5 of 5 Service Catalogue Jobs in the Midlands

service excellence across the organisation. You'll work closely with IT, operations and business teams to ensure ticketing, service catalogue, incident/change management, self-service and asset and processes meet business needs but with less manual effort and faster, more reliable delivery. … Responsibilities Administer, configure and maintain the Service Manager platform (service desk, service catalogue, self-service portal, asset/CMDB, dashboards, reporting) to meet business requirements. Develop and implement automated workflows, integrations and codeless automations to reduce manual ticket handling, speed ...

Digital Service Manager - Interim role until March 2026 Mansfield Full Time Contract - March 2026 £ TurnerFox are recruiting for an experienced Interim Digital Service Manager to join a forward-thinking Digital team. If you're confident managing suppliers, improving services and keeping things running smoothly, this could … great fit! The Role of Digital Service Manager Assist with developing, managing and scheduling Changes with the business and technical teams. Programming Requests for changes from the business in ITSM tool. Developing, documenting and updating processes and procedures Helping to develop and populate our Service Catalogue. ...

delivered with clarity and consistency. Partner with Product, Delivery and Sales to align consulting activity with customer requirements and strategic priorities. Evolve the services catalogue and consulting frameworks as the organisation grows and its offerings mature. Build strong relationships with mission-focused customers across highly regulated environments. What ...

work closely with cross-functional teams to ensure the platform meets operational needs, aligns with ITIL best practices, and delivers high-quality digital service experiences. Key Responsibilities Monitor ServiceNow platform health, performance, and capacity. Apply patches, upgrades, and maintain overall platform stability. Troubleshoot and resolve platform issues; escalate … ServiceNow support where required. Configure and support core modules: Incident, Problem, Change, Service Catalog . Develop workflows, UI forms, client/server scripts, notifications, dashboards, and UI pages. Create and maintain user roles, groups, ACLs, and access policies. Maintain and improve CMDB accuracy, health, and data integrity. Implement ...

ServiceNow support when required Ensure compliance with organisational standards, security policies, and governance Configure and support ServiceNow modules including Incident, Problem, Change, and Service Catalog Develop and maintain workflows, forms, scripts, and automation Manage notifications, UI pages, dashboards, and Service Portal components Create and manage user … roles, groups, and ACLs Maintain CMDB health, accuracy, and data integrity Implement and support ITIL best practices across service management processes Analyse existing processes and identify opportunities for automation and optimisation Support Agile/SCRUM delivery and iterative platform enhancements Maintain technical documentation and knowledge base articles Provide ...