2 of 2 Process Management Jobs in the Midlands

exciting transformation journey as they implement a new CRM platform across Sales, Marketing, and Service. They’re looking for an experienced Business Process Manager to play a key role in shaping how the business operates moving forward. This is a fantastic opportunity to work at the heart … cross-functional programme, driving process improvement and ensuring successful adoption of new systems and ways of working. If you enjoy working with stakeholders, leading workshops, and turning complex business needs into clear, effective processes—this could be the role for you. Business Process Manager – CRM Transformation Redditch, Worcestershire ...

House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply … projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good ...