3 of 3 Service Catalogue Jobs in the Midlands

delivery and cybersecurity Build and configure workflows, automations, APIs, and integrations Drive process improvements and efficiency gains across teams Lead platform audits, asset management, service catalogue updates Support training, documentation, and knowledge-sharing culture What you'll bring as the D365 Power Platform Lead: 5+ years of team leadership/management experience Hands-on experience … business solutions Knowledge of security principles and compliance best practices Skilled in platform governance, auditing, and performance monitoring Experience using tools like Azure DevOps, system monitoring toolsets, and service desk software This is your chance to make a meaningful impact - leading a team, shaping the future of our technology services, and helping the business grow through smarter use More ❯

team. In this hands-on role, you'll be a visible and proactive presence - floorwalking to assist users, resolving technical issues before they escalate, and ensuring seamless ICT service delivery. You'll work closely with our ICT Service Desk and Operations Team Leaders to maintain high service standards and meet SLAs. We're looking … for someone with: A logical, methodical approach to troubleshooting Excellent communication and customer service skills A collaborative mindset and a proactive attitude If you're ready to make a real impact and help shape a user-friendly, responsive ICT environment, wed love to hear from you. *Please note, we have 2 vacancies available for this role. 1 will … needs and lifecycle management. Contribute to Knowledge Management by creating and updating comprehensive system and process documentation using best practice standards. Assist in the development and maintenance of service documentation as defined in the Service Catalogue. Coordinate and manage the secure decommissioning of redundant ICT equipment, ensuring compliance with Waste Electrical and Electronic Equipment (WEEE) regulations More ❯

IT Service Continuity Lead Salary: Outside IR35: Competitive Day Rate + Home Based. Location: Manchester Keywords: IT Service Continuity, Disaster Recovery, Business Continuity Planning, ISO 20000, ITIL, BIA, Continuity Strategy Development Our client is seeking a highly skilled and motivated IT Service Continuity expert for a 6-month contract period. This role offers a … competitive day rate and the flexibility of home-based work. You will play a crucial role in developing, implementing, and refining their IT Service Continuity processes, plans, and strategies. This will ensure that critical IT services, applications, and systems remain operational or can be quickly restored in the event of a disruption, thus minimising business impact and downtime. … on planning efforts, and creating comprehensive documentation. Design and implement a framework to ensure IT systems incorporate redundancy, failover mechanisms, and load balancing Use the Tech Service Catalogue to identify and assess IT services critical to business operations Prioritise IT services based on their business criticality Design and execute a framework for ongoing service continuity More ❯