13 of 13 Customer Service Jobs in Middlesex

people from all backgrounds and circumstances to change their lives for the better. Pay Range £13.85 per hour Job Description Test Centre Associate Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day? Then consider the position of Test Centre Associate - Uxbridge at Reed … the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures. Your day-to-day responsibilities will include: Providing a high level of customer service Checking candidates ID documents and booking them in on the system Ensuring the integrity and security of tests are maintained Supervision and invigilation of tests Explaining the … this role, we are looking for someone with: A full UK driving licence (although driving will not be required for all locations) Significant demonstrable experience in providing high-quality customer service Excellent attention to detail and accuracy The ability to work under pressure to short timescales and multitasking to complete a variety of competing activities Experience in working More ❯

Service Desk Administrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful candidate will have a … strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based engineers. Manage … the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order More ❯

Service Desk Administrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful candidate will have a … strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based engineers. Manage … the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order More ❯

Technical Support Advisor to join a friendly, growing company based in Uxbridge. This role is ideal for someone with strong technical knowledge and a natural flair for delivering exceptional customer service. Whether you’ve worked in retail providing technical advice on products or already have experience in an office-based support role, this could be your next exciting step … What You’ll Be Doing: • Handle inbound and outbound technical support calls from customers• Accurately record notes and details in the system, progressing cases as required• Create clear service reports when resolving issues over the phone• Proactively monitor remote access reports to spot potential faults• Use remote access software to log into customer equipment and troubleshoot• Work closely … attendance when necessary• Flag any potential escalations to managers Who We’re Looking For: • Previous experience in a technical support role (office or retail-based)• Passionate about delivering outstanding customer service• Excellent telephone manner and strong communication skills• Confident using IT systems; Salesforce and Excel knowledge helpful but not essential• Tech-savvy and confident with fault-finding on More ❯

Our client is looking for a Client Engagement Specialist to join their team. This is a Homebased role Looking for someone with strong admin skills, customer service skills. Sales skills an advantage Confident on the phone, telesales IT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses and service contracts for … existing customers from T& to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success of the company. Responsibilities (This list is not exhaustive … expanded according to need) Contract Renewal Management: Track upcoming contract expirations and proactively engage clients for renewal. Generate renewal quotes and proposals. Ensure timely processing of renewals to prevent service disruptions. Customer Engagement & Relationship Building: Serve as the primary point of contact for renewal discussions. Address customer concerns related to pricing, licensing changes, and contract terms. Sales More ❯

About us We are a London based, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. Our expertise in understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1st Line Support Engineer to … join our team in Greater London. This position is responsible for the following: Provide 1st line support for on-site clients based in the UK. Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and … by all users, providing relevant training where necessary. Maintain documentation for all systems (hardware and software). To include all applications installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS More ❯

Comfortable around IT cable infrastructure where they are able to diagnose issues or setup new sites Skills/Experience/Qualifications Prior experience within second-line technical product or service focused support role Ability to problem solve within a technical environment Strong customer service approach and team player Strong work ethic and ability to work in dynamic More ❯

in transit. Maintain performance and capacity of e-commerce and OEM logistics operations. Ensure compliance with customs regulations and requirements across all shipments. Serve as an escalation point for customer service and sales on logistics issues. Inventory Management Lead weekly stock reconciliation processes and maintain inventory accuracy and alignment across ERP and 3PL systems. Monitor and resolve discrepancies … and control actual costs versus budget. Contribute to the development of the annual logistics budget. Continuous Improvement & Cost Control Identify and implement initiatives to reduce logistics costs and improve service levels. Analyse logistics workflows and eliminate inefficiencies and waste. Lead and support cross-functional projects to improve process automation and data visibility. Collaborate with suppliers to enhance quality, reduce … system solutions that drive logistics process efficiency. Supplier Management Manage the performance of Freight Forwarders and 3PLs. Lead monthly KPI reviews and initiate corrective actions. Negotiate commercial terms and service levels with 3PLs to ensure cost-effective, high-quality service delivery. Leadership & Development Lead, coach and develop two Logistics Planners. Build team capability to scale with business needs. More ❯

the best. Flexibility, resilience and the ability to influence and build relationships with key stakeholders. Demonstrating strong ethical standards with openness and honest. Commitment to the provision of excellent customer service, passionate, committed and enthusiastic in all that you do. A self-starter with a can-do attitude and a desire to pick up new challenges. Dedicated to … package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private More ❯

You will be stood at a desk scanning , checking packing , labelling documents · Processing and fulfilment of highly sensitive packages in readiness for transport· Upholding incredibly high security protocols· Proactive customer service· Data entry using internal and external internet based system · Dealing with enquires from overseas and UK based customers Requirements: · Ideally previous experience with Government defence and specialised … than 28 days gap · DBS · Experience with data entry, PC and web based IT applications including MS Excel and Word· Ability to work unsupervised to complete assigned department and customer tasks · Team player (essential)· Ability to work and meet tight deadlines HoursMonday to Friday 0800 - 1630 Salary£13.22 per hour *We can only accept application from candidates with the More ❯

engineering, electronics or technical solutions is advantageous. Profile: Required to be fluent in English and German, both written and spoken. Previous experience inside sales, B2B outbound calling, lead generation, customer service, telesales, or telephone business development. You must be enthusiastic, dynamic, creative, self-motivated, and confident in communicating with people at all levels. Good team player who enjoys More ❯

or technical solutions is advantageous. Profile: Required to be fluent in English and French or Spanish, both written and spoken. Previous experience inside sales, B2B outbound calling, lead generation, customer service, telesales, or telephone business development. You must be enthusiastic, dynamic, creative, self-motivated, and confident in communicating with people at all levels. Good team player who enjoys More ❯

Field Delivery Manager reporting to Michelle Harrison We're looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers - with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, we want to … hear from you! What you'll do: Lead, coach and manage a team of field engineers across multiple sites Ensure safety, compliance, and outstanding service are maintained at all times Support and supervise performance to meet operational KPIs and customer expectations Build strong customer relationships and manage any on-site issues or complaints Monitor budget performance, cost … efficiency opportunities Coordinate call-out rotas, equipment, fleet use, and engineer schedules Identify training needs, onboard new engineers, and support succession planning Act as a key support to the Service Delivery Manager when required What We Offer Competitive salary and overtime rates Company van, fuel card, tools, and PPE provided 25 days' holiday plus all bank holidays Paid sick More ❯