combining technical, policy, and research expertise. This role is pivotal in exploring the transformative potential of AI in areas such as digital preservation, automated metadata enrichment, intelligent search, and Windows 12. About us We are the national library of the UK and we are here for everyone. Our shelveshold over 170 million items a living collection that gets bigger More ❯
LANCASTER HOUSE, FOUNTAIN COURT, MANSFIELD, England
LINK INTEGRATED SECURITY SOLUTIONS LTD
Learn technical content that aligns to and is relevant to employers and the market. Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification. Get an introduction to Windows, Linux and PowerShell. Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA apprentices secure permanent employment More ❯
maintenance and monitoring Install and troubleshoot a wide range of IT hardware and software including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office 365, Hyper-V, and Active Directory Manage users and permissions across Active Directory and Microsoft 365 Assist with IT projects including new system installs, office moves, and … an IT support role (1st or 2nd line) , preferably in an MSP or fast-paced environment Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with Windows Server , Microsoft 365 , and virtualisation (Hyper-V) Confident communicator with excellent client-facing and problem-solving skills Full UK driving licence and access to a vehicle insured for business More ❯
Burnley, Lancashire, England, United Kingdom Hybrid/Remote Options
AWD online
assistance, maintenance, and project support to clients. As an IT Technician/Helpdesk Support Engineer/Service Desk Analyst you will troubleshoot and resolve issues related to Microsoft 365, Windows Servers, networking, and cybersecurity. You will contribute to digital transformation projects and ensure all IT tickets are handled within service level agreements. The IT Technician/Helpdesk Support Engineer … North West to deliver hands-on technical assistance CANDIDATE REQUIREMENTS ESSENTIAL Proven experience providing IT support within a helpdesk or service desk environment Strong knowledge of Microsoft 365 and Windows systems Understanding of computer networking and troubleshooting Excellent communication and interpersonal skills Ability to work independently and as part of a team Logical, analytical mindset with good problem-solving More ❯
2nd line IT Service Delivery and Support Troubleshoot and resolve issues related to clinical applications, desktop hardware and peripherals. Assist users with Microsoft products, including Office 365, MS Teams, Windows Desktop and Windows Server operating systems. Communicate effectively with service users at all levels, ensuring a positive customer experience. What We're Looking For: To be successful in … IT support quickly. Technical Skills: Significant experience in delivering 1st and 2nd line IT support is a must. Microsoft Proficiency: Strong working knowledge of Microsoft products, including Office 365 Windows Desktop and Windows Server operating systems. Hardware Knowledge: Good working knowledge of desktop hardware and peripherals. Communication Skills: Strong interpersonal skills to delivering customer facing services and engage More ❯
and technically skilled IT Infrastructure Engineer to help us build, secure, and maintain the systems that keep our business running safely and efficiently. · Strong experience in infrastructure engineering across Windows environments · Strong experience in implementing and managing technologies such as Active Directory, Windows Servers, MS-SQL, Citrix, Cisco switching, firewalls, DMZ, and cloud platforms like AWS · Solid understanding More ❯
position. Some onsite work is required, so a full UK driving licence and your own vehicle are essential. Key Skills Required: 1.5 years+ Service Desk experience (MSP experience desirable) Windows OS (essential) and/or macOS (desirable) Experience with cloud technologies i.e. Microsoft 365 Active Directory Basic understanding of networking Strong communication and customer-facing skills Full UK driving … Interested? Don't worry if your current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Key words: Windows Server, Microsoft, MSP, Cheadle, Stockport, Cheshire, Manchester, Wythenshawe, Wilmslow, Office 365, Azure, Networking, VMWare, 1st line, IT Support, Circle Recruitment is acting as an Employment Agency in relation to More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
Management: Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the … implement effective solutions• A practical, problem-solving mindset with a customer-first attitude• Commitment to going above and beyond to deliver outstanding serviceSenior IT Support Technician technical skills• MicrosoftWindows 10/11• Microsoft Server 2022• Active Directory• Hyper-V• Meraki switches• Firewall/security principles• Backup methodologiesTo discuss the Senior IT Support Technician role in more detail please More ❯
Wirral, Merseyside, England, United Kingdom Hybrid/Remote Options
Beam Recruit
remote access, and occasional site visits · Use RMM tools to monitor systems and carry out proactive maintenance · Troubleshoot hardware, software, and network issues · Deploy and support Microsoft technologies including Windows Server, Office 365, Hyper-V, and Active Directory · Manage user accounts, permissions, and security within Microsoft 365 · Support customers with general IT queries and problem-solving · Maintain accurate documentation … infrastructure, installations, cloud, networking, and hands-on engineering. What We’re Looking For · Previous 1st/2nd line support experience, ideally within an MSP · Good knowledge of Microsoft 365, Windows Server, networking fundamentals, and virtualisation · A confident communicator who enjoys helping people · Someone organised, proactive, and eager to keep learning · Full UK driving licence and access to a vehicle More ❯
