1 to 25 of 447 Microsoft 365 Jobs in the North West

Responsibilities: Serve as the primary escalation point for all high-complexity technical issues across end-user systems, networking, and application environments. Provide expert-level support for Windows desktop OS, Microsoft 365, and related productivity tools. Install, configure, and maintain Windows Server environments (2016, 2019, 2022) including domain controllers, file servers, print servers, and other core infrastructure services. … issues and recommend/implement proactive solutions to improve the end-user experience and reduce support demand. Expertise working with tools like FortiGate, Palo Alto, Azure, AWS, and the Microsoft ecosystem. Advanced networking expertise and the ability to understand and design complex IT architectures. Required Qualifications: 10+ years of IT support experience, with 5+ years in a senior or … patching, and role management. Proficient in advanced troubleshooting of server-related issues including hardware, software, Active Directory replication, DNS, and Group Policy management. Expertise in Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), and mobile device management (iOS, Android). Deep knowledge of Active Directory, Azure AD, Exchange Online, and Group Policy. Advanced understanding of More ❯

team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs … Key Skills & Experience: Essential: 5+ years' experience in Senior IT Support or 2nd/3rd Line roles. Experience of mentoring/supporting junior members of the team. Experience of: Microsoft 365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best …/in smaller internal teams. Exposure to virtualisation (Hyper-V, VMware), cloud platforms (Azure, AWS), and backup solutions. Scripting and automation experience such PowerShell. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or ITIL. Benefits: Bonus scheme based on company profit. Hybrid working pattern – 3 days in the office, 2 from home. Career progression. Exciting project involvement. Supportive More ❯

and Infrastructure Respond to Security alerts from MS Defender and SOC in timely manner ensuring all effected parties are notified of any threats Proactively monitor the service health our Microsoft and Azure estates and take any action required to resolve any issues and notify our stakeholders if applicable Maintain and update network Infrastructure (where appropriate) in the Manchester office …/MDM) Device Management and optimisation using appropriate toolsets Cloud Telephony platform KeyIVR Networking maintenance/architecture, Firewalls, Layer 3 switches, Access Points, VPN etc Print Management (inc Papercut) Microsoft 365 ecosystem/infrastructure Domain management & maintenance Microsoft Teams Rooms and AV solutions Enterprise Application Management/Integration in Azure Asset management Network Patching Remote Site … knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows 10/11 system administration Demonstrate solid experience and knowledge of Office 365 & desktop imaging/Autopilot Be a collaborative team member who is able to work as part of a wider team while working independently on own tasks & projects Have More ❯

for high-priority incidents. Configure, deploy, and maintain hardware and software solutions (workstations, servers, firewalls, etc.). Lead or assist in delivering IT infrastructure projects (e.g., server migrations, Office 365 deployments, network upgrades). Monitor system performance and proactively address potential issues. Maintain clear documentation for client environments and internal knowledge base. Support and contribute to internal training … or 3rd line support role, ideally within an MSP environment. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). Virtualisation (Hyper-V and/or VMware). Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). … Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+/Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this More ❯

support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all versions), Windows 10/11, Office 365, Exchange, SharePoint, Active Directory, and Azure environments. Manage virtualization platforms (Hyper-V, VMware), Ubiquiti devices, VoIP telephony, and common network hardware and cabling formats. Implement and maintain MDM More ❯

support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all versions), Windows 10/11, Office 365, Exchange, SharePoint, Active Directory, and Azure environments. Manage virtualization platforms such as Hyper-V and VMware, Ubiquiti devices, VoIP telephony, and standard network hardware and cabling. Implement and More ❯

be supported by the wider TechHub team and ICT colleagues to develop a good working knowledge of the following skills: Advice & Guidance: Specialist advice Maintains expert-level knowledge of Microsoft 365 apps including Teams, Excel, PowerPoint, Outlook, OneDrive, SharePoint, Loop, OneNote, Power Automate, Forms, and Planner. Regularly updates expertise … in Microsoft Endpoint Management, including SCCM and MDM solutions. Delivers expert advice, training, and support on meeting room technologies such as Microsoft Teams, Teams Town Hall, Webinars, O365, and room booking systems. Supports, trains, and educates colleagues on Ofcom’s cyber security policies, covering cyber hygiene, phishing threats, social engineering, and phishing-resistant MFA. Provides colleague centric service … information to fulfil requests or enable resolution. Service Operation: Systems and Software Reviews and identifies software updates and patches that merit action. Maintain and administer mobile device management using Microsoft Endpoint Manager. Installs and tests new versions of system software. Uses standard procedures and diagnostic tools to test installations, correct problems, and document results. Uses agreed procedures to create More ❯

