1 to 3 of 3 IT Services Manager Jobs in the Midlands

Role: IT Service Transition Manager, Contract Location: Hybrid, Derby (c. 1-2 times a week) Rate: Strong, Negotiable Other: Outside IR35, 6-month initial term The Contract: We are recruiting an IT Service Transition Manager to work with a blue-chip UK … brand who are currently running several enterprise-wide technology and transformation programmes. We are looking to engage an experienced IT Service Transition Manager to work closely with the Project and Service Delivery teams and be responsible for defining the scope and producing the appropriate Service Transition … acting as a point of contact throughout the project lifecycle and service transition process. You will be responsible for ensuring that all proposed new services are transitioned to agreed service acceptance criteria aligned to BAU support, availability, stability, security and capacity requirements. The Terms: Hybrid working (Midlands office more »

ITIL) ITIL IT Service Transition Manager for an excellent MSP, the role is essential in ensuring the seamless transition of services from delivery to operational support. The client love ITIL and would like someone who is ITIL qualified and has commercial experience. Operating within the … Service Support Team, this role requires meticulous planning and coordination with various cross-functional teams to facilitate the introduction of new services while ensuring continuity for existing ones. This is an exciting MSP who work mainly on defence, government projects so requires strong communicational skills. As the IT … operational readiness process. This position demands strong prioritisation skills, comprehensive ITIL knowledge, and the ability to collaborate effectively across multiple teams to consistently bring services into Live support. Also, the role involves supporting incident management activities in a P1 critical incident, preference for previous incident management. Service Transition Planning more »

IT Service Desk Manager (ITIL) Experienced IT Service Desk Manager ITIL, to lead a service desk team and elevate customer service standards. As the Service Desk Manager, you will play a crucial role in reorganising and enhancing service desk operations. … This would suit someone with very strong communication/interpersonal skills and preference will be given to candidates who have worked in an IT Managed Service Provider environment. You will be familiar with service desk technologies (e.g., ITSM tools, remote support tools). As the Service Manager more »