2 of 2 Service Design Jobs in Midlothian

Title: Service Designer E Location: Edinburgh, New Uberior House (Hybrid) Pay Rate/Salary: Competitive Contract Length: 6 months IR35 Status: Inside IR35 Purpose: The role is focused on shaping service design within an agile environment, advocating for user-centred approaches, collaborating across teams, and driving design thinking in strategic initiatives. You'll also support evolving … the organisation's design culture. Key Responsibilities Work within agile teams to define priorities, scope, and outcomes. Shape strategic initiatives using customer, colleague, and market insight. Facilitate workshops and engage stakeholders to clarify business needs and risks. Communicate and manage expectations across multiple perspectives. Support service research and document current/future state services. Make user-focused design decisions and challenge constraints. Own personal development and growth. Collaborate closely with designers, product owners, and engineers. Share knowledge, embed design principles, and actively contribute to the design community. Skills & Experience Required Proactive, motivated, and driven; fosters innovation and continuous improvement. Strong relationship-building and problem-solving skills. Confidence engaging with senior audiences; ability to provide constructive More ❯

exciting User Researcher contract role. We're looking for a skilled User Researcher to join a multidisciplinary digital team, helping to shape user-centred services aligned with Scottish Government Service Standards. This is a fantastic opportunity to contribute to a strategic digital transformation programme, working in an agile environment and engaging directly with users to improve service design … Ensuring alignment with SG Digital Standards Skills & Experience Proven experience in agile user research within public sector or similar environments Strong understanding of Scottish Government Digital Standards Proficiency with design and collaboration tools Familiarity with Microsoft 365, Azure, and Power Platform Excellent stakeholder engagement and communication skills Relevant certifications in research methodologies or Microsoft technologies More ❯