Candidate MUST have strong Power Shell scripting experience as well as operational responsibility over the Active Directory, DNS, DHCP and PKI services. Strong Azure Iaas + PaaS and Office 365/Exchange Online experience. Install and maintain hardware and software on a virtualized Windows network. Develop processes and procedures to ensure managed environments maintain the highest levels of … with Windows operating systems scripting and troubleshooting. Experience with user and security administration in the Windows environment. Extensive experience with maintenance and administration of VMWare virtualized systems. Knowledge of Microsoft Exchange, HP Proliant Servers, (Inc. iLO) are preferable. Knowledge of Microsoft Windows and Non-Windows Server architectures, Virtualization Technologies. Candidate must have a technologist mindset with aptitude to More ❯

we have been developing our systems and services to meet the changing needs of our clients. CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET’s internal systems and cloud infrastructure. This is a hands-on, technically … demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365, Azure and other business-related technologies. You’ll work closely with colleagues across IT, Security, and Development, ensuring the reliability, security, and compliance of our technology landscape. This is an exciting opportunity for someone who thrives on problem-solving, enjoys working with … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and More ❯

to IT staff for support. • Managing and implementing projects. • Installing and maintaining any new or existing software and hardware. • Ensuring Asset register is up to date. • Administer and support M365 software services. • Setting up and maintaining user accounts, permissions and passwords. • Training staff on new or existing systems. • Maintaining the IT knowledge base with new or updated information. • Day to … and escalated to the IT Manager at an appropriate time. S&G Response Role Profile Role Profile prepared by: Thomas Hopes Qualifications, knowledge & experience • Technical knowledge and experience of M365 administration. • Microsoft MTA: IT Infrastructure or CompTIA Network+ qualification or equivalent knowledge, exposure and experience. • Technical knowledge and experience in network switch/wireless administration. • Technical knowledge and experience … tasks/projects. • Excellent time management • Excellent customer service • Technical knowledge of Azure • Technical knowledge of Windows computer systems • Technical knowledge of Windows server operating systems • Technical knowledge of Microsoft Office • Technical knowledge of Microsoft Exchange • Technical knowledge of Active Directory and related protocols (DHCP, DNS, Group Policy More ❯

Engineer Apprentice for Comms-Byte IT Support and Services company based in Stockport. Role Summary: We are a small, close-knit team with a vibrant office environment and various Microsoft/Partner accreditations. We are a mix of individuals with a passion for IT and we always provide immense support to our apprentices and technicians. Key Responsibilities: As an … Ability to work on your initiative. Good problem-solving skills. More Information: The candidate will receive training in the following: Windows Server 2019/2022 Windows 10/11 Microsoft Office and Outlook in particular Active Directory Email Systems – Microsoft Exchange Networking – Routers, switches & UTM devices Helpdesk/1st line support Hyper-V/VMWare Virtualisation Wi-Fi … Networks Cloud Computing using Microsoft 365 Business Telephone Systems You will be a confident and effective communicator with the potential to develop excellent customer service skills, a willingness to learn and embrace new challenges, as well as a good foundation of technical skill. Full on-the-job training and access to Microsoft Certified training is available More ❯

organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows Desktop OS … Windows 7/8/10/11 Microsoft 365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding More ❯

supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems, with a strong technical background in Microsoft technologies including, but not limited to, Group Policy, Active Directory, DNS, DHCP, Exchange, NTFS, and file-sharing permissions. Familiarity with mobile operating systems, including both Android and iOS. Understanding … years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as Intune. MCSE, MCSA, MCDST or equivalent qualifications in line with the above technologies. Salary More ❯

supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems, with a strong technical background in Microsoft technologies including, but not limited to, Group Policy, Active Directory, DNS, DHCP, Exchange, NTFS, and file-sharing permissions. Familiarity with mobile operating systems, including both Android and iOS. Understanding … years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as Intune. MCSE, MCSA, MCDST or equivalent qualifications in line with the above technologies. Salary More ❯

