3 of 3 Remote Desktop Jobs in the North East

Vertu House Team Valley Gateshead Due to rapid growth, we are now recruiting a 1st Line Desktop Support Technician to support the Group At Vertu Motors, our IT team aims "To provide world-class IT systems that enable Vertu to deliver an outstanding customer motoring experience". The working hours are 37.5 hours per week; 9.00am – 17.30pm Monday to … be self-motivated and passionate about what you do. You will be experienced with the following skills: A very good working knowledge of PCs, Microsoft operating systems including both desktop and server environments, popular windows applications, Networks, and E-mail. A working knowledge of the following: Active Directory/Domain Environments. Microsoft Outlook/POP3/Exchange email systems … software, monitoring and email security platforms. Networking(LAN/WAN, TCP/IP, VPN Access etc). Internet access and restrictions, set-up, trouble shooting, reporting. Remotesupport tools including Remote Desktop, VNC applications. Printers, scanners, wireless network devices. Microsoft Office Applications including Office 365. An understanding of motor retail manufacturer systems & interfaces would be desirable. Knowledge of IP More ❯

related issues. Issue Diagnosis: Diagnose technical problems by gathering information from users, identifying the root cause of the issue, and determining appropriate solutions. Problem Resolution: Resolve issues related to desktop and laptop computers, operating systems, software applications, printers, and peripheral devices. Incident Management: Log incidents and service requests accurately in the IT service management system. Track and monitor progress … to ensure timely resolution. Escalation: Escalate unresolved or complex issues to 2nd Line Support or other relevant IT teams, providing detailed documentation of the issue and troubleshooting steps taken. Remote Support: Provide remote support to users in different locations using remote desktop tools. User Training: Educate users on best practices and provide guidance on software and … Week Monday - Friday 9am-5pm. May require occasional evening or weekend work for maintenance or urgent support needs. You'll be based in an office environment with potential for remote work after successfully passing your probationary period. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 26th August 2025 Start Date Wednesday, 27th August 2025 Desired More ❯

is expected that the successful candidate will take part in the on-call rota after being in employment for 6 months. Key Requirements: Essential Efficiently troubleshooting IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or remotely Help troubleshoot and manage the resolution of issues with the assistance of third-party … outstanding customer empathy Hold a full UK driving license Ability to commute to head office: HU7 0AE Desirable Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to … Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to Remote Desktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued More ❯