2nd Line Support Engineer
- Hiring Organisation
- Nigel Wright Group
- Location
- North East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
initiatives. Key responsibilities include: Managing and prioritising escalated incidents and service requests in line with SLAs Taking full ownership of complex technical issues and driving them through to resolution Supporting and administering Microsoft 365, including Exchange Online, Teams, and SharePoint Supporting Entra ID (Azure AD), Active Directory, and endpoint … sick pay Training and support toward industry-recognised certifications Stable organisation with a focus on service quality and professional development Additional Requirements Full UK driving licence and access to a vehicle Willingness to travel to other UK office locations as required ...