76 to 100 of 102 Process Improvement Jobs in the North West

Project Manager

Hiring Organisation
Edge Tech
Location
Bolton, Greater Manchester, UK
Data, Automation, and AI Hybrid - Bolton 2x a week £55K + Bonus A dynamic healthcare provider is recruiting a Project Manager for its Business Improvement function, reporting to the Head of Business Improvement. This role, based in Bolton within the Transformation department, drives operational projects to deliver exceptional patient … facilitate meetings/workshops for stakeholder input and cross-functional collaboration. Coordinate teams, ensure role clarity and action follow-up; maintain high-standard documentation, process maps, and progress reports. Identify process improvements, manage resources/budgets, build positive team environments, and lead varied projects as business needs arise. ...

Project Manager

Hiring Organisation
Edge Tech
Location
Bolton, England, United Kingdom
Data, Automation, and AI Hybrid - Bolton 2x a week £55K + Bonus A dynamic healthcare provider is recruiting a Project Manager for its Business Improvement function, reporting to the Head of Business Improvement. This role, based in Bolton within the Transformation department, drives operational projects to deliver exceptional patient … facilitate meetings/workshops for stakeholder input and cross-functional collaboration. Coordinate teams, ensure role clarity and action follow-up; maintain high-standard documentation, process maps, and progress reports. Identify process improvements, manage resources/budgets, build positive team environments, and lead varied projects as business needs arise. ...

AI Specialist Apprentice

Hiring Organisation
Creative Process Digital
Location
TELECOM HOUSE, 125-135 PRESTON ROAD, BRIGHTON, England, United Kingdom
Employment Type
Higher Apprenticeship
Salary
£22,000 a year
Join Creative Process Digital as an AI Specialist Apprentice! With a £22,000 salary gain hands-on experience, develop your skills, and study one day a week. Role Typical Day-to-Day Responsibilities AI Opportunity Identification. Meet with departments to understand workflows and bottlenecks. Identify repetitive tasks that could … tools across teams (e.g. ChatGPT, Microsoft Copilot, automation platforms). Configure and test AI workflows. Work with software vendors and internal stakeholders. Automation & Process Improvement. Design and implement automated workflows. Reduce manual administration through AI and automation. Monitor and optimise existing automations. Document processes and best practices. Data & Insights ...

Quality Coach

Hiring Organisation
ConnexAI
Location
Manchester, UK
Coach, you will monitor agents, review performance and quality metrics, and provide constructive feedback to both agents and managers. You will identify areas for improvement, support process optimisation, and ensure that service standards consistently meet or exceed expectations. Your role will help drive better customer experiences while supporting … outstanding customer experience and ensure service standards exceed expectations. Monitor agent performance in a fast-paced service environment and provide constructive, actionable feedback. Identify improvement opportunities, drive quality performance, and support process optimisation. Embed a customer-first culture, collaborating with stakeholders to foster continuous improvement. Build strong relationships ...

Quality Coach

Hiring Organisation
ConnexAI
Location
Manchester Area, United Kingdom
Coach, you will monitor agents, review performance and quality metrics, and provide constructive feedback to both agents and managers. You will identify areas for improvement, support process optimisation, and ensure that service standards consistently meet or exceed expectations. Your role will help drive better customer experiences while supporting … outstanding customer experience and ensure service standards exceed expectations. Monitor agent performance in a fast-paced service environment and provide constructive, actionable feedback. Identify improvement opportunities, drive quality performance, and support process optimisation. Embed a customer-first culture, collaborating with stakeholders to foster continuous improvement. Build strong relationships ...

