Root Cause Analysis Jobs in England

1 to 25 of 508 Root Cause Analysis Jobs in England

Technical Support Engineer

Hertford, Hertfordshire, England, United Kingdom
Glenelly Recruitment Solutions
Engineer role requires a deep understanding of our product’s technical ecosystem, and how it integrates into the Windows environment. You will have an ability to perform in-depth root cause analysis, and excellent communication skills to explain solutions to customers. This Technical Support Engineer role would suit someone with a several years of professional experience in … role will have proven experience in a service desk or technical support role, managing service desk operations and handling a range of customer issues. Responsibilities · Resolve Complex Technical Issues · Root Cause Analysis · Knowledge Sharing & Reporting · Cross-Functional Collaboration · Release Management · Escalation Management · Service Desk Ownership · Performance Reporting Skills & Experience Essential · Demonstrated experience in a support desk role … understanding of core networking protocols, such as TCP/IP, DNS, and DHCP, and experience troubleshooting network-related issues. · Strong problem-solving skills, with the ability to conduct detailed root cause analysis and resolve issues efficiently, even under pressure. · Excellent communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

IT Support Engineer - Regulatory Reporting Systems for Financial Institutions

London, United Kingdom
Hybrid / WFH Options
Centre People
the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft … Location: Central London (Hybrid) Position Overview This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will be supporting systems critical to … Respond to system incidents and provide both temporary and permanent solutions • Extract and analyse data using SQL (Microsoft SQL Server) • Analyse incidents using logs and DB traces to identify root causes • Prepare detailed incident reports, including root cause and preventative actions • Communicate with clients and internal stakeholders in both English and Japanese Must Requirements • Experience in IT More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Application Engineer, RBS

London, United Kingdom
Amazon
core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech … of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. Work/Life Balance RBS Tech team puts a high value on work-life harmony. It isn't about how many hours you spend … solutions, propose innovative solutions and guide resolution process • Should be able to effectively communicate with cross-functional teams, stakeholders and clients • Able to handle high impact incidents, perform pattern, root cause analysis and drive to logical closure • Excellent communication skills, possessing the ability to support customers over email, phone or screen-shares • Exhibit strong team oriented interpersonal More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

NPI Engineer

Cambridge, Cambridgeshire, United Kingdom
Sepura plc
and cost effective. Managing prototype builds (ensuring logistics of key parts are in control, build plans are in place, production lines are prepared & any issues are recorded). Supporting root cause analysis of prototype build issues down to mechanical product design or assembly issues and suggesting/implementing corrective actions. Providing on-going support to our production … and cost effective. Managing prototype builds (ensuring logistics of key parts are in control, build plans are in place, production lines are prepared & any issues are recorded). Supporting root cause analysis of prototype build issues down to mechanical product design or assembly issues and suggesting/implementing corrective actions. Providing on-going support to our production … products. Managing end to end NPI process, from project concept though to production ramp. Developing electro-mechanical production processes such as SMT & electro-mechanical assembly. Applying process knowledge to root cause issues found during product assembly and test. Regularly communication to both technical and non-technical personnel using verbal and written styles. Enthusiastic, communicative and inquisitive. Motivated by More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Engineer

Wincanton, Somerset, South West, United Kingdom
Jardox Limited
liaison with contractors. Identify common failure modes and areas for Reliability and Efficiency Improvement within Engineering and Production. Apply Reliability Centred Maintenance approaches such as Predictive Maintenance, Preventative Maintenance, Root Cause Failure Analysis, Condition Based Maintenance, Failure Modes and Effects Analysis. Apply Reliability analysis techniques such as Vibration Analysis, Condition Monitoring, Oil Analysis etc. … and interest in fixing computing equipment as necessary Drive to continuously improve engineering processes Working knowledge and/or Certification in, condition-based monitoring techniques. A strong understanding of root cause analysis and failure analysis Independence and ambition Here at Jardox there is a great family feel, with a brilliant team spirit where everyone is valued More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Technical Application Specialist - Digital Certificates

Leeds, Yorkshire, United Kingdom
Lloyds Banking Group
adopted and consumed by internal users. Coordinate the operation and management of certificate authorities, including succession planning and execution. Recommend and coordinate solution design processes to improve certificate platforms. Root Cause Analysis: Conduct detailed root cause analysis for critical issues using scripts and technical expertise. User Mentorship: Guide users on how they can implement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

