1 to 25 of 41 Delivery Manager Jobs in the Midlands

About The Role Hippo is recruiting for Senior Delivery Managers to join our growing consultancy. Delivery Managers work with our clients toembed agile ways of working and support your multi-disciplined teams to focus on the priorities to deliver the associated product or services. You'll also run ceremonies including stand-ups, sprint planning, sprint reviews, retrospectives and … show and tells. As a Senior Consultant , specialising in Delivery , you'll already be an expert in your field. You'll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to continue to develop as a … them Facilitate and track team risks and dependencies Help the team to focus on the priorities to deliver the product or service Encourage and facilitate continuous improvement of the delivery team Coach and mentor team members and others to apply the most appropriate agile and lean tools and techniques Build great relationships with your team and stakeholders Line management More ❯

working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Service Delivery Manager Location: Cheadle (Stockport), hybrid working with 3 days in the office Would you like to work with a portfolio which provides the full range of product and … the organisation. Work with a team where your career development and progression will be supported. Our Opportunity Reporting to UWS Services Head of Function, we are seeking a Service Delivery Manager (SDM) to oversee the successful project management of various service contracts within the Underwater Services (UWS) Services Portfolio, ideally with experience in complex military service projects. UWS … demanding situations to get successful outcomes. Experience in managing complex projects, particularly in military service contracts, is a key requirement for this role. We welcome applications from current service delivery managers, newly established project managers, and project controllers or assistant project managers ready to advance their careers in a service delivery environment. Many roles at Thales are subject More ❯

Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery … critical network services are delivered reliably, meeting the evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration among contract and client colleagues to optimise service More ❯

JOB TITLE: Service Delivery Manager LOCATION: Rugby SALARY & BENEFITS: Up to £65,000 | Bonus | Company car ABOUT THE SERVICE DELIVERY MANAGER OPPORTUNITY: Oversee IT service delivery and ensure alignment with business needs and SLAs. Serve as the primary liaison between business units and IT. Work closely with infrastructure and operations teams to maintain stable, proactive More ❯

across the UK in HMG Estate and in some of the most iconic buildings and departments, with an ambition to expand this further over the coming years. The GovPass Delivery Manager (Site Delivery) is an integral role in the operation of the GovPass Programme across the HMG Estate. As the Delivery Manager (Site Delivery) you will be responsible for the overall delivery of GovPass to buildings across the Gov Estate. You will provide leadership and direction across the site delivery team, working closely with the wider team to ensure the technical integration of GovPass along with the business change, communications and training. The main focus of the role will be to … safely onboard new GovPass sites. Key Responsibilities : Planning and delivery of multiple concurrent projects Leadership and management of team members Process development and standardisation The Successful Applicant A successful applicant will have : Strong leadership and communication skills, comfortable leading site delivery teams Customer focused with an ability to analyse complex problems and find solutions Resilient, adaptable and comfortable More ❯

About The Role SMT GB is seeking a highly motivated and experienced Service Delivery Manager to join our team. As the Service Delivery Manager, you will be responsible for overseeing the delivery of our services to our customers. You will work closely with internal teams, as well as external partners, to ensure that our services … are delivered efficiently and meet the customer's expectations. What you will be doing: Manage the end-to-end delivery of services to our customers, ensuring timely and high-quality service delivery Collaborate with internal teams to ensure that resources are allocated effectively to meet customer demands Develop and maintain strong relationships with key customers, acting as the … main point of contact Identify areas for service improvement and work towards implementing appropriate solutions Monitor and report on service delivery performance metrics and KPIs Ensure compliance with relevant service delivery standards and processes Manage escalations and resolve any issues or conflicts that may arise Stay up-to-date with industry trends and best practices in service delivery More ❯

to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. This role is for a Systems Engineering Delivery Manager to lead multiple future capability projects. 3 days P/W onsite required. Responsibilities The Systems Engineering Delivery Manager is responsible for: Leadership & Governance of … opportunities to benefit the projects Ensuring the technical and engineering aspects of the projects are delivered appropriately You'll have a proven track record of actively leading successful project delivery on a diverse range of diverse, complex technology focused projects. Looking to make the next move in your career, your passion for keeping up with the latest technological innovation More ❯

to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. This role is for a Systems Engineering Delivery Manager to lead multiple future capability projects. 3 days P/W onsite required. Responsibilities The Systems Engineering Delivery Manager is responsible for: Leadership & Governance of … opportunities to benefit the projects Ensuring the technical and engineering aspects of the projects are delivered appropriately You'll have a proven track record of actively leading successful project delivery on a diverse range of diverse, complex technology focused projects. Looking to make the next move in your career, your passion for keeping up with the latest technological innovation More ❯

start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. Location: Cheadle …/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer … services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource is brought in as and when throughout the incident lifecycle. Manage customer More ❯

