2 of 2 Service Desk Engineer Jobs in the North West

summary To provide 1st/2nd line support as part of the Service Desk function. This role is highly visible, and requires a combination of technical skills, customer care, and business awareness - the Service desk being the single point of contact for all customer communications. … post holder will be required to respond to service desk phone calls, monitor other routes to the service desk, record incidents following clearly defined procedures, and resolve the majority of incidents at first point of contact. The role encompasses reactive and pro-active elements of Incident ...

Service Desk Engineer - Crewe 3 month contract, likely to extend £350 - £375 p/d, outside IR35 IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. You'll be based from their … Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working on a Service Desk/management and prioritization of ticket queues. Working hours are 08:00 - 17:00 and you will be required onsite full time ...