24 of 24 Customer Service Jobs in Newcastle upon Tyne

exciting opportunity for a Customer Service Representative to support customers across multiple channels. Our Client has a requirement for a Customer Service Representative , who will be required to work on a contract basis in Keele . Role Purpose: Working on handling calls, emails and live-chats … bright, enthusiastic individuals who want to help others in order to grow our team. Are you an independent thinker, friendly, proactive, with strong customer service skills? And are you interested in working in a changeable and developing organization? The Customer Service Representative role is there ...

Customer Support Manager – Newcastle – circa £50K base + benefits** We are recruiting on behalf of an organisation based in Newcastle, who have a Dental Practice Management Software - providing innovative solutions trusted by dental practices across the UK and Ireland. Customer support is the cornerstone to their success … therefore this role is, and always will be, at the very heart of the business. The Customer Support Manager is responsible for ensuring the dental practice clients receive consistently excellent support that is responsive, empathetic, and effective. You will lead the transformation of the Customer Support team ...

Committed to developing their people and driving innovation, ensuring they grow together as your career progresses. As part of a wider network of specialist service providers, the company promotes leadership, personal development, and continuous learning as key foundations of their success. Key Responsibilities: Conducting Routine Inspections: inspect security systems … across a range of customers from commercial, domestic, industrial and integrated systems. Performing Maintenance and Repairs: Youll be field-based, visiting customer premises across the North East region with a focus on the Newcastle area. Providing Technical Advice: offer guidance to customers on security best practices and help them ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules including … Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build ...

/no-code tooling Experience integrating Dynamics with external platforms using Azure services A passion for innovation, quality architecture, and technical leadership Customer Engagement experience is desirable (Sales | Customer Service | Field Service | Marketing | Project Operations) £100,000–£110,000 package (car allowance and quarterly bonuses). ...

Installation Engineer, you will be responsible for delivering high‐quality installations of audio‐visual, lighting, automation, access control, and network technologies across customer sites. You'll represent Hutchison Technologies with professionalism, technical expertise, and a strong customer‐focused approach. Key Responsibilities: Technical Installation • Install audio‐visual, lighting … including turnstiles, car park barriers, and maglocks • Install structured cabling and network infrastructure • Work to consistently high technical standards on every site • Support the service team when required • Read and interpret technical drawings and schematic Administration & Reporting • Complete job forms, timesheets, mileage and expenses claims • Record stock usage ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a skilled, customer-oriented Support Technician … join our growing team at a leading cloud communications company committed to enhancing customer experiences, who has extensive knowledge of MS Teams Tac and related services, such as Azure, EntraID, and O365, to support a series of projects. In this role, you will be responsible for providing technical support ...

partnering with a leading Microsoft Solutions Partner that is expanding its Dynamics 365 Customer Engagement (CE) practice and is seeking a Principal D365 CE Consultant to play a key leadership role in delivering enterprise-scale projects. This is a senior, client-facing role for someone who enjoys owning solution … provide strategic guidance Support pre-sales activities when required Requirements Strong hands-on experience with Dynamics 365 CE Experience across modules such as Sales, Customer Service, Field Service, or Marketing Proven track record delivering complex D365 CE implementations Strong knowledge of the Power Platform (Power Apps, Power ...

What we are looking for? Professional or business level fluency in speaking/reading and writing in English. Ideally 2 years of Finance or Customer Service related business admin experience. Familiarity with Microsoft Excel and handling sensitive/confidential data/information. Detail orientated, resilient, organised, flexible, positive … offer at TRG? Clear career progression plan to senior/leadership levels based on performance Holidays: 25 increasing to 27 days (3 years' service) & 30 days (5 years' service) + UK bank holidays +10 days 'Work From Anywhere' + paid Birthday + Volunteering day 'Family Matters' (enhanced Maternity ...

Support and IT Asset Lifecycle sectors. Our client provides a full suite of services focused on hardware/IT lifecycle, largely for resellers. Key service areas include: Service Hardware Support Inventory Management Secure Data Disposal UPS/Power Systems Support Hardware Supply Asset Repairs JOB PURPOSE To carry … delivering quality results are essential. A proactive attitude with a “can-do” mindset. We seek an articulate, enthusiastic person with a positive attitude towards customer service. Driving Licence (required) SPA - Petrol Forecourt Passport (preferred) Company Van and Fuel Card Provided Mon-Fri (Apply online only) Locations Required North West ...

