1 to 25 of 28 Case Management Jobs in the North West

Project Manager (Case/Matter Management - Global Rollout) Location: Manchester (2 days in office/3 days remote - flexible hybrid working) Salary: Circa £120,000 + benefits About the Role My client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter management system to ShareDo, a … modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are seeking a highly methodical, delivery-focused Project Manager with experience leading large-scale technology deployments within a law firm or professional services environment. This is a unique … and future digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured project governance, ensuring scope, budget, timelines, and quality are met. (Success will More ❯

Senior Case Management Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯

Senior Case Management Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯

be in the office 3/4 days a week. As a Proclaim Developer, you'll play a vital role in maintaining, developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects while helping to shape the … digital future of the business. Key Responsibilities: Take the lead on developing, customising, and optimising Proclaim case management systems. Automate workflows and build smart tools that help legal teams work faster and smarter. Deliver high-quality solutions while working from the comfort of your home. Collaborate with legal ops and IT to create seamless, modern user experiences. Key More ❯

be in the office 3/4 days a week. As a Proclaim Developer, you'll play a vital role in maintaining, developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects while helping to shape the … digital future of the business. Key Responsibilities: Take the lead on developing, customising, and optimising Proclaim case management systems. Automate workflows and build smart tools that help legal teams work faster and smarter. Deliver high-quality solutions while working from the comfort of your home. Collaborate with legal ops and IT to create seamless, modern user experiences. Key More ❯

be in the office 3/4 days a week. As a Proclaim Developer, you'll play a vital role in maintaining, developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects while helping to shape the … digital future of the business. Key Responsibilities: Take the lead on developing, customising, and optimising Proclaim case management systems. Automate workflows and build smart tools that help legal teams work faster and smarter. Deliver high-quality solutions while working from the comfort of your home. Collaborate with legal ops and IT to create seamless, modern user experiences. Key More ❯

be in the office 3/4 days a week. As a Proclaim Developer, you'll play a vital role in maintaining, developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects while helping to shape the … digital future of the business. Key Responsibilities: Take the lead on developing, customising, and optimising Proclaim case management systems. Automate workflows and build smart tools that help legal teams work faster and smarter. Deliver high-quality solutions while working from the comfort of your home. Collaborate with legal ops and IT to create seamless, modern user experiences. Key More ❯

be in the office 3/4 days a week. As a Proclaim Developer, you'll play a vital role in maintaining, developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects while helping to shape the … digital future of the business. Key Responsibilities: Take the lead on developing, customising, and optimising Proclaim case management systems. Automate workflows and build smart tools that help legal teams work faster and smarter. Deliver high-quality solutions while working from the comfort of your home. Collaborate with legal ops and IT to create seamless, modern user experiences. Key More ❯

as they will allow remote working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required: Development background with at least … development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages including the practice management More ❯

as they will allow remote working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required: Development background with at least … development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages including the practice management More ❯

re looking for an IT Trainer to lead our digital learning efforts. You’ll design and deliver impactful training that empowers colleagues to confidently use Microsoft 365, Copilot, our case management system, and other tools critical to legal and operational efficiency. This is your chance to embed a culture of digital fluency, automation, and innovation — across legal, pre … from junior colleagues to senior leaders. · Ability to translate technical features into clear, job-relevant benefits. · Previous experience supporting legal or professional services teams is a plus. · Familiarity with case management systems, LMS platforms, and digital content tools (e.g., walkthrough software, video tutorials) is highly desirable. Why Join Us? · Be the face of digital transformation within a leading More ❯

re looking for an IT Trainer to lead our digital learning efforts. You’ll design and deliver impactful training that empowers colleagues to confidently use Microsoft 365, Copilot, our case management system, and other tools critical to legal and operational efficiency. This is your chance to embed a culture of digital fluency, automation, and innovation — across legal, pre … from junior colleagues to senior leaders. · Ability to translate technical features into clear, job-relevant benefits. · Previous experience supporting legal or professional services teams is a plus. · Familiarity with case management systems, LMS platforms, and digital content tools (e.g., walkthrough software, video tutorials) is highly desirable. Why Join Us? · Be the face of digital transformation within a leading More ❯

re looking for an IT Trainer to lead our digital learning efforts. You’ll design and deliver impactful training that empowers colleagues to confidently use Microsoft 365, Copilot, our case management system, and other tools critical to legal and operational efficiency. This is your chance to embed a culture of digital fluency, automation, and innovation — across legal, pre … from junior colleagues to senior leaders. · Ability to translate technical features into clear, job-relevant benefits. · Previous experience supporting legal or professional services teams is a plus. · Familiarity with case management systems, LMS platforms, and digital content tools (e.g., walkthrough software, video tutorials) is highly desirable. Why Join Us? · Be the face of digital transformation within a leading More ❯

re looking for an IT Trainer to lead our digital learning efforts. You’ll design and deliver impactful training that empowers colleagues to confidently use Microsoft 365, Copilot, our case management system, and other tools critical to legal and operational efficiency. This is your chance to embed a culture of digital fluency, automation, and innovation — across legal, pre … from junior colleagues to senior leaders. · Ability to translate technical features into clear, job-relevant benefits. · Previous experience supporting legal or professional services teams is a plus. · Familiarity with case management systems, LMS platforms, and digital content tools (e.g., walkthrough software, video tutorials) is highly desirable. Why Join Us? · Be the face of digital transformation within a leading More ❯

