IT Support Technician - 2nd Line
- Hiring Organisation
- MTrec Technical
- Location
- Ashington, Northumberland, North East, United Kingdom
- Employment Type
- Permanent
- Salary
- £15 per hour
tracking, and resolving support tickets via the corporate ITSM platform; escalating complex issues to 2nd/3rd line teams Troubleshooting Virtual Machine (VM) access and virtualised application issues for end users Basic network diagnostics and escalation of infrastructure-related incidents to the relevant teams Maintaining IT asset inventory ...