3 of 3 Service Design Jobs in Midlothian

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯

month contract with a high change of extension. Role Overview: The User Researcher will be responsible for understanding the needs and behaviours of users interacting with the government service's application processes. They will ensure that user insights drive the design and development of the new cloud-hosted system, enabling a seamless and efficient experience that aligns with … the Digital Scotland Service Standard. Key Responsibilities: Plan, design, and conduct user research to gather insights on user needs, behaviours, and pain points. Use a variety of research methods, including interviews, usability testing, surveys, and data analysis. Collaborate with service designers and business analysts to translate user insights into actionable recommendations. Advocate for users and ensure their … ensure all users are considered. Key Skills and Experience: Experience conducting user research in digital transformation projects. Strong knowledge of qualitative and quantitative research methods. Familiarity with Digital Scotland Service Standard and its application in government projects. Excellent communication and stakeholder engagement skills. Experience working in multidisciplinary teams. Knowledge of accessibility standards and inclusive design practices. Office location More ❯