Bristol, BS14, Whitchurch, Bath and North East Somerset, Somerset, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
1stLine IT Support Technician, Hybrid £23,000 plus benefits including, regular salary increases, funded training, up to 31 days holiday (plus BH), a local government pension scheme, a proven career path and lots more Bristol, BS14 Keywords: IT Support, 1stline … organisation whose aim is to provide ‘exceptional education at the heart of the community’. Due to expansion, they are looking for a personable, 1stLine IT Support Technician with a fantastic telephone manner, to join their team on a permanent basis. As a 1st … bank holidays), a local government pension scheme and lots more! 1stLine IT Support Technician – Duties: To provide firstline service desk support to customers, assisting them with hardware and software problems via the phone, email or logged tickets, resolving issues more »
Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
insurance, healthcare and accountancy and more. Core Responsibilities: As 1stlineSupport Engineer you will act as the firstline of service to customers, logging tickets via phone calls, emails and from a chat system. You will be resolving 1stline … You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1stLineSupport and remote troubleshooting experience ideal Excellent written and spoken English. Great communication skills are a must Desirables: MS … Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, Application Engineer, 1stLineSupport Engineer, 1stLineSupport Technician may also be considered for this role. more »
BD18, Saltaire, Bradford, West Yorkshire, United Kingdom
Cogent Staffing
Our Client is looking to expand their team with the addition of a 1stLineSupport Engineer. As a valued member of the team, you will be a stand-out individual, passionate about your work, committed to learning. In return for your proactive work ethic … our client can offer you training and support to progress in your field. This role is perfect for recent graduates & 1stlinesupport techs looking for real progression. So, If you are looking to apply your skill set, with the opportunity to build … on it, apply now! 1stlineSupport Engineer Role : Offer support to customers to solve queries in a professional and efficient manner Logging tickets & managing emails Resolve issues related to services provided Maintaining a log of data Relaying information to relevant internal teams more »
Rochdale, Greater Manchester, United Kingdom Hybrid / WFH Options
NQB Recruitment Solutions
Title: 1stLineSupport Technician Location: Rochdale Type: Full-time Salary: £25,000 - £28,000, dependent on experience Join Us: Solving Big Problems Together We're more than just a tech company; we're a dynamic team committed to solving the big stuff. With our … issues with determination and precision. As we aspire to become the top employer in our field, we're looking for a professional and ambitious 1stLineSupport Technician to join our ranks. The Role: As our 1stLineSupport Technician … and your customer-centric approach, you will help users navigate through their tech challenges, ensuring their satisfaction and continued productivity. Your Responsibilities: Provide first-linesupport to users, addressing queries and issues via phone, email, and chat. Troubleshoot software and hardware problems, guiding users through step more »
Stockport, Greater Manchester, North West, United Kingdom
VCG
VCG Technology Services Limited are looking for a 1stLineSupport Technician with excellent customer service skills to join the team. The 1stLineSupport Technician is responsible for managing incoming queries and help requests from end users through email … phone calls. This role involves taking detailed notes of user-reported problems, determining appropriate steps for resolution, and managing the flow of incoming support requests. The technician will ask probing questions to fully understand the scope of each issue. The 1 st LineSupport … customer service setting. Key Responsibilities The 1stLineSupport Technician role includes: Providing a helpful and polite first level support service through taking calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation more »
FirstLineSupport Engineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after the first … With a rapid expansion we have decided to grow this team quickly and in the long term, permanently. This starts by adding 2 firstlinesupport engineers to our team. What will you be doing? Once you get up to speed with the inhouse service delivery … to extend or go permanent should you prefer that at the end. What do you need? Experience within an IT Support environment 1stLinesupport experience Superb communication and problem solving skills. Windows operating systems (10/11) O365 What would it be more »
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
1stLINE IT SUPPORT INITIAL 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role We have further opportunities for 1stLine IT Support Candidates to be hired on an initial … What you'll need to succeed Candidates will ideally have the following key skills and experience - Training can be provided in some areas listed. 1stLine IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
Support and are looking for an exciting opportunity? Our client is a rapidly growing healthcare organisation and they are seeking an experienced 1stLineSupport Engineer with a passion for customer service. This role offers the chance to be part of a company … that's transforming healthcare through state-of-the-art IT solutions. The Role As 1stLineSupport Engineer, you will be the frontline of IT support, providing first-level assistance to ensure the smooth operation of both the solution and the wider business. … You will be addressing technical issues and contributing to the overall success of their IT team. Responsibilities: Offer frontline support for IT-related queries, ensuring quick and effective resolution. Diagnose and troubleshoot technical problems, aiming for minimal disruption. Maintain high levels of customer service, ensuring client satisfaction. Collaborate more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
