2 of 2 Service Manager Jobs in Norfolk

Role: Service Delivery Manager Location: Norwich (Hybrid) Salary: Up to £40,000 I'm currently supporting a specialist technology services provider seeking an experienced Service Delivery/Service Operations Manager to oversee end-to-end managed support services across a portfolio of clients. … This is a pivotal leadership role responsible for service performance, client satisfaction, operational governance, and continual service improvement. You will act as the primary operational contact for key accounts, ensuring SLA/XLA adherence, managing escalations, and driving consistent, high-quality service delivery. Alongside client ownership ...

Recruitment are partnering with an expanding IT services organisation to recruit a Team Manager to lead and develop a core service delivery function providing solutions to the corporate SME market across both Norfolk and the UK. This is a pivotal leadership role, responsible for stabilising, developing … driving the performance of a key service within the business. Leading from the front, this senior-level role will combine technical credibility, project scoping, planning and coordination, commercial awareness and strong people management to deliver high-quality outcomes for clients. This is a hands-on position ...