Job Opportunity: Lead Delivery Manager Location:Birmingham (Hybrid Work Pattern)??Rate: £31.00-£38.00 per hour Based on Experience Contract Type: Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you a strategic thinker with a passion for delivering complex … programmes that drive real change? We're looking for a Lead Delivery Manager to join our clients' IT & Digital team and lead the delivery of high-impact digital transformation initiatives.What You'll Do: Lead the delivery of complex, high-value programmes and projects (budgets exceeding £10m). Oversee multidisciplinary teams using agile and traditional methodologies. Manage … risks, dependencies, budgets, and stakeholder relationships at a senior level. Champion best practices in programme and project delivery across the organisation. Coach and support delivery managers, fostering a high-performing delivery culture. Ensure successful transitions into service and continuous improvement of delivery practices. What We're Looking For: Significant experience in programme and project delivery More ❯

The team you'll be working with: Technical Security Service Delivery Manager We are currently recruiting for a dynamic Technical Security Service Delivery manager to join our growing Security Operations Centre business. About Us NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration partner to … play a pivotal role in helping to shape our client's transformation journeys. What you'll be doing: What you'll be doing; Using your background in SOC Service Delivery background and experience, you will: Act as a bridge between the Customer and the Operational Delivery Teams Act as a primary escalation point of contact to the customer … teams. Coordinate post incident investigation with relevant teams or third parties and document the appropriate report to be provided to the customer Provide support and guidance to NTT DATA Delivery Teams and ensure compliance with the agreed Service Level Agreements (SLAs), quality standards, and client expectations. Document and present to the customer the weekly and/or monthly service More ❯

Senior Delivery Manager Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another … discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: The oft-sought, seldom found, inspired agile software, digital or IT delivery owner capable of ensuring we provide dazzling software and solutions across a huge array of technologies and platforms. You'll be paired with a Solution Architect to take care … more important, we're really open to Project Managers that have a solid transferable background that are looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects using our mature blend of agile and waterfall approaches and tools as appropriate. Ability to guide our clients through an Agile Scrum delivery and manage More ❯

Your new company This exciting client is exclusively using Hays to hire a Regional Technical Support Delivery Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution. This is not a technical … contributor role; it is a people's leadership role, with a strong emphasis on performance management, quality oversight, and day-to-day support delivery execution across a designated region. Candidates must come in with a proven track record of leading frontline support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical … organisation. The successful person must have directly managed support specialists and/or senior-level agents-not just led projects or been a team lead without direct reports. Support Delivery Management Demonstrative experience owning support availability, queue management, and performance against SLAs and experience balancing coverage planning and team utilisation, ideally with global or regional scope. Performance Coaching and More ❯

discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: The oft-sought, seldom found, inspired agile software, digital or IT delivery owner capable of ensuring we provide dazzling software and solutions across a huge array of technologies and platforms. You'll be paired with a Solution Architect to take care … more important, we're really open to Project Managers that have a solid transferable background that are looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects using our mature blend of agile and waterfall approaches and tools as appropriate. Ability to guide our clients through an Agile Scrum delivery and manage … and project upsell Wrestling detailed requirements and designs into an implementable plan Managing an agile development process, including stewarding planning sessions, scrums and show and tell), working alongside our delivery managers Reporting project status to the cloudThing operations board and the client, effectively managing stakeholder expectations Software, Digital or IT Project Management using a structured Agile approach Excellent written More ❯

the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. The Hardware Engineering Delivery Manager (EDM) is responsible for the completion of a set of engineering tasks within the committed cost, schedule, performance and quality. The related tasks may cover part or … life cycle of the hardware solution (requirements and speciality engineering, design, development, integration and verification). They ensure Hardware Engineering activity management within constraints provided by the Solution Engineering Manager and Hardware Architects. In this capacity the Hardware Engineering Delivery Manager: Defines the Hardware development cycle in consistency with that of upper/same level elements (dependencies … of the architecture, and the allocation of functions, to the components for which they have primary responsibility. The Hardware EDM may also carry out the role of Work Package Manager, estimating activities left to do and reporting any workload outside of agreed budget within the scope of work package. Location: Cheadle or Templecombe or Crawley Key Responsibilities and Tasks More ❯