Are you an experienced Technical Support Team Lead with a passion for customer service? Our client is a rapidly growing healthcare organisation committed to … improving the patient journey through innovative technology solutions. Their vision is to revolutionise healthcare delivery by leveraging cutting-edge IT Technology and processes. As 1stLineSupport Team Lead, you will play a pivotal role in ensuring exceptional customer service and efficient problem resolution. You … ll lead and manage a team of talented 1stLine IT engineers and resolve technical issues related to the internally developed software. Responsibilities Leadership: Lead, mentor and coach a team of 1stLine engineers and foster a collaborative team environment. Technical Guidance: Utilise your more »
1stLine Network Support Engineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network Support Engineer looking to work with the latest cutting edge security … to work with the latest security products and Cyber projects. This role would suit a Network Support Engineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1stline, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 13735 If you're interested more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Training + Progression
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Elevation Recruitment seek a 1stLineSupport Field Engineer to work for a growing Outsourced IT Support firm in South Yorkshire. As an 1stLine/Field Engineer, your role will consist of providing essential technical support both … days per week, visiting other sites other days. Pool car provided. Required Experience Great telephone and in-person people skills. Previous IT support experience is a must (MSP Preferable) Eager to learn and develop a career in IT Office 365 & Exchange Online SharePoint and Teams Windows OS and more »
looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: 1stLine IT Support Apprentice Pay: £15,000 per annum 18 Month Apprenticeship with a view of a full-time permanent … Hours: Monday - Friday 09:00am - 17:30pm Location - Manchester (Central) Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »
looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: 1stLine IT Support Apprentice Pay: £15,000 per annum 18 Month Apprenticeship with a view of a full-time permanent … Hours: Monday - Friday 09:00am - 17:30pm Location - Manchester (Central) Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform 'Aptem' where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »
Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
and be able to operate in a busy office environment. You will provide our customers with the highest level of customer service, whilst providing 1stline technical support. Role Create a positive first impression and experience for all who contact our organisation. Greeting callers in a pleasant … relationships with our customers, and suppliers always. Be the first point of contact for inbound enquiries from our customer base, carry out firstline checks, and escalating tickets and calls to the relevant service team members; this will include but is not limited to mobile, hosted, connectivity & IT … Week Monday to Friday. Shifts to be confirmed. Expected Duration 18 Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Strong communicator Confident High level of customer service Good telephone manner Qualifications 5 GCSE's including English and Maths GCSE more »
2ND FLOOR, 29 PARLIAMENT STREET, LIVERPOOL, England
SENTIENCE LTD
Our continued success and expansion has driven a requirement for a Helpdesk Support Engineer to join our Helpdesk Support team. Our Helpdesk Support Engineers provide direct network, desktop and server technical support in a fast paced, team oriented, 24x7, worldwide environment. We … re now looking for an eager candidate to join us as an apprentice. Role As a Helpdesk Support Engineer, your responsibility is to analyze and diagnose issues reported by our clients. You will perform an initial review and investigation of these issues. This includes root cause analysis, determining … infrastructure Management of user accounts, installation, maintenance and troubleshooting of hardward and software applications Carrying out daily checks on key systems and services Providing 1st/2nd linesupport within an ITIL Environment - supporting Customers on Windows, Linux and Apple Mac You will be taking more »
FirstLineSupport Engineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after the first … few weeks. 3 Months Initially (extension or permanent likely) Inside of IR35, £120 - £140 p/d, IT Support - Windows OS, o365, Active Dire... more »
Wetherby, West Yorkshire, Yorkshire, United Kingdom
Humnize
Primary Responsibilities You'll be the first point of contact for clients experiencing technical problems, providing excellent customer service and technical support, and handling all calls with empathy, professionalism...and lots of patience! You'll be responsible for resolving issues remotely and escalating them to the appropriate teams when … necessary, keeping records of all interactions and documenting fixes and resolutions. You'll be on the front-line,triaging technical issues and identifying root causes, resolving them where possible, orcollaborating with senior colleaguesif needed. It's fair to say that you'll be busy, but you'll also more »
South Grove House South Grove, Rotherham, South Yorkshire, England
HORBURY SUPPORT SERVICES LIMITED
Assist with providing essential technical support to the Group both onsite and offsite at our site offices around the UK and our Head Office in Rotherham Role Assist with: Responding to incoming support requests via phone, email or ticketing system Diagnosing and resolving technical issues related … Week Monday to Friday 09:00 – 17:00 Expected Duration 18 Months Positions Available 1 Closing Date Sunday, 7th July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical … judgemental Patience Qualifications 4 subjects including English and Maths GCSE or equivalent, grade C/4 and above (Essential) About the Employer HORBURY SUPPORT SERVICES LIMITED Horbury was originally formed in 1992 and initially specialised in drylining and fire protection business. Through acquisition and organic growth, we have more »
UNIT X, BEE MILL, PRESTON ROAD, RIBCHESTER, England
1ST TECHNOLOGIES LTD
You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Assemble computer systems, including desktops, workstations, and servers, based on provided configurations and specifications. Role Responsibilities: Assemble computer systems … Essential) English GCSE or equivalent, grade 3+ (D or above) (Essential) Maths GCSE or equivalent, grade 3+ (D or above) (Essential) About the Employer 1ST TECHNOLOGIES LTD At 1st Technologies, we take pride in being a market-leading IT refurbishing company, dedicated to providing high-quality, cost-effective more »