Key Responsibilities Provide onsite deskside support to sector users, ensuring all incidents and requests are resolved efficiently and in line with SLAs. Troubleshoot hardware, software, and network issues across Windows-based systems. Build, configure, and deploy desktops, laptops, mobile devices, and peripherals. Support user onboarding and offboarding, including Workstation setups and access management. Perform routine maintenance and hardware refresh … compliance, and confidentiality requirements appropriate for government environments. What We're Looking For Proven experience in a deskside/2nd line support or similar technical role. Strong knowledge of Windows OS, Microsoft 365, Active Directory, and typical enterprise applications. Confident in hardware builds, repairs, and imaging. Must be able to commute to Lytham Monday to Friday Excellent communication skills More ❯
experienced IT Support Analyst to join a busy onsite team in Liverpool. You’ll be the go-to person for technical support, troubleshooting, and keeping users productive across a Windows 10 Enterprise environment. Requirement: • Handling support queries via phone, email, and Service Manager • Troubleshooting and resolving IT issues across desktops, laptops, servers and software • Installing, configuring and repairing Windows … offices to deliver hands-on support Skills: • Strong communication skills (phone and written) • Experience in a professional environment • Confident supporting users with varying technical levels • Hands-on experience with Windows 10 Enterprise, Windows Server, AD and O365 • Good understanding of IT security policies • Solid troubleshooting skills and ability to prioritise workload • Knowledge of LAN/WAN, virtualisation, wireless More ❯
Ribbleton, Preston, Lancashire, England, United Kingdom
Cummins Mellor Recruitment
under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. A recent working knowledge will be required of: MicrosoftWindows Server. Active Directory. Office 365. MicrosoftWindows 11/10. iOS. PC/laptop hardware. Multifunction, plotter, laser and label printers. Server/storage hardware. Virtualisation technology. LAN More ❯
Lytham St. Annes, Lancashire, England, United Kingdom
vertex-it-solutions
Provide on-site deskside support to government-sector users, ensuring all incidents and requests are resolved efficiently and in line with SLAs. Troubleshoot hardware, software, and network issues across Windows-based systems. Build, configure, and deploy desktops, laptops, mobile devices, and peripherals. Support user onboarding and offboarding, including workstation setups and access management. Perform routine maintenance and hardware refresh … compliance, and confidentiality requirements appropriate for government environments. What We’re Looking For Proven experience in a deskside/2nd line support or similar technical role. Strong knowledge of Windows OS, Microsoft 365, Active Directory, and typical enterprise applications. Confident in hardware builds, repairs, and imaging. Must be able to commute to Lytham Monday to Friday Excellent communication skills More ❯
Ribbleton, Preston, Lancashire, England, United Kingdom
Cummins Mellor Recruitment
under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. A recent working knowledge will be required of: MicrosoftWindows Server. Active Directory. Office 365. MicrosoftWindows 11/10. iOS. PC/laptop hardware. Multifunction, plotter, laser and label printers. Server/storage hardware. Virtualisation technology. LAN More ❯
day-to-day technical support to staff and students, ensuring minimal downtime and smooth running of all IT systems. You’ll work with a wide range of technologies including Windows Server, desktops, laptops, tablets, printers, and mobile devices. The role also includes contributing to IT infrastructure development, software installations, and documentation of support processes. Key Responsibilities Provide first- and … second-line technical support via the helpdesk, remotely and in person. Diagnose and resolve hardware and software issues across Windows-based environments. Support and maintain IT infrastructure including servers, networks, and peripherals. Install and configure operating systems, software, and devices. Assist in implementing new technologies and processes under the direction of the IT Technical Manager. Maintain accurate records and More ❯
natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role The role will entail troubleshooting hardware and software issues on Windows and Mac-based personal computers and devices, diagnosing and repairing those issues and communicating with our domestic and business customers in order to maintain our excellent customer service standards … and professional who can work as part of a small, dedicated team committed to delivering excellent service in everything that we do. Duties and key responsibilities Diagnosing failure with Windows and Mac personal computerised devices Selling our range of hardware, software, printer ink and accessories Dealing with customers over-the-phone and in person Repairing software and hardware issues … on Mac and Windows operating systems Operating our sales/repair/accounts package to ensure correct system compliance Training The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard Information communications technician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Monday- Friday 9am- 5pm Occasional Saturdays Expected Duration 1 Year More ❯
Marathon House, The Sidings, Whalley, Clitheroe, England
DARNELL IT SOLUTIONS LIMITED
errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats and escalate any alerts. System Administration: Basic troubleshooting of Windows OS and Microsoft 365 products. Assist with Active Directory tasks such as user account setup and password resets. Customer Interaction: Deliver professional and courteous support at all times. Communicate … clearly and effectively, both verbally and in writing. Skills & Qualifications: Proficiency in Windows and Microsoft 365. Knowledge of Microsoft Server and Active Directory. Logical problem-solving approach and ability to work independently or as part of a team. Strong communication skills. Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from More ❯
