1 to 25 of 66 User Stories Jobs in the North West

Job summary In this role you will lead the user research community in the HRA's journey to develop its digital services. The Digital Directorate is modernising and transforming the business, ensuring the user is at the heart of everything; including the delivery of business solutions using agile methods in a continuous delivery environment. You will … you will transform this to ensure it is understandable for others to work with. Engaging with stakeholders, you will facilitate collaborative approaches to prioritise requirements and deliver key user insights to constantly improve the design of services; demonstrating a proactive approach to alignment with Government service standards, so that optimum outputs and solutions are delivered to meet user … a lead or as part of a UCD/user research team Desirable Working within multidisciplinary agile teams, and experience of creating epics and user stories Analytical and Judgemental Skills Essential Able to have an overall perspective on business issues and activities, understand their wider implications and long-term impact Working across multiple services and More ❯

business. Create process models, diagrams and flowcharts to represent current and future state processes. Requirements gathering: Collaborating with stakeholders to analyse and document business requirements and user stories to ensure alignment with business objectives and strategic goals. Ensure we have captured the desired business outcome and the key performance indicators that tell us what good looks like. … Convert business needs and requirements into detailed user stories, ensuring they are well-defined, prioritised, and include acceptance criteria. Collaborate with Product Owners to maintain a well-groomed product backlog. Coordination and communication between business users, members from their own team and enabling teams throughout the development process. Data analysis: Analyse data using Lean Six Sigma methodologies … improvement of Agile processes and methodologies within the team or organisation. Actively participate in PI Planning sessions, helping to define features, clarify requirements and ensure that user stories are properly estimated and aligned with the program’s objectives. Training Why choose our Business Analyst Level 4 apprenticeship? Our Business Analyst Level 4 apprenticeship develops learners to investigate More ❯

business. Create process models, diagrams and flowcharts to represent current and future state processes. Requirements gathering : Collaborating with stakeholders to analyse and document business requirements and user stories to ensure alignment with business objectives and strategic goals. Ensure we have captured the desired business outcome and the key performance indicators that we tell us what good looks … like. Convert business needs and requirements into detailed user stories, ensuring they are well-defined, prioritized, and include acceptance criteria. Collaborate with Product Owners to maintain a well-groomed product backlog. Coordination and communication between business users, members from own team and enabling teams throughout the development process. Data analysis: Analyse data using Lean Six Sigma methodologies … improvement of Agile processes and methodologies within the team or organization. Actively participate in PI Planning sessions, helping to define features, clarify requirements and ensure that user stories are properly estimated and aligned with the program’s objectives. Desirable skills: Experience in business analysis, process improvement, or a related role. Proven record in using process improvement methodologies More ❯

manage requirements for projects, products and services (based on user needs) working closely with the Product Owner/Manager and development teams to create user stories ready for development. Identify and analyse problems and issues that may affect the successful delivery and continuous improvement of DVSA digital services. Demonstrate leadership by providing guidance to staff … and products. Experienced in taking responsibility for investigative work to determine business requirements and specify effective business processes. Experienced in identifying user needs, producing user stories and proposing design approaches or services. Experience of developing and mentoring business analysts. Experienced in solving complex problems and concepts by gathering and analysing information. Proven experience of coordinating More ❯

and Operations. They are embedded within the team, and it is their responsibility to create and prioritise requirements and ensure that the best product is developed to meet user needs. As an Associate Product Manager, you'll help define, explain, and iterate a product vision that is compelling to your users, team and stakeholders. You'll plan the … the right product and aligns with the product roadmap and wider priorities, making decisions based on evidence Work collaboratively with team members and users to create user stories, including acceptance criteria and validate prior to signing off Set measurable goals for your portfolio and report against these to demonstrate progress against stated benefits Represent the service to … is a decision maker within the team, often working with a range of colleagues to make collaborative decisions but with clear responsibilities for planning, decisions on user stories content and completion, acceptance criteria and prioritisation of the backlog. Essential criteria You will be assessed on the below Seven essential criteria, which have been selected from the Job More ❯

