NQC is a successful and growing software company specialising in supply chain riskmanagement platforms. We're in the 'Tech for Good' space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. Based in central Manchester, NQC offers a supportive … are searching for a Head of Service Operations to take charge of the automotive teams here at NQC. The successful candidate will be a natural leader in operational service management, who can liaise with various functions of the business. Working cross-functionally with wider teams, such as our client delivery team, product management, and external clients, you will … performance and sharing trends/analysis. To be successful in this role, you will ideally meet these requirements: Proven leadership experience, preferably within IT or SaaS sectors. Proven people-management skills, ideally within a multilingual, multinational business. Previous experience ideally within an operational service-management role. An ability to effectively coach and develop individuals professionally across a variety More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
bet365
and make well balanced decisions under pressure, in a fast paced environment. Ability to manage multiple streams of activity, whilst shifting focus regularly. Organised and skilled in effective time management, people management, coaching, conflict resolution, task allocation, delegation and risk management. Effective communication skills, both written and verbal at all levels. Ability to focus on the importance More ❯
the delivery and maintenance of Wintel and VMware based components and services. The application of design principles and controls to optimise service availability, recoverability, and cost. The maintenance and riskmanagement of existing Wintel technologies and services through product roadmap development and associated change activities. Working with security and information governance functions to develop and maintain the required … security and compliance posture. Contributing towards the management of infrastructure related pipeline requests, associated estimate generation and planning. You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice. About You Experience and Knowledge Experience of managing full-service management lifecycles is essential … Knowledge of IT best practice as stipulated by the IT Infrastructure Library (ITIL) Experience of Service Design and transition aspects of the IT Service Management lifecycle Experience of presenting complex and contentious information to large technical and/or non-technical audiences Thorough understanding of modern IS/IT technologies, issues and techniques relevant to the role and technologies More ❯
to larger schemes as part of a wider team Work closely with clients, consultants, and contractors throughout the project lifecycle Support senior colleagues with cost reporting, value engineering and riskmanagement Progress towards RICS chartership with structured support and mentoring About You 2–4 years’ experience in a PQS or consultancy environment Enrolled on the APC or working More ❯
Together: We operate as a unified team, leveraging diverse specialties to make swift, collaborative decisions and embrace progress over perfection. We Take Our Business Seriously: We prioritise compliance and riskmanagement to ensure the best outcomes for our patients and partners, supported by our innovative portfolio and commitment to sustainability. We Deliver Exceptional Results: We focus on quality More ❯
Job Title: Business Development Manager - Testing Division Company Overview Our client is a leading provider of end-to-end riskmanagement solutions in the UK and Ireland, dedicated to ensuring clients' assets remain legally compliant, operational, and safe. Their success is driven by a skilled team committed to building strong customer relationships click apply for full job details More ❯
Crewe, Cheshire, United Kingdom Hybrid / WFH Options
Chartsign Limited
dedicated professionals, this private company is at the forefront of innovating vehicle software. The ideal candidate will possess a strong background in Engineering , alongside experience in ITIL , change management, and release management. You will play a pivotal role in overseeing change governance and riskmanagement initiatives within a complex technical infrastructure. This position offers the flexibility of More ❯
The CSM will act as a trusted advisor, guiding customers through their journey, working alongside the Customer Success Team providing support, and driving customer satisfaction and retention. Dedicated Portfolio Management Oversee a portfolio of customer accounts, ensuring each customer receives personalised attention and support. Monitor the health of customer accounts, identify risks, and implement strategies to mitigate them. Develop … and identify areas for improvement. Use insights from these reviews to enhance service delivery and customer experience using a collaborative approach within the Conferma internal stakeholder network. Customer Lifecycle Management :Understand and take accountabilities for all the customer lifecycle stages for your portfolio, including awareness, engagement, conversion, retention, and loyalty. Work with internal stakeholders to support strategies to optimise … TMC and Platform Engagement Actively participate in regular calls with key partners including Issuers, TMC's and Platform providers, ensuring any onboarding delays are dealt with quickly and efficiently. RiskManagement Identify potential risks and issues early in the customer lifecycle and support the wider team to develop effective mitigation strategies ensuring successful customer outcomes. Sales Pipeline Awareness More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
LJB & Co
that the as-built electrical systems reflect the design intent. Assist with Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and Integrated Systems Testing (IST) for critical electrical infrastructure. RiskManagement & Programme Support Identify and manage electrical design and delivery risks such as long-lead items (e.g., MV/LV switchgear, transformers), supply chain constraints, or grid delays. More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
LJB & Co
that the as-built electrical systems reflect the design intent. Assist with Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and Integrated Systems Testing (IST) for critical electrical infrastructure. RiskManagement & Programme Support Identify and manage electrical design and delivery risks such as long-lead items (e.g., MV/LV switchgear, transformers), supply chain constraints, or grid delays. More ❯
Employment Type: Contract, Work From Home
Rate: From £450 to £600 per day + Benefits + Hybrid Working
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
continuity plans, assessments and runbooks What you bring: The ideal candidate for this IT Service Continuity Lead role will bring a strong background in IT continuity planning, disaster recovery, riskmanagement, and incident response. Your expertise in designing and testing robust IT service continuity plans that align with business priorities will be essential. You should have a thorough More ❯