First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL … practices Knowledge of O365, Windows, SharePoint More ❯
Birchwood Park, Birchwood, Warrington, Cheshire, England, United Kingdom
Synextra
the full Azure suite (see essential skills for key areas of interest). The remaining BAU will cover a multitude of enterprise-level MSP and ISP technologies (Such as Windows Server, Active Directory, M365 etc.) No two days will be the same; different technologies, challenges and opportunities will always be present. Occasional project-based work. Help lead the … to IAC (Terraform, Bicep) would be advantageous. Exposure to Azure's development and data services; Azure DevOps, Azure APIM, Azure Fabric, Azure Databricks, etc. Expert understanding of Active Directory & Windows Server. Strong understanding of core cybersecurity principles including least privilege access, zero-trust networking and defence in depth. Solid understanding of virtual desktop infrastructure and direct experience working with More ❯
Deskside Support Engineer, you will be responsible for: Providing deskside, floor-walking and hands-on technical support for all users. Troubleshooting and resolving hardware, software, and connectivity issues. Supporting Windows devices, laptops, desktops, printers, peripherals and mobile technologies. Managing incident tickets, ensuring timely updates, accurate logging, and resolution within SLAs. Installing, configuring, and maintaining end-user devices, following the … . Proven skills and experience to ensure success in this role include: Previous deskside, desktop, or 2nd line support experience in a corporate or regulated environment. Strong knowledge of Windows OS, Microsoft applications, end-user devices, hardware diagnostics and configuration. Understanding of secure environments or public-sector IT (advantageous). Active SC Clearance desirable; otherwise ability to undergo SC More ❯
Lytham St. Annes, Lancashire, Lytham, United Kingdom
ECS Resource Group Ltd
Deskside Support Engineer, you will be responsible for: Providing deskside, floor-walking and hands-on technical support for all users. Troubleshooting and resolving hardware, software, and connectivity issues. Supporting Windows devices, laptops, desktops, printers, peripherals and mobile technologies. Managing incident tickets, ensuring timely updates, accurate logging, and resolution within SLAs. Installing, configuring, and maintaining end-user devices, following the … . Proven skills and experience to ensure success in this role include: Previous deskside, desktop, or 2nd line support experience in a corporate or regulated environment. Strong knowledge of Windows OS, Microsoft applications, end-user devices, hardware diagnostics and configuration. Understanding of secure environments or public-sector IT (advantageous). Active SC Clearance desirable; otherwise ability to undergo SC More ❯
successful candidate will have experience of supporting desktop and mobile technologies in the work place. You will have excellent problemsolving skills and an in-depth knowledge of computer architecture, windows operating systems, directory services and configuration management. Operating as part of a small team, you must be able to work without supervision and be able to demonstrate very good … with a vocational IT qualification ITIL Foundation Certificate (to be passed within 12 months of appointment) Desirable Microsoft Certified Professional Certificate Knowledge Essential A good knowledge of computer architecture, Windows operating systems and office applications Data Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation Mobile Device Management … Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows operating system and standard office applications Desirable Experience of supporting mobile technologies Working with an ITIL based Service Desk System Administering network and email user accounts Experience of supporting BigHand application Skills & Abilities Essential Good written and verbal communication skills Excellent analytical and More ❯
partnered with a leading tech business who are looking for a AWS Infrastructure Engineer on a contract basis for 6 months to help with a key project, moving legacy Windows/AD infrastructure and consolidating it into one. AWS Infrastructure Engineer - Up to £550 p/d - 6 Months - Manchester/Hybrid - Tech: Windows, AD, AWS (EC2), PowerShell More ❯
implement processes to enhance patch levels, utilising the appropriate tools and ensure any machines not being at the appropriate levels, are addressed Support the creation, deployments and hardening of Windows servers/images, as well as owning deployment technologies Being able to identify, investigate, report and resolve cyber related issues within the infrastructure arena Develop new processes with the … will be beneficial for this role: Implement security measures and operate software to protect systems and information within the infrastructure Full life-cycle implementation and management of Active Directory, Windows Servers, MS-SQL, Citrix, Cisco switching, firewalls, DMZ and cloud such as AWS Working in a highly technical role within a large complex organisation Implementing Application and Patch Management More ❯
hands-on role requiring strong technical skills and excellent customer service. Key Responsibilities Provide first and second-line IT support to users across the business. Troubleshoot issues related to Windows OS, Microsoft applications, and basic networking. Manage user accounts and permissions via Active Directory. Handle support tickets using the company's internal ticketing system. Deliver remote support where required. … Work independently to resolve issues and escalate when necessary. Required Skills & Experience Experience in an IT Support or Helpdesk role. Strong knowledge of Windows Operating Systems and Microsoft Apps. Experience with Active Directory and remote support tools. Familiarity with basic network troubleshooting and fundamentals. Previous use of a ticketing system. Excellent communication and interpersonal skills. Self-motivated and able More ❯