tailored to project-specific requirements, timelines and risk profiles. Ensure alignment of all test phases with project and development milestones, including early stakeholder engagement. Facilitate and lead risk identification, analysis, and mitigation planning throughout the testing lifecycle. Integrate test activities seamlessly into the V-Model process, aligning verification and validation with each lifecycle stage. Champion a quality-first culture … and approval of test specifications, scenarios, and cases from business, functional, and non-functional requirements (including performance, usability and security). Support structured test design methods (e.g., boundary value analysis, decision tables, pairwise testing, exploratory charters). Ensure all requirements are fully traceable to test artefacts and verification activities via an up-to-date traceability matrix. Review and approve … test design and coverage analysis to confirm sufficient test depth and breadth. Execution, Performance & Verification: Manage and oversee end-to-end execution activities, including integration, system, acceptance, regression and performance testing. Also, hands-on when required. Validate the representativeness and stability of test environments, including data and configuration alignment with production. Direct the application of verification methods such as More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
Universities Superannuation Scheme (Ltd)
a great opportunity to play a critical role in ensuring the stability, performance, and continuous improvement of core business applications. You will lead the technical support, configuration, maintenance, and analysis of enterprise systems, ensuring they meet evolving business needs while maintaining compliance, security, and operational continuity. This role acts as a technical liaison between the IT department, business stakeholders … and deliver management information (MI) and analytics from systems to support operational and regulatory reporting needs. Support vendor management activities, including performance reviews, contract adherence, and issue resolution Facilitate rootcauseanalysis and recommend corrective and preventive actions for recurring issues and performance bottlenecks. Collaborate with cross-functional teams to identify improvement opportunities and implement best practices … regardless of whether you meet all the requirements outlined in this profile. To be successful in the role you will have: Proven experience in technical application support, configuration, and analysis within a regulated or enterprise environment. Demonstrated ability to diagnose and resolve complex technical issues, including performance degradation and integration failures. Experience working with 3rd party support partners and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Vanguard Group
of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, rootcauseanalysis, and post-mortem reviews to prevent future incidents. Work closely with business and technology teams to understand their needs and ensure alignment with reliability and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
The Vanguard Group
of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, rootcauseanalysis, and post-mortem reviews to prevent future incidents. Work closely with business and technology teams to understand their needs and ensure alignment with reliability and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
guidelines Ensure network compliance with security protocols, data protection regulations, and industry standards Conduct network capacity planning, performance tuning, and risk assessments Lead or participate in incident response and rootcauseanalysis for critical network issues Guide and mentor network engineers and support staff in best practices Engage with vendors to evaluate and procure technology solutions Provide More ❯
appropriate escalation groups Identifies articles that can be published to end users and service desk, to support user self service/and first line resolution of support calls Conduct rootcauseanalysis to identify corrective actions to prevent repeat issues and re-work with support teams, business and partners Build working relationships with site General Managers & key More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
and mitigated. Monitor and report on key risk indicators (KRIs) and risk events related to AI technologies, providing regular updates to senior management and the board of directors. Conduct rootcauseanalysis of AI risk events and develop action plans to address identified issues and prevent recurrence. Ensure compliance with regulatory requirements and industry best practices related More ❯
and mitigated. Monitor and report on key risk indicators (KRIs) and risk events related to AI technologies, providing regular updates to senior management and the board of directors. Conduct rootcauseanalysis of AI risk events and develop action plans to address identified issues and prevent recurrence. Ensure compliance with regulatory requirements and industry best practices related More ❯
Skelmersdale, Lancashire, United Kingdom Hybrid / WFH Options
Victorian Plumbing
monitor releases in CI/CD pipelines for all our software delivery Verify cross-browser and cross-device compatibility, ensuring flawless experiences everywhere Collaborate in code reviews and perform root-causeanalysis of defects and failures Partner with developers on TDD/BDD practices, helping embed quality into the codebase from the start Propose and implement improvements More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Tunstall Healthcare Group
to enhance performance and reliability. Oversee the monitoring and management of network performance, ensuring optimal uptime and identifying areas for improvement. Lead the resolution of complex network issues, including rootcauseanalysis, and provide expertise in mitigating recurring problems. Conduct regular audits of network configurations to maintain consistency and compliance. Collaborate with security teams to implement and More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
PRINCES
of emerging communications technologies and recommend adoption strategies. Provide technical expertise within business continuity and disaster recovery. Provision of Incident Reports in the event of service outages, to include rootcauseanalysis and preventative measures to ensure incident recurrence is minimised. Target audience can be all management grades, up to Chief Executive level. Efficient management of changes More ❯
or testing. · Responding to audit methodology queries from audit staff at all levels (email, telephone or in person). · Other ad-hoc quality related assignments, such as regulatory and rootcauseanalysis support. You'll be someone: · Significant IT and controls-based external audit experience. · As this role will involve training and coaching peers, and will involve More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
N BROWN
automation strategy across websites, backend APIs, platforms, mobile apps, and legacy systems. AI-Enabled Quality: Evaluate and implement cutting-edge AI tools and practices for test generation, fault prediction, rootcauseanalysis, and more. You should be curious, hands-on, and excited by rapid AI advancements. Cross-Platform Influence: Shape quality direction across Java/Spring microservices More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Agoda
coordinate SOX testing and remediation efforts. Testing & Documentation:Oversee or perform walkthroughs, test the operating effectiveness of controls, and ensure accurate, comprehensive documentation. Remediation & Continuous Improvement:Track issues, lead rootcauseanalysis, and follow up on remediation and preventive actions for SOX deficiencies. Awareness & Training:Educate and train IT and business teams on SOX requirements and best More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
International Catalyst Services, LLC
leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine rootcause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to identify process or technological improvements that will reduce … incidents to be resolved at lower support tiers. Conduct postmortem investigations on critical incidents, identify and recommend corrective action items, and create a business facing document detailing the incident, rootcause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review … regarding the progress of individual problems. Be flexible and willing to work longer hours or outside of regular working hours in the event of critical issues that require expedited rootcause analysis. There may be a future requirement to work on a shift basis outside of the normal 9 to 5 schedule, and the role may also transition More ❯
and production environments. Provide a resilient, scalable and secure platform. Support technology projects & sprints. Deliver to the maintenance plan. 3rd line incident and service request resolution. Problem management and rootcause analysis. Provide internal guidance and support to colleagues regarding AWS best practice. What we're looking for from you: Extensive hands-on expertise in AWS, ideally gained More ❯
Deliver expert-level support for complex IT issues, ensuring quick resolution and documentation in the ITSM system. Handle escalated incidents from 1st and 2nd line support, conducting diagnostics and rootcause analysis. Perform Post Incident Reviews to address user concerns and resolve incidents fully. Maintain systems to ensure optimal performance and reliability. Required Skills & Experience: Strong analytical and More ❯
support for complex IT issues, ensuring swift resolution and full documentation in the ITSM Solution. Handle escalated incidents from 1st and 2nd line support, conducting in-depth diagnostics and rootcause analysis. Process Post Incident Reviews to ensure user concerns are addressed and incidents are fully resolved. Oversee system maintenance, ensuring optimal performance and reliability of IT infrastructure. More ❯
support for complex IT issues, ensuring swift resolution and full documentation in the ITSM Solution. Handle escalated incidents from 1st and 2nd line support, conducting in-depth diagnostics and rootcause analysis. Process Post Incident Reviews to ensure user concerns are addressed and incidents are fully resolved. Oversee system maintenance, ensuring optimal performance and reliability of IT infrastructure. More ❯