verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is … to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect … requires that you establish and manage expectations within the business and drive the IT Onsite Site Services team to achieve those expectations to a high standard. Principle Responsibilities Service Management Maintain high performing service support team of 100+ team members including and Onsite Desktop Support and VIP Support Owner of the Incident, Request, Change and Escalation processes, ensuring high More ❯
sunderland, tyne and wear, north east england, united kingdom
HCLTech
verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is … to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect … requires that you establish and manage expectations within the business and drive the IT Onsite Site Services team to achieve those expectations to a high standard. Principle Responsibilities Service Management Maintain high performing service support team of 100+ team members including and Onsite Desktop Support and VIP Support Owner of the Incident, Request, Change and Escalation processes, ensuring high More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Nigel Wright Group
targets. Technical leadership and assurance across multiple engagements. Experience in both functional and technical consulting roles. Behaviours: Confident decision-maker and effective listener. Strong ownership and escalation management. Proven peoplemanagement and mentoring capabilities. Proactive, self-motivated, and able to work independently. Committed to continuous improvement and team development. The role can be home based however will require More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
wherever, faster, and simpler. Could you be the next innovator to join us? What will your typical day look like? Different that’s for sure... Are you a passionate people leader with deep technical credibility, ready to maximise the potential of a world-class engineering team? Atom is the UK's first app-based bank, known for its cutting … value-stream aligned teams that deliver change safely and at pace. We are looking for a Backend Engineering Manager to lead our entire Backend Engineering Practice. This is a people enabler role, focused on coaching, mentorship, and cultivating a high-performance culture. While you won't be hands-on with the code, you must be technically credible to inspire … across our Microservices, Data, Core Banking, and Integration Guilds. What you’ll be doing: Engineering Leadership & Coaching: Lead, coach, and advocate for the Backend Engineering team, serving as a people enabler who unblocks them to increase engagement and productivity. Performance & Culture: Manage the overall performance of the team and drive a high-performance culture with a focus on performance More ❯
s products. As well as supporting engineered products to respond to customer feedback and new feature requests, youll resolve production issues and help customers consume our products. Responsibilities Include: People manage a team, developing skillsets and capabilities to support strategic outcomes Develop technical skills through continuous learning and development Support strategic observability, maintaining a strong awareness of service, creating More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK … s Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our … we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live More ❯