Business Analyst

Hiring Organisation
Hypercreate Ltd
Location
M1, Manchester, United Kingdom
Employment Type
Permanent
Salary
£26000 - £33000/annum
client is seeking a Business Analyst to support business improvement and digital change initiatives. This is a strong opportunity for an analytical and commercially aware individual who enjoys understanding problems, improving processes and working with stakeholders. The Role You will support senior analysts and project teams in gathering requirements … shape practical solutions that meet business needs. Key Responsibilities Gather and document business requirements from stakeholders. Support workshops, meetings and requirements discussions. Assist with process mapping, including current-state and future-state processes. Create user stories, acceptance criteria and supporting documentation. Help prepare business requirements documents and functional specifications. ...

Workday Reporting Specialist

Hiring Organisation
Axon Moore Group Ltd
Location
Manchester, UK
Employment Type
Full-time
Track delivery against the published KPIs and report progress to the Hub leadership team. Contribute to the wider Hub optimisation pipeline, surfacing reporting-adjacent process improvements as dashboards expose them. What’s Needed: An active Workday certification is required; Workday Financial Reporting certification is preferred. Candidates must demonstrate extensive … commitments and pace expectations in a fast-moving environment. Familiarity with AI-assisted ways of working (e.g. Claude) and a self-service/continuous-improvement mindset highly desirable Interviews are looking to take place ASAP with an immediate start, to find out more and to not miss out please ...

Workday Reporting Specialist

Hiring Organisation
Axon Moore Group Ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£85,000 - £90,000 per annum
Track delivery against the published KPIs and report progress to the Hub leadership team. Contribute to the wider Hub optimisation pipeline, surfacing reporting-adjacent process improvements as dashboards expose them. What’s Needed: An active Workday certification is required; Workday Financial Reporting certification is preferred. Candidates must demonstrate extensive … commitments and pace expectations in a fast-moving environment. Familiarity with AI-assisted ways of working (e.g. Claude) and a self-service/continuous-improvement mindset highly desirable Interviews are looking to take place ASAP with an immediate start, to find out more and to not miss out please ...

Project Manager - Digital Transformation

Hiring Organisation
Rec3 Global Ltd
Location
Bolton, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
dynamic healthcare provider is recruiting a Project Manager for its Business Improvement function, reporting to the Head of Business Improvement. This role, based in Bolton within the Transformation department, drives operational projects to deliver exceptional patient and staff experiences through clinical and non-clinical initiatives. Role Responsibilities Manage full … facilitate meetings/workshops for stakeholder input and cross-functional collaboration. Coordinate teams, ensure role clarity and action follow-up; maintain high-standard documentation, process maps, and progress reports. Identify process improvements, manage resources/budgets, build positive team environments, and lead varied projects as business needs arise. ...

Vice President, POM Technical Product Management

Hiring Organisation
Jobleads-UK
Location
Manchester, England, United Kingdom
Product and Engineering based in Pune. Mission Drive end‐to‐end platform thinking across Product, Engineering, and Operations. Deliver transformative automation, insights, and process improvements using agentic AI solutions that enhance controls, efficiency, and client outcomes. Build scalability and first‐class client experience into reconciliations workflows. Impact You Will … stakeholder engagements to maintain momentum and alignment. Key Responsibilities: Strategy and Target State Help the platform team set the north‐star vision for reconciliations (process, data, controls, user journeys) and translate into executable roadmaps. Drive AI adoption across the Platform. Align the strategy across technology, operations, risk, and finance ...

Senior Business Analyst

Hiring Organisation
True North Group
Location
Manchester, UK
Employment Type
Full-time
service. Selecting the appropriate best practice techniques to model business processes, existing and new, in order to achieve consensus. As part of the modelling process, work to identify potential process improvements, considering risks, issues and benefits. Support in the production of business cases and producing cost/benefit ...

Senior Business Analyst

Hiring Organisation
True North Group
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£400 - £450 per day
service. Selecting the appropriate best practice techniques to model business processes, existing and new, in order to achieve consensus. As part of the modelling process, work to identify potential process improvements, considering risks, issues and benefits. Support in the production of business cases and producing cost/benefit ...