SRE/Infrastructure Engineer

Basingstoke, Hampshire, United Kingdom
InfoSum Limited
health, performance, and availability of infrastructure components and applications. Configure alerting mechanisms to notify teams of potential issues and proactively address them before they impact users. Incident Response and Root Cause Analysis: Participate in incident response activities to identify, troubleshoot, and resolve incidents. Communicate incident status and updates to ensure both internal and external customers are fully … informed. Conduct root cause analysis to determine the underlying causes of incidents and implement preventive measures to avoid recurrence. Performance & Cost Optimization: Analyze system performance metrics and identify opportunities for optimization. Tune infrastructure components, optimize configurations, and implement performance enhancements to ensure optimal performance and resource utilization. Security and Compliance: Implement security controls, and respond to security More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sr Process Design Analyst (m f x)

London, United Kingdom
E Fundresearch
our client excellence and regulatory teams to interpret new requirements and how they can be accommodated into their Target Operating Models Leveraging analytics tools & core methods to assist with root cause analysis and identify opportunities for improvement Partnering with our technology engineers & data strategists on defining architecture strategies and controls Collaborating across teams to take designs into … the overall design of our strategy, processes and technology architecture and sharing this knowledge across Investment Operations Proven track record driving and successfully delivering complex, cross-function projects Strong root-cause analysis and creative problem-solving skills, coupled with the self-motivation and leadership to drive projects to completion Ability to consistently produce high quality project documentation … moving targets Demonstrated success collaborating, ability to influence without authority 7+ years experience PREFERRED QUALIFICATIONS Functional Architecture Design Business Process Re-Engineering Experience across a project lifecycle from scoping & analysis to delivery Degree in Operational Strategy Technical knowledge of financial service industry utilities At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Linux Systems Administrator, Team Leader/Manager

London, United Kingdom
N.P.A
networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the company's PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of company procedures such as change management, patch management and security and audit processes. … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (eg GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal Servers, virtualization platforms such More ❯
Employment Type: Permanent
Salary: GBP 85,000 - 110,000 Annual
Posted:

Linux Systems Administrator, Team Leader / Manager

City of London, London, England, United Kingdom
N P Associates
networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the company’s PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of company procedures such as change management, patch management and security and audit processes. … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
Employment Type: Full-Time
Salary: £85,000 - £110,000 per annum
Posted:

Lead Systems Administrator - Linux

City of London, London, United Kingdom
Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
Employment Type: Permanent, Work From Home
Posted:

Linux Sys Admin Manager

City of London, London, United Kingdom
Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
Employment Type: Permanent, Work From Home
Posted:

Support Analyst - Financial Consolidation

London, United Kingdom
Anaplan Inc
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the … to meet their specific accounting and financial reporting requirements. Diagnose and troubleshoot technical issues related to the consolidation software, collaborating with internal development teams to ensure timely resolution. Perform root cause analysis for recurring issues and implement preventive measures. Utilise your strong accounting knowledge to assist clients in understanding and implementing consolidation best practices. Stay updated on … to work independently and as part of a team in a fast-paced environment. Familiarity with accounting standards (e.g., IFRS, GAAP) and financial reporting requirements. Preferred Skills Experience with root cause analysis and implementing preventive solutions. Previous involvement in software enhancement or feature validation. Capability to develop and deliver user training and documentation. Bilingual or multilingual abilities More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Incident & Improvement Manager

London, United Kingdom
Hybrid / WFH Options
Homeprotect
scoring, and mitigation strategies. Communicate the status and impact of incidents clearly to all relevant stakeholders, working in collaboration with them to resolve and close down actions. Conduct thorough root cause analysis, host post-incident reviews, and ensure implementation and tracking of post-incident remedial actions for accountable stakeholders. Develop, maintain, and continuously improve the effectiveness of … complex, sometimes high-pressure situations and deliver the right outcomes for our business and customers. Experience with incident management technology and process automation to drive operational improvements. Expertise in root cause analysis, action tracking, and developing reporting to monitor progress and risk mitigation. Excellent stakeholder management and influencing skills, with the ability to maintain focus and accountability More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Quality Assurance Engineer

