5 of 5 Senior Support Engineer Jobs in the Midlands

Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear … resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior ...

Senior Network Support Engineer, Fortinet. Cisco Derby Derby (Hybrid) on-site x2 days per week. Please do NOT apply for this role unless you live near Derby £500-550 per day Inside IR35 We're seeking an experienced Senior Network Support Engineer to join … networks. Key Skills Fortinet (essential) Cisco, Juniper and/or Meraki Routing, Switching, Firewalls, WAN & SD-WAN Major Incident Management MSP/Customer-Facing Support Experience What You'll Do Lead resolution of high-priority network incidents and escalations. Act as the senior technical point of contact ...

title:Senior IT Support Engineer (3rd line)Job type:PermanentEmp type:Full-timeIndustry:Permanent RoleSalary type:AnnualSalary:negotiableLocation:Northampton, UKJob published:09/07/2026Job ID:95557Job DescriptionSenior IT Support Engineer (3rd Line Support)Northampton (Hybrid)Monday – Friday, full time permanent … seeking an experienced Senior IT Support Engineer with proven 3rd Line Support expertise to join our client's growing IT team. The successful candidate will be responsible for resolving complex technical issues, maintaining and improving IT infrastructure, supporting business-critical systems, and leading IT projects from ...

Senior Technical Support Engineer (3rd/4th Line) – Birmingham/Hybrid £55,000-£65,000 Arden is recruiting on behalf of a well-established MSP organisation for an experienced Senior Technical Support Engineer to join their growing technical team. This is a senior … technical position focused on resolving complex infrastructure issues, supporting advanced IT environments, and contributing to solution design and pre-sales activities. Acting as a senior escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation ...

outcomeEngaged – We operate as one, building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents.Takes ownership of major incidents and escalations, supporting effective service … restoration and minimal customer impact.Provides technical leadership across the team, improving quality, consistency, and capability.Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards.ResponsibilitiesOwn and resolve complex and business‐critical incidents, acting as technical escalation point for engineers.Provide technical leadership during major ...