Hybrid - Manchester £500 per day We are seeking a highly skilled Senior Infrastructure Engineer to join our IT team, with deep expertise in Cisco and Meraki networking , Zscaler security , Microsoft 365 and Entra ID (formerly Azure AD) , and Nutanix hyperconverged infrastructure . The ideal candidate will be responsible for designing, implementing, maintaining, and optimising our enterprise infrastructure … on Cisco and Meraki technologies . Administer and optimize Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) for secure and seamless connectivity. Manage identity and access services using Microsoft Entra (formerly Azure Active Directory), including conditional access, MFA, and SSO configurations. Provide advanced support and administration of the Microsoft 365 suite (Exchange Online, SharePoint, Teams … dashboard , and associated LAN/WAN/Wi-Fi technologies. Strong understanding and experience with Zscaler ZIA/ZPA implementation and policy management. In-depth experience managing and securing Microsoft 365 and Entra ID (including conditional access and hybrid identity models). Proficient in deploying and administering Nutanix (AHV, Prism, and storage management). Solid understanding of More ❯

be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and abilities Strong written and verbal communication skills; comfortable working side by … range of systems and technologies; take pride in work and suggest ways to improve quality Qualifications Degree level education (Computer Science or other relevant technical discipline) or relevant experience Microsoft certifications or training Foundation level ITIL More ❯

be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and abilities Strong written and verbal communication skills; comfortable working side by … range of systems and technologies; take pride in work and suggest ways to improve quality Qualifications Degree level education (Computer Science or other relevant technical discipline) or relevant experience Microsoft certifications or training Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at More ❯

We are looking for an experienced, customer-focused 2nd Line Support Engineer to join our clients IT team. You will be responsible for providing advanced technical support, focusing on Microsoft-centric environments, troubleshooting complex IT issues, and ensuring the smooth operation of IT systems. Key Responsibilities: Diagnose and troubleshoot hardware, software, and network connectivity problems. Resolve technical issues efficiently … when necessary. Assist with software installations, upgrades, and patch management, including Microsoft Office and antivirus software. Manage user accounts, email accounts, and access permissions in Active Directory, Office 365, Group Policies and other relevant systems. Maintain detailed documentation of support tickets, troubleshooting steps, and resolutions in the help-desk system. Monitor and enforce cyber security policies, including … and data protection. Manage day-to-day operational tasks independently from home. Required Skills & Experience: At least 5 years of experience in an IT support role. Strong knowledge of Microsoft 365 suite (Teams, SharePoint, OneDrive, Exchange Online). Experience of Azure Cloud Services (Azure AD, Azure Backup). Ability to support remote users, and Mac & Windows environments. More ❯

Manager. Liaise with external support providers when required. Deliver customer service and training to end users. Our ideal Candidate Qualifications Qualifications, Skills and Experience No formal degree required, but Microsoft certifications such as Microsoft 365 Fundamentals (MS-900) or Windows Client (MD-100) are advantageous. Skills Windows expertise: Strong understanding of Windows 10 & 11, troubleshooting user … issues and configuring devices. Microsoft 365 proficiency: Experience supporting applications like Teams, Outlook, SharePoint, and OneDrive. Active Directory & Azure AD: Ability to manage user accounts, permissions, and security settings. Communication skills: Clear and professional support for users at all levels. Customer service mindset: Friendly, patient, and proactive in resolving issues. Experience Prior helpdesk experience is beneficial, but … working knowledge of Microsoft environments is most important. Hands-on troubleshooting of Windows desktops, laptops, and peripherals. Experience managing Microsoft 365 accounts, permissions, and email troubleshooting. Familiarity with Microsoft Intune, Endpoint Manager, and basic networking concepts. Knowledge of security best practices within Microsoft environments. Please note, if you are interested in this role, we More ❯

