2nd/3rd Line Engineer Education MSP Manchester - Hybrid
- Hiring Organisation
- Oscar Technology
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £45,000 per annum
troubleshooting complex issues to assisting with project rollouts and system upgrades. You'll need a solid foundation in Microsoft technologies (Windows Server, Azure, M365), networking fundamentals (DNS, DHCP, firewalls), and experience in a customer-facing role … where communication is key. Key Responsibilities: Handle escalations and 2nd line support tickets through the service desk Troubleshoot and resolve issues across Windows, Office 365, Azure, networks, and cloud platforms Assist with project work such as migrations, deployments, and upgrades Maintain detailed documentation and ensure SLA targets ...