York, North Yorkshire, Yorkshire, United Kingdom
Owen Daniels
quality management systems and processes in line with AS9100, ISO9001, and other applicable standards. Conduct internal and supplier audits to verify compliance and drive continuous improvement. Support product inspections, root cause analysis, and the implementation of corrective and preventive actions. Liaise with cross-functional teams (engineering, manufacturing, supply chain) to resolve quality issues and promote best practices. … discipline. Experience in a quality engineering or assurance role within aerospace, defence, or a similarly regulated industry. Strong knowledge of AS9100/ISO9001 standards and auditing techniques. Proficient in root cause analysis tools (e.g. 8D, Fishbone, 5 Whys) and continuous improvement methodologies. Excellent communication and stakeholder management skills. Ability to work independently and as part of a More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Support Lead

London, United Kingdom
InvestorFlow, Inc
the technical escalation point for complex or high-priority support issues within the UK. Troubleshoot and resolve client issues across InvestorFlow's Pulse, Portfolio, and Pipe product lines. Conduct root cause analysis and escalate bugs, enhancements, and outages to the appropriate internal teams. Monitor and drive regional support KPIs (e.g., SLA adherence, CSAT, article attachment rate). … experience Salesforce Administrator Certification (required). Proven experience in a client-facing technical support role with demonstrated ability to mentor peers or junior team members. Strong diagnostic, debugging, and root cause analysis skills. Excellent written and verbal communication skills in English. Familiarity with knowledge management and internal training best practices. Ability to prioritize and multitask in a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Operations Team Leader

Bedford, Bedfordshire, United Kingdom
Service Express, Inc
SLAs and driving performance improvements Collaborate across IT, delivery, and support teams to enhance service delivery Manage shift scheduling and ensure balanced workloads and development opportunities Drive incident management, root cause analysis, and preventive actions Support integration of new technologies and processes into operations. What Makes This Opportunity Special: Rotating Shift Schedule (4 days on from 7am … SLAs and driving performance improvements Collaborate across IT, delivery, and support teams to enhance service delivery Manage shift scheduling and ensure balanced workloads and development opportunities Drive incident management, root cause analysis, and preventive actions Support integration of new technologies and processes into operations. What Makes This Opportunity Special: Rotating Shift Schedule (4 days on from 7am More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Centre Technical Manager (HV SAP)

City, London, United Kingdom
Hybrid / WFH Options
RG Setsquare
This is a key appointment and will require the individual to be technically strong with a critical engineering/data centre background. This position will get involved regularly with root cause analysis, fault rectification and act as the appointed Senior Authorised Person, for the operation of both Low and High Voltage equipment . The position will be … a mix of Hybrid working and travelling to sites around the M25 Role Profile: Senior Authorised Person for HV Root cause analysis/review of any technical faults Carrying out scenario and training with engineering staff Liaising with the clients to ensure excellent feedback and customer satisfaction Assisting and Organising with System shutdowns across sites Providing technical More ❯
Employment Type: Permanent
Salary: GBP 85,000 - 90,000 Annual
Posted:

Water Recycling Project Engineer

Tattershall Thorpe, Lincolnshire, United Kingdom
Anglian Water Group Ltd
but one where you can add value across the business and to your career aspirations. Responsibilities: Deliver planned and reactive project needs for Water Recycling Operations Assess solutions, complete root cause analysis with consideration to whole life cost and business risk reduction using the Risk, Opportunity, and Value process. Develop solutions in line with corporate governance processes … of Health & Safety (H&S), and Construction Design & Management (CDM) regulations Good understanding of process safety Experience managing a capital budget Experience of project planning, delivery and site supervision Root cause analysis to optionee suitable solutions Good IT literacy - O365 Experience of Anglian Water IT systems particularly M2i, SAP and Power Bi Experience in capital delivery within More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior QA & Project Delivery Manager

Liverpool, England, United Kingdom
Us3 Consulting
offshore delivery teams, ensuring consistency, quality, and SLA adherence. Create and maintain KPI dashboards and executive-level reports , providing visibility into testing progress, quality metrics, and risk. Conduct incident analysis and root cause investigations , implementing preventative measures for continuous improvement. Provide guidance on test automation strategies , tooling decisions, and integrations into CI/CD pipelines. Contribute to … Experience developing and scaling QA teams, including offshore/vendor management . Excellent skills in stakeholder engagement, communication, and executive-level reporting . Demonstrated ability to lead incident and root cause analysis and implement effective corrective actions. Experience with non-functional testing, automation, and test environment governance . Hands-on familiarity with tools such as JIRA, Azure More ❯
Posted:

Automation Engineer

Swindon, Wiltshire, United Kingdom
Catalent Pharma Solutions
Automation Expertise: Develop and understand automation software on site, particularly BMS, EMS, and PLC. Status Monitoring: Monitor project status, keeping all key stakeholders informed and addressing any issues promptly. Root Cause Analysis: Identify root cause faults and implement improvements for existing plant systems, including refrigeration, steam boilers, vacuum systems, HVAC, and water treatment. Budget Management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Engineer

Liverpool, United Kingdom
Liverpool University Hospitals NHS Foundation Trust
assigned to the Senior Technical Support Engineer by the Technical Support resolver group. These incidents, which are by definition highly complex and require specialist knowledge. This may require prolonged analysis and interpretation of highly complex system files and/or statistical reports, to determine the root cause and provide adequate steps to resolve the problem. May also … times, advise the Desktop management on the scheduling of updates and ensuring these updates are fully tested, agreed and communicated before implementation. Perform a problem analyst role including: a) Analysis and reporting of incident trend data to identify and eliminate the root cause. b) Initiating actions to fix potential interruptions to service identified during proactive and trending analysis … errors or existing problem records. e) Facilitating and coordinating technical meetings f) In the absence of the Desktop Manager, lead the investigation into high impact incidents. g) Manage the root cause analysis between technical teams. h) Initiating actions to fix interruptions to service caused by errors/faults in the IT infrastructure. i) Production of statistics and More ❯
Employment Type: Fixed-Term
Salary: £38682.00 - £46580.00 a year
Posted:

Observability Engineer - Trading Company - £100 - £120k base

London, South East, England, United Kingdom
Computappoint
Infrastructure Observability Engineer to lead the design, implementation, and continuous improvement of our client's enterprise observability platform. This role focuses on delivering comprehensive monitoring, event correlation, and impact analysis, demonstrating AIOps capabilities and tools such as BMC Helix Operations Manager. The ideal candidate will be passionate about improving access to infrastructure performance, automating operational intelligence, and reducing mean … time to resolution (MTTR) through intelligent alerting and root cause analysis. Key Responsibilities Own and evolve the enterprise observability strategy across all infrastructure tracks Design, implement, and support event management and impact analysis workflows using platforms such as BMC Helix Operations Manager Integrate and correlate data from multiple sources (e.g., 20+ monitoring systems) into a unified monitoring … Stack (ELK) Hands-on experience with BMC Helix Operations Manager, TrueSight, or similar enterprise monitoring platforms Solid understanding of AIOps concepts, including event correlation, noise reduction, anomaly detection, and root cause analysis Strong proficiency with scripting (e.g., Python, PowerShell, Bash) for automation and data handling Solid understanding of networking fundamentals Excellent problem-solving skills with the ability More ❯
Employment Type: Full-Time
Salary: £120,000 - £130,000 per annum
Posted:

Technology Business Analyst - Process Optimisation and Digitisation

London, United Kingdom
Aztec
managers and client facing teams to implement and work on requirements for the Group. As an ideal candidate, you have proven experience in a technical field, such as business analysis, software development, process automation and financial services. Purpose: Understand and document business requirements for process automation, support automation delivery, testing and release in Azure DevOps and provision environments in … low-code tools. Key responsibilities: Gathering requirements, gap analysis, root cause analysis and process definition Customer engagement, requirements capture and "as-is" and "to-be" processes Obtain a deep understanding of products and services to translate complex requirements for business and Aztec group alike Work with the Product Managers and Development Team Lead to identify and … undertake areas of analysis needed to deliver upcoming items on the roadmap Working as a bridge between the IT and the business Identifying business objectives and end-to-end processes to recommending technical solutions to improve operations Leading on scoping technical functionality and software development Analysing user stories and how applications should work from a technical standpoint Collaborating with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Business Analyst (Manchester)

Manchester, United Kingdom
Guidant Global
hybrid cloud, and developing and proposing solutions *Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions *Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development *Scope and evaluate requests for BA support within the programme *Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change *Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme *Process design; creation of guardrails documents to support migration and outcome delivery *Conducting various business analyst … the programme requirements and priorities Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: *6+ years' experience working in Business Analysis *Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: *Initiates and facilitates communication with a diverse set of senior More ❯
Employment Type: Contract
Rate: £537 - £685/day
Posted:
Root Cause Analysis
England
10th Percentile
£29,000
25th Percentile
£40,000
Median
£51,500
75th Percentile
£67,500
90th Percentile
£83,750