1 to 25 of 1,928 Root Cause Analysis Jobs in England

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Root Cause and Internal Insights Lead About the role We're looking for an experienced Root Cause Analyst to join our UK Risk Office In this role, you will be responsible for identifying, analysing and addressing the underlying … across the business to suggest long term solutions and investment decisions Create proposals that allow informed choices of both cost and benefit grounded in analysis insight gathering and root cause analysis Investigate high-severity risk events and regulatory issues to identify true root causes not … fixes Partner with business leaders to help them interpret findings and build effective remediation plans - including investment proposals Track and report the impact of root cause insights showing how your work reduces repeat issues and improves control design Help define what great looks like for RCA at Capital More ❯

apply your expertise in engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support Engineer , you will provide engineering expertise to ensure optimal performance and reliability … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving root cause analysis and proposing effective solutions. Key Responsibilities In-Service Support: Prepare support documentation required by projects. Provide technical expertise on legacy … products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead root cause analysis and corrective actions to optimise production yield . Root Cause Analysis & Quality Assurance: Inspect and analyse defective products or More ❯

apply your expertise in engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support Engineer , you will provide engineering expertise to ensure optimal performance and reliability … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving root cause analysis and proposing effective solutions. Key Responsibilities In-Service Support: Prepare support documentation required by projects. Provide technical expertise on legacy … products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead root cause analysis and corrective actions to optimise production yield . Root Cause Analysis & Quality Assurance: Inspect and analyse defective products or More ❯

issues. The role is responsible for leading and supervising all related technical card acceptance enablement activities as part of their assigned country, using a root cause analysis approach, while orchestrating the required support from specialized partnering teams to achieve successful remediation and country acceptance health targets. The … directors and above, masters presentation skills, acting as a consultant across the business. Analytic Thinking: Very familiar with data (able to manipulate it), trend analysis, and root cause analysis. Problem Solving: Can break down complex acceptance technical problems and resolve them while working cross-functionally. Responsibilities: Manages … preferably from a scheme or acquiring background. Extensive experience in managing card acceptance (technical remediation) from an operational perspective. Proficient knowledge of Excel, trend analysis, and root cause analysis are essential. Good knowledge of PowerPoint, proficient in delivering presentations. Natural relationship builder able to proficiently set More ❯

will be responsible for providing advanced network level services related to cases on the Cisco Expert Care account. You will also focus on diagnostics, root cause analysis, and recommendations for preventative measures with the goal to result in a more efficient, reliable customer network. Responsibilities: Escalation support … will be responsible for providing advanced network level services related to cases on the Cisco Expert Care account. You will also focus on diagnostics, root cause analysis, and recommendations for preventative measures with the goal to result in a more efficient, reliable customer network. Responsibilities: Network Problem … troubleshooting for critical network outages and complex network issues Relaying detailed knowledge of customer network, critical sites, and operational procedures to Cisco support team. Root Cause Analysis, at the Network Level A recommendation report that includes root cause, next steps, and recommendations for corrective actions More ❯

driving a customer service transformation that elevates satisfaction and responsiveness. The Technical Services Manager role would suit someone who has experience of implementing structured root cause analysis to resolve recurring issues, fostering cross-functional collaboration, and leveraging data-driven insights to support continuous improvement. Ultimately, the Technical … and growth. You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and r oot cause analysis and issue resolution alongside process improvement and standardisation. We offer a competitive salary, performance related bonus, 25 days holiday, 7.5% pension, medicash … with sales and technical teams to resolve complex or custom order requirements. Investigate recurring issues in order processing, delivery, or customer complaints. Conduct structured root cause analysis and implement corrective actions. Track and report on issue resolution effectiveness. Identify inefficiencies in current workflows and propose process enhancements. More ❯

driving a customer service transformation that elevates satisfaction and responsiveness. The Technical Services Manager role would suit someone who has experience of implementing structured root cause analysis to resolve recurring issues, fostering cross-functional collaboration, and leveraging data-driven insights to support continuous improvement. Ultimately, the Technical … and growth. You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and r oot cause analysis and issue resolution alongside process improvement and standardisation. We offer a competitive salary, performance related bonus, 25 days holiday, 7.5% pension, medicash … with sales and technical teams to resolve complex or custom order requirements. Investigate recurring issues in order processing, delivery, or customer complaints. Conduct structured root cause analysis and implement corrective actions. Track and report on issue resolution effectiveness. Identify inefficiencies in current workflows and propose process enhancements. More ❯