About The Role We are looking for seasoned and driven Project Delivery Managers. We have two fixed term positions for up to 12 months, to work within our Project Management Office and help deliver key projects. As our Project Delivery Manager , you'll play a pivotal role in delivering projects and initiatives critical to allpay's operations … involving systems that process annual transactions worth billions of pounds, serving both internal stakeholders and our extensive client and customer base. Our Project Delivery Manager will report into the Head of Portfolio Management and the department's core purpose is to manage a portfolio of IT initiatives from inception through to completion considering business priorities, risks and benefits. … What You'll Be Doing: Lead the overall planning, coordination, and delivery of projects, ensuring alignment with business objectives and agile principles and acting as a champion for the Portfolio Management office. Contribute to the release planning of the broader portfolio/programmes, leveraging agile methodologies to adapt to evolving priorities and market demands. Demonstrate a positive and open More ❯

Apply a logical approach to interpreting data, make recommendations, and propose solutions. Job Qualifications: Experience in an insurance business setting is essential with 3+ years experience as a project manager or manager of change. A background in professional change management is essential with delivery expertise using PRINCE 2, Lean, Six Sigma, Agile, Continuous Improvement or Systems Thinking More ❯

Service Delivery Manager – Take Your Career to the Next Level! At Convergence Group, we've spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service' (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the very best service in the industry. As our Service … Delivery Manager, you'll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. Your Role: Make a difference every day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive … while delivering insightful performance reports that drive continuous improvement. Monitor KPIs to ensure SLAs are met, CSAT metrics are achieved, and renewal rates remain high. Work closely with sales, delivery, and tech teams to spot upsell and cross-sell opportunities—driving more value for customers while strengthening partnerships! What You'll Bring: 5+ years' experience in a customer service More ❯

working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Engineering Delivery Manager (Work Package Manager) Base location : Cheadle/Templecombe, UK We can offer a hybrid approach to office and remote working. We would expect 3 days per … week as the standard days on Cheadle/Templecombe site. Primary Purpose of Role This key role in needed to maintain the delivery of a number of engineering work packages, ensuring they are completed on time, to budget, and of the required quality. The growth of the UWS business has resulted in further utilisation of both Thales internal engineering … packages align with project timelines, scope, and budget. Coordinate cross-functional engineering teams, including Systems, Software, Hardware, Safety, Cyber Security, Algorithm Engineers and Configuration Management, to ensure the timely delivery of each work package. Supplier Management: Act as the primary point of contact for external technical suppliers and subcontractors, managing the relationship and communication. Oversee the technical and performance More ❯

pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is not a traditional project management role. We're looking for skilled agile delivery managers, who have experience of delivering software in an agile environment. You'll enable a multi-disciplinary team through different phases, as we use fresh ideas and leading-edge … every person in the UK. We have various opportunities available, each joining a supportive community, delivering some of the largest digital transformation in Europe. Delivering With People. Our Agile Delivery Managers create psychologically safe spaces, so our high-performing digital teams to create, build, innovate and deliver stuff that works for over 20 million users. You'll make sure … and breadth of activity we're taking on. It is massive. There is a real variety of projects and teams who want your coaching, leadership and empowerment. Our Agile Delivery practice is thriving with over 200 members. New joiners, and long time-members of our community love how much support is available, and the degree of collaboration in DWP. More ❯

This role is perfect for a confident, no-nonsense Delivery Manager, who to put it bluntly... Get's things done!With a plethora of complex projects and programmes happening across this business, I'm looking for multiple Delivery managers to join them at an extremely busy, challenging yet exciting time for them as an organisation. My client … type of environment that you thrive in!If you're a results-driven, seasonsed Team Leader who works well under pressure and brings structure, clarity, and momentum to challenging delivery environments.. Look no further! You will have top-notch organisation skills managing team capacity, supporting planning across projects.. But most importantly, you will have top-notch Stakeholder Management skills … the ability to interact, engage and sometimes challenge senior business management or even C-Suite where required, in order to get stuff done. You will be a solutions focused manager with confidence and charisma and flawless decision-making skills! You will stand your ground when required, taking ownership of Delivery (sometimes, without relying on formal process....) *I don More ❯

