2 of 2 Freshdesk Jobs in the North West

Product Manager

Hiring Organisation
SRG
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £60,000 per annum
with Customer Service or Operational teams Great stakeholder management and ability to translate operational needs into product requirements Nice to have: Salesforce, Dynamics, Zendesk, Freshdesk, ServiceNow or similar platform exposure. Mindset Delivery-focused and pragmatic Quick to learn new tools Relationship-driven with strong communication skills Comfortable working with operational ...

Customer Support Advisor

Hiring Organisation
ECS
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£26,000
Service Desk/IT Helpdesk/Customer Support role Strong communication skills (verbal & written) Basic technical troubleshooting ability Experience using ticketing systems (e.g. Zendesk, Freshdesk) Highly organised with a customer-focused mindset Willingness to travel to GP practices if required Desirable: Experience within HealthTech or SaaS CRM/helpdesk system ...