3 Root Cause Analysis Jobs in Merseyside

Service Desk in accordance with the Incident Management process. These incidents are by definition highly complex and require specialist knowledge. This may require prolonged analysis and interpretation of highly complex system files and/or statistical reports, to determine the root cause and provide adequate steps to … responsibility and end users is effective. Maintain a robust infrastructure and develop in line with the Digital Strategy Perform a problem analyst role including: Analysis and reporting of incident trend data to identify and eliminate the root cause. Initiating actions to fix potential interruptions to service identified during … proactive and trending analysis of the IT infrastructure. Production of statistics and reports to demonstrate where possible repeat incidents are occurring across the organization and manage the issue through to resolution. Diagnosis of faults and determining whether new incidents are related to known errors or existing problem records. Facilitating more »

You will be responsible for training/coaching and ensuring the proper usage of the Management Pillar tools, by actively supporting the use of Root Cause Analysis to resolve issues to drive KPI performance. You would proactively work with the Site management team to use the lean more »

increase efficiency. Clean and tidy work areas so that hygiene and health and safety standards are maintained. Ensure accurate recording of engineering downtime and Root Cause Analysis detail then implement RCA findings to prevent repeat issues. Actively identify areas of improvement, actively assist the implementation of any more »