This role is perfect for a confident, no-nonsense Delivery Manager, who to put it bluntly... Get's things done! With a plethora of complex projects and programmes happening across this business, I'm looking for multiple Delivery managers to join them at an extremely busy, challenging yet exciting time for them as an organisation. My client … type of environment that you thrive in! If you're a results-driven, seasonsed Team Leader who works well under pressure and brings structure, clarity, and momentum to challenging delivery environments.. Look no further! You will have top-notch organisation skills managing team capacity, supporting planning across projects.. But most importantly, you will have top-notch Stakeholder Management skills … the ability to interact, engage and sometimes challenge senior business management or even C-Suite where required, in order to get stuff done. You will be a solutions focused manager with confidence and charisma and flawless decision-making skills! You will stand your ground when required, taking ownership of Delivery (sometimes, without relying on formal process....) *I don More ❯

across the UK in HMG Estate and in some of the most iconic buildings and departments, with an ambition to expand this further over the coming years. The GovPass Delivery Manager (Site Delivery) is an integral role in the operation of the GovPass Programme across the HMG Estate. You will have: Strong stakeholder engagement skills An ability … to manage concurrent site deliveries (projects), ensuring stakeholders remain engaged in the process An ability to troubleshoot and to build and maintain delivery momentum An eye for standardisation and simplification The person will be responsible for managing a number of concurrent site deliveries collaborating with wider service colleagues. Key Responsibilities : Managing and leading a team providing leadership and direction … to the site delivery team. Process development and management ability to identify, challenge and refine complex processes to ensure simple, impactful solutions are defined and implemented. Planning and Delivery plan and deliver the GovPass site implementations across both the GPA and wider HMG. The Successful Applicant We are looking for a Delivery Manager who has: Strong More ❯

HalianTechnologyisseekingahighlycapable DeliveryManager toleadtheevolutionandoperationofdigitalsupportservicesacrossour Data&AIplatforms .Thisisastrategicanddelivery-focusedleadershipposition,idealforsomeonewhothrivesinfast-paced,high-availabilityenvironmentsandispassionateaboutdelivering customer-centricdigitalexperiences throughoperationalexcellence. AstheDeliveryManager,youwilldefineandmanagesupportstrategiesandoperationalmodelsforasuiteof data-drivendigitalplatforms ,includingweb,mobile,APIs,andcustomerintelligenceservices.Youllensurerobustsupportusingbothinternalandthird-partyresources,embedautomationandobservability,andhelpmodernisesupportfunctionsaswescaleourdigitalandAIcapabilitiesacrossthebusiness. KeyResponsibilities Ownanddeliverthe Data&AIdeliveryroadmap ,ensuringreal,measurablebusinessoutcomes Leadthe end-to-enddelivery ofAIanddatainitiatives,frominitialscopingthroughtoexecutionandoptimisation Driveprojectand ContinualImprovement(CI) outcomesalignedwithstrategicbusinessgoals Proactivelyidentify,manageandcommunicaterisks,dependencies,anddeliverytimelines Ensurealignmentandintegrationwithcross-functionalteamsincludingInfrastructure,EPOS,Engineering,andSupportServices Managethird-partyvendorsanddeliverypartnerstoensurevalueandquality Embedbestpracticesindeliverygovernance,stakeholdermanagementandagileexecution Continuouslyrefinebacklogitems(epics,features)incollaborationwithproduct,architecture,andengineeringteams More ❯

others overcome challenges? Do you have excellent communication skills and ambition to make a difference? Due to exciting new business growth, Citizens Advice Dudley & Wolverhampton is seeking a Service Delivery Manager to join our dedicated team. We provide comprehensive information, advice and guidance to individuals in need and we are expanding our team to meet the growing demand … the operational leadership team (OLMT) in the organisation and line managed by our Head of Advice Services • To line manage teams of front-line client facing staff supporting service delivery standards, quality and contract compliance across advice and non-advice contracts that we hold with multiple funders • To drive a culture of continuous workforce development where a supportive and … compassionate approach is adopted • Working as part of a wider Service Delivery Manager team and in collaboration with our Technical & Quality Supervisor team to maintain quality across services, you will need to inspire and motivate all teams and provide focussed individual support where necessary to achieve internal and external quality and KPI standards • Be responsible for ensuring the More ❯