Service Cloud Expertise: 5+ years of hands-on experience with Salesforce Service Cloud, including configuration, customization, and integration with other systems. Proven ability to design and implement solutions for case management, knowledge management, and omni-channel support. Leadership & Influence: Proven ability to lead and influence cross-functional teams, including offshore engineering teams, to deliver complex projects on … Communication: Exceptional communication and presentation skills, with the ability to articulate a clear product vision and strategy to both technical and non-technical audiences. Proven ability to influence senior management and advocate for product priorities. Product Lifecycle Management: A proven track record of leading the launch and management of software products (front-end, back-end, or both More ❯

Senior Applications Specialist - Manchester (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A law firm in Manchester is seeking a Senior Applications Specialist to join their applications team and play a key … to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Application Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

Senior Applications Specialist - Manchester (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A law firm in Manchester is seeking a Senior Applications Specialist to join their applications team and play a key … to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Application Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

deep-pocket defendants which other law firms shy away from. Commercially savvy, we also take a strategic approach to everything we do, and we don’t take on a case unless we believe we can win. Indeed, we are so confident in this that our clients don’t pay us a penny unless we succeed. KP Law was shortlisted … and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day to day line management of our Data Engineering, Data Ops and BI team members Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up meetings and … Collaborate with cross-functional teams to align data solutions with business goals Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform Skills and Experience Proven experience leading a customer focused service delivery team Excellent knowledge of Service Management Tools (Jira) A track record of delivering service More ❯

deep-pocket defendants which other law firms shy away from. Commercially savvy, we also take a strategic approach to everything we do, and we don’t take on a case unless we believe we can win. Indeed, we are so confident in this that our clients don’t pay us a penny unless we succeed. KP Law was shortlisted … and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day to day line management of our Data Engineering, Data Ops and BI team members Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up meetings and … Collaborate with cross-functional teams to align data solutions with business goals Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform Skills and Experience Proven experience leading a customer focused service delivery team Excellent knowledge of Service Management Tools (Jira) A track record of delivering service More ❯

deep-pocket defendants which other law firms shy away from. Commercially savvy, we also take a strategic approach to everything we do, and we don’t take on a case unless we believe we can win. Indeed, we are so confident in this that our clients don’t pay us a penny unless we succeed. KP Law was shortlisted … and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day to day line management of our Data Engineering, Data Ops and BI team members Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up meetings and … Collaborate with cross-functional teams to align data solutions with business goals Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform Skills and Experience Proven experience leading a customer focused service delivery team Excellent knowledge of Service Management Tools (Jira) A track record of delivering service More ❯

deep-pocket defendants which other law firms shy away from. Commercially savvy, we also take a strategic approach to everything we do, and we don’t take on a case unless we believe we can win. Indeed, we are so confident in this that our clients don’t pay us a penny unless we succeed. KP Law was shortlisted … and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day to day line management of our Data Engineering, Data Ops and BI team members Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up meetings and … Collaborate with cross-functional teams to align data solutions with business goals Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform Skills and Experience Proven experience leading a customer focused service delivery team Excellent knowledge of Service Management Tools (Jira) A track record of delivering service More ❯

Office Manual processes Using the information in client files to inform the Fee Earner of required action, keep the critical dates accurate and action upon them as required Producing Case Bundles in accordance with case requirements and CPR Rules Dealing with new enquiries on the phone or by email and converting into new matters and liaising with existing … in a Law firm or other professional environment Previous role as an Administrator/Paralegal in a Legal service line team Desirable Experience: Experience with SOS or similar legal case management systems Familiarity with legal documents in a contentious practice area, ideally in relation to County Court and High Court proceedings More ❯

business cases to improve efficiency, reduce risk, and enhance performance. Deliver impactful insight and commentary to senior leaders, including board-level reporting. Champion a culture of data-led performance management across the organisation. Collaborate with BI and engineering colleagues to strengthen data foundations and deliver a single version of the truth. What We’re Looking For 5 years’ experience … Tableau. Degree-level education in maths, statistics, economics, or similar. Experience with board reporting and senior stakeholder engagement. Experience within enforcement, compliance or other regulated services. (Desirable) Knowledge of case management systems, operational metrics, or tools like Python (Desirable) What’s in it for you? Competitive Salary Hybrid working — typically 1–2 days per week in our Rochdale More ❯

are looking for Proven experience in managing key client relationships, with a focus on upselling, cross-selling, and delivering customer satisfaction. Strong proficiency in Salesforce CRM for account planning, case management, and tracking the sales journey. Excellent communication and negotiation skills, with the ability to engage stakeholders at all levels. Solid understanding of TTBD’s product portfolio and More ❯

are looking for Proven experience in managing key client relationships, with a focus on upselling, cross-selling, and delivering customer satisfaction. Strong proficiency in Salesforce CRM for account planning, case management, and tracking the sales journey. Excellent communication and negotiation skills, with the ability to engage stakeholders at all levels. Solid understanding of TTBD’s product portfolio and More ❯