growth for the business. Key areas of responsibility: Product Management Owning and defining the product vision and strategy for the segment, ensuring that this resonates with users, meets user needs and aligns to the company objectives and priorities. Creating the strategic product roadmap and communicating it across the business. Discovery: Evaluating opportunities and determining what … gets built and delivered to customers through the Gateway process. Leading on voice of customer Providing R&D/Dev teams with curated, specific and clear user stories and acceptance criteria. Collaborating with development to translate into product features, updates or as part of NPD through a structured ideation process. Delivery: Managing customer feedback backlog and user stories Prioritising based on a deep understanding of acceptance and perceived value from the customer Go To Market plans Sales enablement tools Value proposition and positioning Customer/KOL collaborations to validate and beta test new updates/features Strategic input into business development and key customer accounts to support business pillar leads Pricing models with cross More ❯

strong relationships with stakeholders, including policy, marketing, communications and legal, influencing and collaborating with them to improve the structure and quality of the content Create, improve and manage user centred … content that meets user needs Use data analytics, user research and usability testing to identify user needs. Map journeys and user stories to inform content strategy and design decisions to assure quality Develop a content strategy for the programme you're working on ensuring it connects with the content strategy of … them Advocate the role of content designers and the value content design can bring, and embed content design practices into ways of working Skills & Experience: Creating high quality, user-centred content Using data and feedback to inform design decisions and improving content Building strong stakeholder relationships Creating content strategies that are user focussed Leading others through More ❯

Responsibilities Requirements Management: Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the three UK business units. Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. Portfolio & Road-map Planning: Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives … function in close partnership with the UK IT Manager. Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. Stakeholder Engagement & Communication: Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional More ❯

Service Designer - Consultant (SC cleared)Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … RoleAs a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.The Responsibilities* Maximise the value from the inception to real life application of Service Design. … balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service … balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to More ❯

User Experience Developer - UX Consultant (SC cleared)Akkodis are currently working in partnership with a leading service provider to recruit an experienced User Experience Developer to work with multiple clients in a consultancy capacity. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and … a UX Developer you will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation … and advocating for inclusive design principles in your deliverables.The Responsibilities* Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. * Design accessible and impactful products and services for public and private sector clients. * Employ a More ❯

User Experience Developer - UX Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced User Experience Developer to work with multiple clients in a consultancy capacity. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and … a UX Developer you will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and … advocating for inclusive design principles in your deliverables. The Responsibilities * Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. * Design accessible and impactful products and services for public and private sector clients. * Employ a More ❯

can realise our mission of 'making the UK a safer place to be'. About the role and team Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most … non-functional. Ensuring that customer requirements and priorities are accurately documented. Organising and prioritising requirements using techniques such as - but not limited to - product roadmaps, epics, user stories and backlogs. Generating and defining options. Engaging with relevant stakeholders and specialists. Evaluating options for financial, technical and business feasibility. Developing a business change implementation plan to identify required More ❯

that empowers engineers and technicians globally. You'll play a key role in adding innovative features at the forefront of technology. With a focus on enhancing functionality, improving user experience, and solving real-world challenges, your contributions will directly impact professionals around the world, making their work more efficient and effective. You will be at the forefront of … and manage expectations Acting as the primary point of contact for product-related discussions and decisions Curating, prioritising, and managing the product backlog, ensuring clarity of user stories and acceptance criteria Continuously evaluating and adjusting priorities based on stakeholder input, market shifts, and strategic goals Working closely with development teams and the wider business to translate business … needs into actionable features and deliverables Facilitating effective communication across teams to drive alignment and clarity Leveraging analytics, user feedback, and market research to inform product decisions Monitoring product performance and iterating to improve user experience and achieve business objectives Proactively identifying potential risks, barriers, and dependencies, ensuring that challenges are addressed swiftly to maintain project More ❯

Senior Digital Business Analyst Knutsford, Cheshire Permanent £50,000+ DOE Are you a seasoned digital professional with a passion for optimising systems, shaping user journeys, and leading digital change? A highly respected client is seeking a Senior Digital Business Analyst to drive the evolution of their digital platforms, tools, and processes. In this role, you'll be a … phases of digital transformation projects Act as a strategic partner to internal stakeholders, helping shape digital capability and roadmap development Define and document business requirements, processes, user stories, and functional specs Identify and drive continuous improvements in digital tools, workflows, and eCommerce experiences Bridge the gap between technical and non-technical teams, ensuring clarity and alignment across … Trello, or equivalentStrong working knowledge of Microsoft Office and web-based tools Nice to Have: Experience working in retail, eCommerce, or consumer-led sectors Familiarity with web analytics, user testing, and performance reporting Knowledge of UX principles and CMS design best practices Exposure to digital content and marketing processes Relevant certifications (BA, Agile, PRINCE2, Product Owner etc.) What More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution … balance competing views as part of the design process Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check) Clearance - active clearance or eligibility for such More ❯

