1 to 8 of 8 Team Leader Jobs in the North East

Our customer an IT and business consulting services company is seeking a Customer Service Team Leader for their client, a major UK high street bank, providing support to customers looking for new and additional borrowing from the bank. This is a contract assignment for an initial period … of 6 months. Based in Newcastle, you will be responsible for coaching and guiding your own team to help them to achieve their and the business' goals and you will also assist the Contact Centre Operations Management team with the day to day effective running of … the Contact Centre, driving team performance to achieve all Service Levels. Contract role 6 months - £15 p/h The role is an office based within Newcastle. Working hours of the team are between 8amn and 10pm Monday to Sunday. The client usually works to a more »

Are you an experienced Technical Support Team Lead with a passion for customer service? Our client is a rapidly growing healthcare organisation committed to improving the patient journey through innovative technology solutions. Their vision is to revolutionise healthcare delivery by leveraging cutting-edge IT Technology and processes. As … 1st Line Support Team Lead, you will play a pivotal role in ensuring exceptional customer service and efficient problem resolution. You'll lead and manage a team of talented 1st Line IT engineers and resolve technical issues related to the internally developed software. Responsibilities Leadership: Lead … mentor and coach a team of 1st Line engineers and foster a collaborative team environment. Technical Guidance: Utilise your strong technical skills to support the team in troubleshooting technical issues. Customer Service Excellence: Ensure excellent customer service by addressing inquiries promptly, resolving issues effectively more »

Are you an experienced Technical Support Team Lead with a passion for customer service? Our client is a rapidly growing healthcare organisation committed to improving the patient journey through innovative technology solutions. Their vision is to revolutionise healthcare delivery by leveraging cutting-edge IT Technology and processes. As … 1st Line Support Team Lead, you will play a pivotal role in ensuring exceptional customer service and efficient problem resolution. You'll lead and manage a team of talented 1st Line IT engineers and resolve technical issues related to the internally developed software. Responsibilities Leadership: Lead … mentor and coach a team of 1st Line engineers and foster a collaborative team environment. Technical Guidance: Utilise your strong technical skills to support the team in troubleshooting technical issues. Customer Service Excellence: Ensure excellent customer service by addressing inquiries promptly, resolving issues effectively more »

Team Lead - Control Engineering Newcastle £70,000 + Bonus + hybrid working Our client are a worldwide market leader in the transmission of power for energy generation and use. As a company they are a globally recognised brand and are able to offer long term career opportunities … and a great work environment. If you have a background in control design and people management please do get in touch. Key Responsibilities – Team Lead Control Engineering Managing, leading and coaching the Transmission SCS delivery team (6-8 people). Provide support to the team … to ensure projects are delivered to highest quality standards and on time. Ensure compliance with customer technical specifications on projects delivered by the team Work with the team to develop and deliver cost saving initiatives. Develop/Implement/Quality Control of the control systems delivery more »

Team Lead - Control Engineering Newcastle £70,000 + Bonus + hybrid working Our client are a worldwide market leader in the transmission of power for energy generation and use. As a company they are a globally recognised brand and are able to offer long term career opportunities … and a great work environment. If you have a background in control design and people management please do get in touch. Key Responsibilities – Team Lead Control Engineering Managing, leading and coaching the Transmission SCS delivery team (6-8 people). Provide support to the team … to ensure projects are delivered to highest quality standards and on time. Ensure compliance with customer technical specifications on projects delivered by the team Work with the team to develop and deliver cost saving initiatives. Develop/Implement/Quality Control of the control systems delivery more »

Title: Team Lead Customer Service (work from office) Location: Newcastle NE27 0BY, Cobalt Business Park, Mercury House (NE27 0BY) Hours: 7.5 hours a day, 5 days a week, with 2 weeks off. Salary: £21k - £26k Client: DXC Technologies What we’re looking for in a Customer Service Team Supervisor: Customer oriented first and foremost, someone who is passionate about delivering exceptional customer service. Team player who has a genuine interest in helping others. Someone who will lead by example, be friendly and approachable, and demonstrate a “can do” attitude. Helping to develop a culture … analytical approach, able to simplify complex situations and then apply sound judgment to resolve problems. Awareness of the impact of your and your team’s performance on the commercial success of the organization. Conscientious and reliable individual who is self-motivated. Open and trustworthy, who values diversity within more »

About the role You will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is highly involved with customers, thus great communication skills, a passion … communication skills, with the ability to create a positive client experience. Strong leadership skills, with a proven ability to manage and support a team with high standards, using metrics to drive team performance. Experience with service level agreement (SLA) management, incident management, problem-solving, and technical … or a related field, or equivalent work experience. If you are interested in this role, click 'apply now' and a member of our team will be in touch more »

Infrastructure Team Lead Stockton-on-Tees/Hybrid £35,000 - £45,000 Are you an experienced IT professional seeking a leadership role in an award-winning, dynamic Managed Service Provider? As the Infrastructure Team Lead, you will take charge of a dynamic team and … pivotal role in overseeing the implementation and management of infrastructure projects for a variety of clients. You will be responsible for guiding the team, ensuring project success, and contributing to the continuous improvement of the various IT environments. Day-to-Day: Lead and mentor a skilled infrastructure team more »