internal or external) and solve technical issues including customer returns and repairs (RMAs). In-Service Support: Drive and manage RMAs Perform troubleshooting and analysis on customer returns Work with technicians to repair failed products Interface with suppliers where necessary to resolve customer issues Provide technical expertise on in … service products Establish support documentation required from development projects Support to Production: Support production with problems encountered when testing products. Drive root cause analysis and corrective actions to support yield improvement. Inspect and troubleshoot defective used products or subparts that have been kept for further analysis. Synchronize … root cause analysis activities with methods or engineering (8D and problem-solving) Provide quality technical feedback to Engineering based on lessons learned from customer support issues. Participate in the Quality Clinic for customer issues and in-service RMAs KPI Responsibility: RMAs (in and out of warranty) Contribute More ❯

is responsible for leading and supervising all related technical acceptance enablement activities as part of the Spanish speaking countries, leveraging a strong trend and root cause analysis approach, while orchestrating the required support from specialised partnering teams to achieve successful remediation and country acceptance health targets. You … and above, masters presentation skills, acting as a consultant across the business Analytic Thinking: Is very familiar with data (able to manipulate it), trend analysis and root cause analysis Problem Solving: can break down complex acceptance technical problems and resolve them working cross functionally Speak Fluent … preferably from a scheme or acquiring background Extensive experience in managing card acceptance (technical remediation) from an operational perspective Proficient knowledge of Excel, Trend Analysis and Root Cause Analysis are essential Good knowledge of Powerpoint, proficient in delivering presentations Natural relationship builder able to proficiently set More ❯

meet you. About the role The Complaints Handler plays a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. They will also liaise with the Financial Ombudsman Service as … resolution process. Regulatory Compliance: Work closely with the claims team to ensure that all complaints are addressed promptly and in compliance with regulatory requirements. Root Cause Analysis: Conduct root cause analysis to identify trends and underlying issues in complaints, and report findings to provide More ❯

to the insurance sector. The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. They will also liaise with the Financial Ombudsman Service as … resolution process. Regulatory Compliance: Work closely with the claims team to ensure that all complaints are addressed promptly and in compliance with regulatory requirements. Root Cause Analysis: Conduct root cause analysis to identify trends and underlying issues in complaints, and report findings to provide More ❯

to the insurance sector. The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting root cause analysis and reporting to provide actionable insights to the business teams. They will also liaise with the Financial Ombudsman Service as … resolution process. Regulatory Compliance: Work closely with the claims team to ensure that all complaints are addressed promptly and in compliance with regulatory requirements. Root Cause Analysis: Conduct root cause analysis to identify trends and underlying issues in complaints, and report findings to provide More ❯

and monitor/respond to security incidents using tools such as Azure Sentinel and other security technologies (XDR, NDR, IDS/IPS, SIEM). Root Cause Analysis and Compliance : Perform root cause analysis for security incidents, implement corrective actions, and ensure compliance with industry … Lake, Azure IoT Hub, and API tooling. Skills and Attributes Strong understanding of cloud security principles and best practices. Excellent problem-solving, analytical, and root cause analysis skills. Effective communication and teamwork abilities. Competitive salary with eligibility for company bonus scheme (annual and quarterly payments). Private More ❯

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Root Cause Analyst About the role We're looking for an experienced Root Cause Analyst to join our UK Risk Office. In this role, you will be responsible for identifying, analysing and addressing the underlying causes of risk … developing insights, recommending solutions and striving for continuous improvement. What you’ll do Investigate high-severity risk events and regulatory issues to identify true root causes not just surface-level symptoms. Work with business areas to understand processes, people, systems and controls contributing to the issue. Produce clear, concise … fixes. Partner with business leaders to help them interpret findings and build effective remediation plans - including investment proposals. Track and report the impact of root cause insights showing how your work reduces repeat issues and improves control design. Help define what great looks like for RCA at Capital More ❯

play a crucial role in ensuring disruptions to business operations within the front office are efficiently identified, documented, and resolved. This role will involve root cause analysis, the implementation of preventative measures, and ensuring optimal outcomes for both clients and internal stakeholders. Key Responsibilities: Respond to and … and resolve incidents, providing regular updates and escalating when necessary. Follow and enforce incident management procedures, ensuring compliance with internal policies and external standards. Root Cause Analysis & Process Improvement: Conduct post-incident reviews to identify root causes, implementing corrective actions to prevent future incidents. Ensure that … funds, investment trusts). Familiarity with risk management tools such as RiskSmart, aCCelerate, Metricstream, or Archer. Problem-Solving & Analytical Skills: Ability to conduct thorough root cause analysis and implement effective risk mitigation strategies. Communication: Strong verbal and written communication skills to convey complex information effectively to stakeholders. More ❯