implementation approach. Facilitate discovery workshops, stakeholder interviews, and alignment sessions to surface requirements, challenge assumptions, and drive shared understanding. Translate strategic goals into detailed functional requirements, user stories, and acceptance criteria to guide delivery. Develop and maintain project plans, timelines, and risk logs, ensuring proactive issue resolution and transparent communication with stakeholders. Support commercial and legal processes More ❯

understanding of data management, data quality, master data management and other data governance principles. Familiarity with project governance tools and artifacts for product delivery (e.g. JIRA, Epic and User Story, Backlog). Practical experience with agile methodologies such as Scrum, Kanban, or SAFe frameworks. Storytelling/presentation skills with the ability to present technical and non-technical concepts More ❯

requirements, clarify needs, and map to Salesforce capabilities. Document current and to-be functionality, recommending improvements aligned with platform features. Assist in translating business requirements into user stories and acceptance criteria. Participate in solution design reviews and provide functional expertise to delivery teams. Platform Support & Continuous Improvement Resolve support tickets and troubleshoot platform issues. Monitor system usage … and ensure data quality, user access control, and compliance. Contribute to the management of platform backlog and release planning. Support user training, testing, and the creation of documentation and user guides. Skills we are looking for Essential Skills & Experience Proven experience delivering complex Salesforce implementations in an enterprise environment. Hands-on experience configuring and More ❯

Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find … requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for … Plan and conduct usability testing to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute More ❯

to provide clarity to the product development team and prioritise the features/enhancements/increments that will achieve the best value for the customer; defining user stories and/or features and functionality. Continuous Improvement . ITIL V4 Service Value System (SVS) cornerstone. Drive continuous improvement and anticipate changes in customer need, adapt and create transitioning … product bugs, prioritising the resolution of these against other work. Keeping up to date with comparable products and experiences to help ensure Jisc's products are providing leading user experiences. Accountable. Be accountable for the delivery of high value products, and for optimising the value of the work of the delivery teams. Quality. Develop detailed and high-quality More ❯

Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find … requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for … Plan and conduct usability testing to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute More ❯

integration detail with other enterprise systems.Your ability to communicate effectively with both technical and non-technical stakeholders will be essential in translating business requirements into technical user stories with supporting data mappings and acceptance criteria. Additionally, you will be responsible for identifying opportunities for continuous improvement and helping ensure Integration and Automation related projects are delivered to … the coordination of work where required. Collaborate with Change Leads and QA Analysts to ensure QA standards are met across performance and volume testing, systems integration testing and user acceptance testing. Manage key risks and issues, establishing risk mitigation or acceptance by accountable stakeholders. Manage the product backlog and prioritisation via backlog refinement sessions, ensuring we deliver and More ❯

delivery, collaborating with Product Managers, UX Designers, Technical Leads, and stakeholders to turn business goals into high-impact features. You’ll lead requirements gathering, write detailed user stories, manage product backlogs, and play a vital role in both project delivery and agile squad environments. From roadmap definition to live issue analysis, you’ll ensure every solution adds More ❯

making.* Collaborate cross-functionally with Commercial, Service, Marketing and Data teams to ensure joined-up planning and delivery.* Ensure clarity of direction through high-quality briefs, user stories, documentation and communication-guiding development with purpose.* Act as the product expert, maintaining a deep understanding of your product's role, performance, and opportunities for growth. What are we … on delivery experience.* Excellent communication and stakeholder management skills-able to influence at all levels.* Comfort working in environments with multiple brands, systems or legacy constraints.* Fluency in user-centred design principles, with a sharp eye for UX and simplicity.* A pragmatic approach to Agile, focused on outcomes rather than rituals.* Awareness of how AI tools (e.g. generative … predictive, assistive) can be applied to enhance user experience or operational efficiency. Here's a taste of the perks we roll out for our extraordinary team members:* 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days More ❯