Looking For Personal Attributes Confident communicator with the ability to engage with customers at all levels. Positive, self-motivated attitude with strong customer service values. A proactive team player who can also work independently when required. Strong organisational skills and excellent attention to detail. Effective troubleshooting ability … hours work may be required due to the nature of project deployments. A full UK driving licence is essential due to travel between customer sites. ...

currently distributed across the US (7), Brazil (3) and the UK (2). They are building the next generation of AI Operators, specifically for customer operations and customer service teams. Their tools execute workflows to a human-level of precision in a fraction of the time. ...

exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support … using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner. As of today ...

Title: IT Engineer Location: Newcastle Salary: Up to £35,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support … clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/ ...

Comprehensive training will be provided to support your development in the role. Key Responsibilities Partner with the ETL Developer to ensure accurate and reliable customer data conversions Execute test conversions ahead of scheduled live migrations Conduct pre-conversion checks on customer infrastructure Review and validate data following test … conversions to confirm accuracy and completeness Apply customer-specific configurations after system installation Take part in live conversion activities, including shared responsibility for out-of-hours work Maintain conversion documentation and contribute to process improvements Communicate effectively with internal teams to support smooth project delivery Engage in ongoing learning ...

broader Microsoft ecosystem to maximise business value -Technical: Lead the design and development of technical solutions using Dynamics 365 and Power Platform to meet customer requirements Develop custom components such as plugins, workflows, and JavaScript/UI extensions as needed Ensure adherence to best practices, prioritising standard product capabilities … project lifecycle Contribute to the continuous improvement of development standards, patterns, tools, and automation practices Skills & Experience: -Functional: 5+ years of experience in customer-facing delivery roles within a Microsoft Partner organisation 3–5 years hands-on experience delivering Dynamics 365 and Power Platform solutions (including Dataverse and Azure ...

Dynamics 365 Architect - Customer Engagement (D365 CE) What's on offer: Fully remote role – open to applicants across the UK. £100,000–£110,000 base salary plus comprehensive company benefits. Funded professional development, including certifications and specialist training. Fast-tracked career progression, with promotion and salary/performance reviews … designed to evolve into a Lead/Managerial role as you progress! You'll be the go-to expert across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure stack, empowering clients to maximise their investment in Microsoft technologies. What you'll be doing ...

very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We now seek ...

through proactive engagement and networking. Arrange interviews, prepare candidates, gather feedback, and manage the offer and acceptance process. Provide a consistently high level of customer service and maintain strong communication throughout the recruitment cycle. Maintain accurate and up-to-date records on the company's CRM system … years' B2B experience. Proven track record of consistently meeting and exceeding sales and performance targets. Proficiency with recruitment technologies and CRM systems. Strong customer relationship management skills with a client-focused approach. Excellent written and verbal communication skills. Meticulous attention to detail and a commitment to accuracy. Highly organised ...

Results-driven and goal-oriented, with a proven track record of delivering business-focused outcomes Excellent communication and stakeholder management skills, with a strong customer service mindset expressed through a fluency in English If you are interested in this position, please submit your application documents in English. Diversity ...

drive operational efficiencies and lead other Business Analysts? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Senior Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. ...

Customer Services & Onboarding Engineer – FinOps Fully Remote (UK) Azure Cloud FinOps SaaS Permanent A rapidly growing Azure Cloud FinOps SaaS provider is expanding its Customer Services & Onboarding function and is looking for a Customer Services & Onboarding Engineer to join its global team. This is a fully remote … Azure estates, and you'll play an important role in helping customers realise the value of cloud financial management. What you'll do Manage customer ticket lifecycles to agreed SLAs Onboard new customers onto an Azure Cloud FinOps SaaS platform Support customers with FinOps best practices and cloud optimisation ...

Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. ...

define and drive data practices, standards and capabilities that enable actionable insights from enterprise operational data. Your work will directly impact efficiency, customer outcomes and regulatory compliance. Key Responsibilities Lead the data strategy for OpEx mining and analytics across UKI. Identify process inefficiencies and performance gaps using advanced analytics. … Deep understanding of Business Process Architecture and value stream management. Exceptional stakeholder management and technical leadership skills. Experience in underwriting, claims, policy admin, or customer services is a plus. Key Interfaces You'll collaborate with senior business unit leaders, product owners, agile coaches, data and AI engineering teams ...