Customer Experience & Operational Insights Analyse voice of customer data (e.g., tNPS, verbatims) and operational metrics (e.g., handle times, wait times, contact drivers). Conduct root cause analysis to identify drivers of customer dissatisfaction and inefficiencies. Provide prioritised, data-backed recommendations, focusing on high-volume or high-value … partner performance in up-sell and cross-sell during support interactions. Assess site- and agent-level effectiveness in identifying and passing sales leads. Deliver root cause analysis and strategic recommendations to drive improvements. Share findings through clear artefacts to support regional sales growth. AI & Process Automation Identify … to boost insight generation. Partner with teams to ensure adoption and business alignment. Provide documentation and training on AI-enabled workflows. Key Skills Data Analysis & Interpretation: Strong ability to analyse customer and operational data for insights. Problem Solving: Skilled in root cause analysis and issue resolution. More ❯

automating deployment, testing, and delivery processes. Deliver and maintain Disaster Recovery (DR) processes and solutions, including EDW backup, restore, and failover capabilities. Collaborate on root cause analysis (RCA) and permanent resolution of EDW and pipeline-related incidents. Infrastructure & Automation: Implement and manage Infrastructure as Code (IaC) for … monitoring, logging, and alerting frameworks for data pipelines and EDW systems to ensure high availability and reliability. Lead or contribute to incident response, performing root cause analysis (RCA), corrective action, and continuous improvement initiatives. Maintain and enforce SLAs and operational best practices for EDW and reporting platforms. … including automation, configuration management, and continuous delivery. Familiarity with Data Mesh technologies (Denodo, Starburst) is a plus. Strong analytical and troubleshooting skills for performing root cause analysis (RCA) of incidents. Good working knowledge of Power BI or similar BI tools. Strong communication and documentation skills to support More ❯

automating deployment, testing, and delivery processes. Deliver and maintain Disaster Recovery (DR) processes and solutions, including EDW backup, restore, and failover capabilities. Collaborate on root cause analysis (RCA) and permanent resolution of EDW and pipeline-related incidents. Infrastructure & Automation: Implement and manage Infrastructure as Code (IaC) for … monitoring, logging, and alerting frameworks for data pipelines and EDW systems to ensure high availability and reliability. Lead or contribute to incident response, performing root cause analysis (RCA), corrective action, and continuous improvement initiatives. Maintain and enforce SLAs and operational best practices for EDW and reporting platforms. … including automation, configuration management, and continuous delivery. Familiarity with Data Mesh technologies (Denodo, Starburst) is a plus. Strong analytical and troubleshooting skills for performing root cause analysis (RCA) of incidents. Good working knowledge of Power BI or similar BI tools. Strong communication and documentation skills to support More ❯

First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing deep-dive diagnostics, root cause analysis, and implementing long-term solutions. In addition to supporting escalated incidents, you will contribute to system design, strategic projects, and … Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management … server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out detailed troubleshooting and perform root cause analysis Experience managing or contributing to technical projects and service improvements Proficiency in tools such as Active Directory, Group Policy, Office More ❯

First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing deep-dive diagnostics, root cause analysis, and implementing long-term solutions. In addition to supporting escalated incidents, you will contribute to system design, strategic projects, and … continuous service improvement. Key Responsibilities: Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management … server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out detailed troubleshooting and perform root cause analysis Experience managing or contributing to technical projects and service improvements Proficiency in tools such as Active Directory, Group Policy, Office More ❯

disciplines, building strong relationships with service managers, clinical leads, and support teams, ensuring that the client’s perspective is always represented. Your skills in root cause analysis will be key to identifying areas for improvement and implementing effective solutions. Principle duties and responsibilities will include but are … investigations into complaints and concerns, ensuring timely resolution and a client-centred approach. Manage effective stakeholder communication across clinical, operational, and support teams. Use root cause analysis to uncover underlying issues and implement strategic solutions. Collect, analyse, and act upon client feedback to drive improvements in service … re Looking For: Extensive experience in complaint management and investigations, including the ability to manage complex cases and collaborate across disciplines. Proven skills in root cause analysis, with a strong focus on delivering sustainable improvements. Exceptional communication skills, with the ability to manage sensitive situations and advocate More ❯

regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data … analysis, particularly with Microsoft SQL Server. KM46634 Employment Type: Full-time, Permanent Salary: £30-65k depending on experience Start Date: As soon as possible (upon confirmation) Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST) On-call shift work required, including early morning, night, and … Overview】 This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will More ❯

regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data … analysis, particularly with Microsoft SQL Server. Employment Type: Full-time, Permanent Salary: £30-65k depending on experience Start Date: As soon as possible (upon confirmation) Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST) On-call shift work required, including early morning, night, and weekend … Hybrid) This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will More ❯

regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data … analysis, particularly with Microsoft SQL Server. Employment Type: Full-time, Permanent Salary: £30-65k depending on experience Start Date: As soon as possible (upon confirmation) Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST) On-call shift work required, including early morning, night, and weekend … Overview】 This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will More ❯

regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data … analysis, particularly with Microsoft SQL Server. Employment Type: Full-time, Permanent Salary: £30-65k depending on experience Start Date: As soon as possible (upon confirmation) Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST) On-call shift work required, including early morning, night, and weekend … Overview】 This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will More ❯