3 of 3 Service Analyst Jobs in the North East

Service Design Analyst – Public Sector (Contract) Location: Newcastle/Hybrid Rate: £34,611 – £39,372 Contract: 12 months An established public sector organisation is seeking a Service Design Analyst to support the development, improvement, and transition of IT and digital services. You’ll work across teams to ensure service design meets user needs, business objectives … and operational requirements. The role involves service design documentation, stakeholder collaboration, service readiness planning, and supporting go-live activities. You should have experience with: ITIL-aligned service management Writing service design packages and support models Supporting the transition of services into live operation Working with delivery teams in Agile or project-led environments Engaging with technical … and non-technical stakeholders This is a fantastic opportunity for a process-driven service analyst to support digital transformation at scale. Apply now to learn more and secure an interview. More ❯

summary Are you looking for an opportunity to play an integral role in the support of IT services to the NHSBSA and our customers? We are looking for a Service Desk Analyst to join our team. The IT Service Desk is the central point of contact for all digital and technology related incidents, service requests and … queries. The role of the Service Desk Analyst is to provide first and second line support for all NHSBSA employees. The Service Desk Analyst is responsible for logging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service … You will be based out of either Newcastle or Fleetwood, with occasional travel between the two locations. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Flexi time o Hybrid working model (we are currently working largely More ❯

services at scale across the borough of South Tyneside and is formed from 18 of the 21 practices across South Tyneside. Job description Job responsibilities The Integrated Mental Health Service Data Analyst will be a key member of the Primary Care Mental Health Team, playing a vital role in supporting service delivery through effective data management and … the data-focused responsibilities, the role will provide support to the Primary Care Mental Health Services Reception, contributing to the smooth running of front-line services and ensuring excellent service user experience. Person Specification Knowledge and Skills Essential Strong verbal and written communication skills, with an ability to work collaboratively, manage expectations and build positive relationships with stakeholders To … degree level or hold similar professional qualifications in an IM&T related subject or equivalent knowledge/experience Desirable PRINCE2 or a similar project management methodology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