Payments Business Analyst

Hiring Organisation
Ascendion
Location
Chester, Cheshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
functional requirements for payment systems and platforms. Work with stakeholders across business, operations, compliance, and technology teams to define payment solutions and process improvements. Analyze end-to-end payment flows for domestic and cross-border payment schemes. Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user … stories, process flows, and gap analyses. Support payment modernization and ISO 20022 migration initiatives, including MT-to-MX message transformation requirements. Conduct impact assessments for changes related to payment schemes, regulations, and operational processes. Support regulatory and compliance initiatives related to payments, sanctions screening, AML, and financial crime controls. ...

Payments Business Analyst

Hiring Organisation
Ascendion
Location
Chester, Cheshire West and Chester, Cheshire, United Kingdom
Employment Type
Permanent, Contract
functional requirements for payment systems and platforms. Work with stakeholders across business, operations, compliance, and technology teams to define payment solutions and process improvements. Analyze end-to-end payment flows for domestic and cross-border payment schemes. Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user … stories, process flows, and gap analyses. Support payment modernization and ISO 20022 migration initiatives, including MT-to-MX message transformation requirements. Conduct impact assessments for changes related to payment schemes, regulations, and operational processes. Support regulatory and compliance initiatives related to payments, sanctions screening, AML, and financial crime controls. ...

Customer Service Representative

Hiring Organisation
MSite
Location
Merseyside, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
foster an empowering environment that encourages growth and collaboration among our team members. If you require any reasonable adjustments during the interview process, please let us know. What you will do as our Customer Service Representative: Provide first-line customer support via telephone, email, and ticketing systems, ensuring … configuring, clearing, and preparing storage components within turnstile DCM units and facial recognition readers in accordance with established processes. Contribute to continuous service improvement by identifying recurring issues, knowledge gaps, process improvements, and opportunities to enhance customer experience. Our ideal Customer Service Representative will have: A strong commitment ...

Salesforce Administrator

Hiring Organisation
Planet Recruitment
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£45000 - £50000/annum
Location: Manchester - Hybrid 2/3 days Perm Role - £45k - £50k Job Purpose. The Salesforce Administrator is responsible for the configuration, maintenance, and continuous improvement of the Salesforce platform , ensuring it effectively supports business processes, users, and data integrity. The role acts as the primary point of contact … consistency Perform data imports, exports, deduplication, and cleansing Create and maintain dashboards and reports to support business insight and decision-making Change Management & Continuous Improvement Manage Salesforce releases and coordinate testing of new features Assess impact of platform updates and communicate changes to users Identify opportunities to enhance efficiency ...

SITE IT LEAD

Hiring Organisation
Kingdom People
Location
Blackburn, Blackburn with Darwen, Lancashire, United Kingdom
Employment Type
Permanent
Site IT Lead required by my client in the Blackburn area. The Site IT Lead is responsible for the effective operation, support, and continuous improvement of all IT systems within the site. This role ensures IT services are delivered efficiently, securely, and in alignment Group standards, while driving local … adoption of the new ERP and digital improvement initiatives. Manage day-to-day IT operations, ensuring system uptime, ticket response, and resolution SLAs are met. Oversee site infrastructure, networking, endpoints, and security in collaboration with Group IT. Implement ITIL-aligned processes for incident, change, and asset management using Freshservice. ...

Salesforce Administrator

Hiring Organisation
Set2Recruit
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
join their growing Transformation team. The Role You'll be the go-to person for all things Salesforce, owning the configuration, maintenance, and continuous improvement of the platform. This is a varied and impactful position reporting into the IT Operations Manager. What You'll Be Doing Configure and maintain … coordinate testing of new features Ensure security compliance, manage access controls, and maintain system documentation Collaborate with stakeholders and developers on enhancements and process improvements What We're Looking For Proven experience in a Salesforce Administrator role Salesforce ADM 201 certification (preferred) Solid understanding of CRM processes and business ...

