wolverhampton, midlands, United Kingdom Hybrid / WFH Options
Intec Select
and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITILcertification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant More ❯
with the appropriate level of judgment and maturity High degree of initiative, dependability and ability to work with little supervision Supplier management & governance experience. ITIL qualification and experience of Change, Incident, Release Management Awareness of Security Standards - NIST, Cyber Essentials. Strong investigative, analysis, troubleshooting and problem-solving abilities Ability More ❯
environment Knowledge of various database languages Qualifications-Academic/Craft/Professional Essential A computer or business orientated qualification or equivalent experience Desirable ECDL ITIL Qualification Knowledge Requirements Essential Substantial service desk or application support experience Basic understanding of the IT function Good understanding of data quality requirements Excellent More ❯
service operations. Fluency in social media platforms and direct experience working with social media management software. Knowledge of industry-standard frameworks (e.g., Contact center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and software More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
risual Limited
About the role The Service Delivery Manager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and client relationship duties, managing multiple client accounts. You will work closely with the Account Manager and the wider Node4 team to deliver … for service delivery issues related to your assigned accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired depending on account). Experience as a Service Delivery Manager or similar role. Proficiency in MS Office (Word, Excel, PowerPoint More ❯
across the organisation. You will ensure SLAs are consistently met and exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business is continuously looking to invest in best-in-class, high … years commercial experience in a similar IT Service Manager/IT Service Delivery role. A strong level of understanding and professional experience with ITIL. ITIL certifications (desirable, but not essential). Service Transition. Incident Management. Job Offer Starting salary of £40,000 - £45,000. 12% company pension contribution. Annual More ❯
City, Birmingham, United Kingdom Hybrid / WFH Options
Virgin Money
delivery of Cloud changes through prescribed governance principles to our most important production IT Services. Cloud Governance is a new team within a mature ITIL Service Protection framework which will govern the safe and effective delivery of both Cloud Project Change & BAU maintenance and activities across the bank's … in an IT operational context. People leader experience. It's a bonus if you have but not essential Holds an industry recognised Project and ITIL qualifications. Broad knowledge of IT infrastructure, systems and services Strong understanding of operational Change Management process Red Hot Rewards Generous holidays - 38.5 days annual … include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be More ❯
Birmingham, Warwickshire, United Kingdom Hybrid / WFH Options
delivery of Cloud changes through prescribed governance principles to our most important production IT Services. Cloud Governance is a new team within a mature ITIL Service Protection framework which will govern the safe and effective delivery of both Cloud Project Change & BAU maintenance and activities across the bank s … in an IT operational context. People leader experience. It s a bonus if you have but not essential Holds an industry recognised Project and ITIL qualifications. Broad knowledge of IT infrastructure, systems and services Strong understanding of operational Change Management process Red Hot Rewards Generous holidays - 38.5 days annual … include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks we'll ask for six years of regulatory references, and once in the role, you'll be More ❯