12 of 12 Performance Metrics Jobs in the North East

or further training or significant experience in learning and development Proficient in Articulate, VYOND, Canva, Synthesia Knowledge, Skills and Expertise: Experience and understanding of evaluating and measuring the performance of services. Experience in communications and stakeholder management High level of computer skills with demonstrated competence in Microsoft programme, Excel and learning software as appropriate to the role eg Articulate … including: webinars, annotated presentations, podcasts, video and eLearning. Data analytical skills (both quantitative and qualitative) including the analysis of multiple sources of information to ensure compliance with targets and performance indicators. Knowledge of information governance structures within the HRA and nationally as required by the remit of the post. Excellent organisational skills with the ability to prioritise against a … own and others work as needed. Ability to work in a dynamic, rapidly evolving environment with minimum supervision.Analytical and Judgemental Skills: Highly skilled in design and use of online metrics and analysis of data sets of different types eg performance metrics, qualitative data and synthesis of recommendations. Attention to detail combined with the ability to extract key More ❯

documentation, databases, and knowledge-sharing platforms. Coordinate communication between project stakeholders and internal teams. Assist in organising innovation events, workshops, and collaborative initiatives. Collect and compile data for project performance metrics and reporting. Identify and escalate project risks, aiding the development of mitigation strategies. Ideally educated to a degree level in a relevant field or qualified by experience. More ❯

and quality standards. Help gather and document business and stakeholder requirements. Contribute to the analysis of business processes and issues, supporting solution identification. Assist in collecting data for project performance metrics and preparing status reports. Participate in stakeholder meetings and workshops under supervision. Support the preparation of materials for stakeholder presentations. Learn and apply business analysis methodologies, including More ❯

while supporting the repair, maintenance and operation of existing networks. Want to come and be a part of it? What will you be doing? Were looking for a Field Performance Coach to join our team. Youll lead a group of engineers, making sure they deliver high-quality work on time and to the right standards. This role is hands … on. Youll be out in the field, supporting your team, solving problems, and keeping everything running smoothly. Youll check work, help improve performance, and make sure safety rules are followed. Youll work closely with other teams, making sure projects stay on track. Good communication is key. Youll talk to engineers, planners, and managers to keep things moving. We need … team, this could be the role for you. What youll bring? You bring energy, clarity and a passion for coaching. We need someone who thrives in the field, understands performance metrics, and knows how to inspire teams to deliver results. Your experience in retail or customer-focused environments, combined with strong communication and problem-solving skills, will help More ❯

Director of the company. E-commerce Optimisation: Lead and enhance the e-commerce platform to ensure a seamless customer journey and maximise online conversion rates. Trading Strategy: Oversee digital performance with a strong grip on sales, merchandising, and site-wide trading to drive revenue growth. Product Listings & Promotions: Manage product listings, pricing, and promotional campaigns across the site and … marketplaces to boost visibility and sales. Data Analysis & Performance Tracking: Use analytics to track traffic, sales, and behaviour to refine trading decisions and improve performance. Cross-functional Collaboration: Work closely with design, content, tech, and logistics teams to ensure consistency across all customer touchpoints. Customer Growth & Retention: Implement acquisition, retention, and loyalty strategies to build a strong and engaged … and competitor activities to identify emerging opportunities and stay ahead in the market. Budget & ROI Management: Work in conjunction with our head of marketing on managing budgets effectively, track performance metrics for maximum impact. Customer Experience Enhancement: Partner with customer service and improve UX to the end-to-end online shopping experience, as well as increased AOV, and More ❯

IT ticketing processes Develop and maintain a centralised knowledge base Identify and implement process improvements across service workflows Deliver training and support to IT teams on best practices Analyse performance metrics and drive service enhancements Collaborate with cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with Service Delivery and knowledge management systems Experience More ❯

IT ticketing processes Develop and maintain a centralised knowledge base Identify and implement process improvements across service workflows Deliver training and support to IT teams on best practices Analyse performance metrics and drive service enhancements Collaborate with cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with Service Delivery and knowledge management systems Experience More ❯

a culture of continuous improvement by encouraging experimentation, feedback, and learning. Work closely with stakeholders to ensure alignment and understanding of agile processes and benefits. Establish and track key performance metrics to measure the success of agile implementation and identify areas for improvement. Essential Skills Proven experience as an Agile Coach or similar role, with a strong track More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

for professional services. Conduct market analysis and benchmarking to identify trends, opportunities, and best practices. Lead the sourcing process, including RFPs, RFQs, and contract negotiations. Manage supplier relationships, including performance management, risk assessment, and continuous improvement initiatives. Collaborate with internal stakeholders to understand business needs and ensure alignment with category strategies. Monitor and report on category performance, including … savings, compliance, and supplier performance metrics. Stay informed about industry trends, market conditions, and regulatory changes that may impact the category. Comply with all Group Procurement policies and procedures in conjunction with department leads and department-specific requirements. Operational Management Direct and manage sourcing strategies from beginning to end. Define purchasing recommendations that support business goals, in collaboration with … management and stakeholders. Negotiate pricing and terms and conditions of contracts with contractors and/or service providers. Monitor service provider, outsourcer, and/or contractor performance to ensure quality of service. Provide periodic oversight and execution of vendor requalification. Establish and maintain regular written and in-person communications with the organisation’s executives, department heads, and end users More ❯

Perform configuration changes, adhering to change enablement procedures. Coordinate with CRCteams and technical stakeholders to ensure clear communication during incident resolution and change implementation. Support the evaluation of tool performance by gathering user feedback, and identifying opportunities for improvement. Support the Senior Applications Analyst with application-related service improvement and optimisation projects. Act as the lead coordinator and subject … Support procurement processes across the applications portfolio, including business requirement gathering, stakeholder coordination, planning, reviews, etc. Monitor licence utilisation, costs, and usage trends. Lead optimisation efforts by analysing service performance metrics, usage, and user feedback, to recommend and implement improvements. Qualifications Strong experience with application lifecycle management and vendor coordination. Working knowledge of ITIL v4, especially Service Request … per week in our Newcastle office, with the option to work from home up to two days. With Ubisoft CRC, you will receive a competitive salary along with: Personal performance bonus Private Health Insurance (including eye care and dental) Life Assurance Pension Significant discount on the world's best video games Access to Ubisoft's back catalogue on PC More ❯

the ongoing development, optimisation, and resilience of the organisation's database environment. You'll be responsible for maintaining high availability, supporting integrations across platforms, and ensuring the reliability and performance of systems critical to business operations. Key Responsibilities: Configure and manage high availability and disaster recovery solutions including Always On Availability Groups, mirroring, and clustering. Implement and test backup … and recovery procedures to safeguard data. Monitor performance metrics and carry out tuning and optimisation as required. Support development and integration efforts across cloud and on-prem environments. Use version control tools (e.g. GitHub, Bitbucket) to manage database scripts and schema changes. Maintain comprehensive technical documentation and system records. Collaborate with software developers, analysts, and other teams to More ❯