Dialler Analyst

Hiring Organisation
Money Expert
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Join Us? Join a fast-paced, collaborative environment where your insights directly influence campaign performance, agent productivity, and customer outcomes. You'll drive continuous improvement through data-led analysis while helping maintain stable, effective dialler systems. The Role You'll manage dialler configurations, analyse performance data, ensure compliance … recommendations to improve performance. Ensure compliance with regulatory and internal standards. Maintain dialler system stability and minimise downtime. Identify opportunities for automation and process improvement. Work closely with operations to align dialler strategy with campaign objectives. Skills & Experience Experience managing dialler settings, pacing, retry logic, AMD, and call outcomes. ...

Project Information Systems Manager

Hiring Organisation
United Utilities
Location
Warrington, Cheshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
always current usage insights are monitored to unlock commercial value Document risks and controls whilst maintaining a clear issues log and delivering targeted improvement plans. Assessing vendor roadmaps to ensure our tools stay fit for the future. Translating system requirements into actionable upgrades and enhancements. Keeping a finger … industry events and vendor webinars. Managing all training materials and ensuring teams have the right training plans in place. Driving lessons-learned and process improvements across the full project lifecycle and all cross-functional teams. Working closely with our Digital Design Lead and external partners to strengthen integration with ...

Automation Engineer

Hiring Organisation
Omega Resource Group
Location
Bolton, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£50,000
next phase of our production excellence in our Bolton facility. In this pivotal role, you will leverage your strong background in PLC programming, process automation, and production engineering to design, implement, and continuously enhance automated systems that boost efficiency, quality, and output in a high-volume manufacturing environment. Responsibilities … expenses Partner with Production Engineering and Maintenance teams to implement automated processes and ensure smooth, stable handover to production operations Drive continuous development and improvement of production systems, processes, and machine performance Lead and support process improvements through structured improvement plans Propose and implement efficiency enhancements ...

Finance Transformation Change Manager

Hiring Organisation
Michael Page
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£60000 - £70000/annum
Finance Transformation Change Manager to lead critical change initiatives. This role, requires a strong understanding of finance transformation and the ability to drive process improvements effectively. Client Details Operating in a fast-paced, creative environment, the organisation is investing in systems, data, and processes to drive greater efficiency … part in delivering impactful finance change initiatives at scale. Description Lead finance transformation projects, ensuring alignment with business goals and objectives. Identify and implement process improvements to enhance operational efficiency. Collaborate with cross-functional teams to ensure smooth delivery of change initiatives. Develop and manage project plans, timelines ...

Finance Transformation Change Manager

Hiring Organisation
Michael Page Technology
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£60,000 - £70,000 per annum
Finance Transformation Change Manager to lead critical change initiatives. This role, requires a strong understanding of finance transformation and the ability to drive process improvements effectively. Client Details Operating in a fast-paced, creative environment, the organisation is investing in systems, data, and processes to drive greater efficiency … part in delivering impactful finance change initiatives at scale. Description Lead finance transformation projects, ensuring alignment with business goals and objectives. Identify and implement process improvements to enhance operational efficiency. Collaborate with cross-functional teams to ensure smooth delivery of change initiatives. Develop and manage project plans, timelines ...

ICT Applications Officer Team Leader

Hiring Organisation
Lancashire Constabulary
Location
Preston, Lancashire, United Kingdom
Employment Type
Permanent
Salary
£32613 - £37020/annum
partners and our third-party suppliers, representing the application team, and organisation, at internal and external meetings. You will enable the continuous development and improvement of ICT Applications and ensure that this is in support of business/process improvement. There will be an occasional requirement to perform ...

ICT Applications Officer Team Leader

Hiring Organisation
17918
Location
Preston, Lancashire, United Kingdom
partners and our third-party suppliers, representing the application team, and organisation, at internal and external meetings. You will enable the continuous development and improvement of ICT Applications and ensure that this is in support of business/process improvement. There will be an occasional requirement to perform ...