4 of 4 Client Onboarding Jobs in Newcastle upon Tyne

product, technology, and customer success teams. You will play a key role in resolving user queries, analysing platform usage, and helping to improve overall client experience through structured insights and feedback. Please note this role is shift patterns … . Your Responsibilities: Respond to customer queries via phone, email, and chat Own and manage client issues, including escalation where required Guide users through platform features and functionality Analyse and document product issues Produce structured reports on client activity and usage trends Create and maintain FAQs and support ...

Customer Success Team Manager Salary: £45,000 - £55,000 + circa £10,000 bonus Location: Hybrid Working (Newcastle HQ) My client is a fast-growing technology software and services provider delivering a market leading solution targeted to the education sector. As part of their exciting growth plans, they … recruiting for a Customer Success Team Manager to lead their Customer Success function in their increasing client portfolio, ensuring customers get the most out of the services provided and are continually supported and trained. The Customer Success Team Manager does not personally manage customer accounts. Instead, they ensure ...

Customer Success Team Manager Salary: £45,000 - £55,000 + circa £10,000 bonus Location: Hybrid Working (Newcastle HQ) My client is a fast-growing technology software and services provider delivering a market leading solution targeted to the education sector. As part of their exciting growth plans, they … recruiting for a Customer Success Team Manager to lead their Customer Success function in their increasing client portfolio, ensuring customers get the most out of the services provided and are continually supported and trained. The Customer Success Team Manager does not personally manage customer accounts. Instead, they ensure ...

develop requirements to ensure that the implementations are completed on time and to the highest quality Establish the plan and manage delivery of the client implementation project to ensure target dates are met Co-ordinate data migration, parallel and first live runs with the client and the relevant … management skills - balancing multiple priorities by considering importance, level of urgency and other dependencies Assertive and proactive approach to the delivery and implementation of client engagements Aptitude for effectively networking within large organisations and building relationships with individuals and clients Ability to utilise research effectively and explain complex subjects ...