be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and abilities Strong written and verbal communication skills; comfortable working side by More ❯

experience), with 2-3 years prior experience in 1st Line Support or similar roles. Strong knowledge of Windows and macOS operating systems, along with familiarity with Microsoft Office 365 and other common software applications. Basic understanding of networking principles, including TCP/IP, DNS, and DHCP. Excellent analytical, troubleshooting, and communication skills, both written and verbal. Customer More ❯

Qualifications, experience and skills: Essential Skills Minimum of 5 years of experience supporting a complex windows based environment. Strong technical background covering Active Directory, Exchange 2016, Exchange Online, Office 365, Azure Services, Remote Desktop and Terminal Services. Microsoft, VMware or Cisco professional certifications. Windows server 2003 through 2022. SQL Server – legacy through to current versions. Understanding of More ❯

programs, mentorship, and access to industry resources, we ensure that everyone has the tools and support needed to succeed and grow within the organisation. We are a rapidly growing Microsoft 365 and Workplace Management consultancy with offices in the UK, South America and Asia. We delight our customers with our personalised approach, highly dedicated and professional team … technology projects, and delivery of tangible benefits across productivity, mobility and security. POSITION SUMMARY We are seeking a technically proficient and customer-focused Endpoint Architect with deep expertise in Microsoft Intune, device and application management, and Windows endpoint configuration. You will play a pivotal role in designing and delivering modern endpoint management solutions for our clients, aligning technical architecture … with business outcomes across Microsoft 365 and cloud ecosystems. You will work closely with project teams and clients to design, implement, and maintain secure and scalable identity solutions across hybrid and cloud environments. RESPONSIBILITIES Lead design and implementation of Endpoint Management solutions using Microsoft Intune, Autopilot, Microsoft Defender, and Microsoft Entra ID Provide strategic More ❯

programs, mentorship, and access to industry resources, we ensure that everyone has the tools and support needed to succeed and grow within the organisation. We are a rapidly growing Microsoft 365 and Workplace Management consultancy with offices in the UK, South America and Asia. We delight our customers with our personalised approach, highly dedicated and professional team … technology projects, and delivery of tangible benefits across productivity, mobility and security. POSITION SUMMARY We are seeking a technically proficient and customer-focused Endpoint Architect with deep expertise in Microsoft Intune, device and application management, and Windows endpoint configuration. You will play a pivotal role in designing and delivering modern endpoint management solutions for our clients, aligning technical architecture … with business outcomes across Microsoft 365 and cloud ecosystems. You will work closely with project teams and clients to design, implement, and maintain secure and scalable identity solutions across hybrid and cloud environments. RESPONSIBILITIES Lead design and implementation of Endpoint Management solutions using Microsoft Intune, Autopilot, Microsoft Defender, and Microsoft Entra ID Provide strategic More ❯

programs, mentorship, and access to industry resources, we ensure that everyone has the tools and support needed to succeed and grow within the organisation. We are a rapidly growing Microsoft 365 and Workplace Management consultancy with offices in the UK, South America and Asia. We delight our customers with our personalised approach, highly dedicated and professional team … technology projects, and delivery of tangible benefits across productivity, mobility and security. POSITION SUMMARY We are seeking a technically proficient and customer-focused Endpoint Architect with deep expertise in Microsoft Intune, device and application management, and Windows endpoint configuration. You will play a pivotal role in designing and delivering modern endpoint management solutions for our clients, aligning technical architecture … with business outcomes across Microsoft 365 and cloud ecosystems. You will work closely with project teams and clients to design, implement, and maintain secure and scalable identity solutions across hybrid and cloud environments. RESPONSIBILITIES Lead design and implementation of Endpoint Management solutions using Microsoft Intune, Autopilot, Microsoft Defender, and Microsoft Entra ID Provide strategic More ❯