range is provided by NRG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We are looking for an experienced 3rdLine IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background … VMware/Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing and ambitious IT Consultancy. As a 3rdLineEngineer, you will handle complex technical escalations, assist in the design and implementation of IT infrastructure projects, and provide expert-level troubleshooting across a … range of technologies. Key Responsibilities: Provide 3rdline technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft 365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. Manage and troubleshoot virtualisation platforms such as VMware and More ❯
freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rdline IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building … maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rdline support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a passion for IT and More ❯
re seeking an environment where your technical expertise is genuinely valued and your ideas influence how things get done, you’ll feel at home from day one. As the 3rdLine Support Engineer, you’ll become the calming voice and trusted advisor the team relies on. Your focus will be resolving challenging tickets, mentoring your … Datto, Kaseya, Autotask Networks: LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting You’ll Thrive Here If: You're already established in a 3rdLine role or a confident 2nd Lineengineer who's eager for the next step. You genuinely enjoy calmly resolving challenging technical issues … trusted escalation point for colleagues, and appreciate a supportive team culture where your ideas make a genuine difference. In particular, you'll succeed if you: Currently provide 2nd or 3rdline support and want more responsibility. Have experience in an MSP or education support role. Naturally become the reliable voice colleagues turn to when issues escalate. Want More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rdLine IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rdLine IT Support … Engineer. The role will suite a 3rdLine IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rdLine IT Support role. Role: Provide 3rdLine IT Support for an end user base of (x400 onsite end … users & approximately 2,500 UK Wide) - The role sits within a 3rdLine IT Support team of - x6 3rdLine IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rdLine Remote Desktop Support - with some onsite IT Support for x400 onsite end users. More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Omega Resource Group
Job Role: 3rdLine Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile – 3rdLine Support Engineer Our client is a leading figurehead in the UK food sector … with an unparalleled pedigree dating back to the early 18th century. Job Role – 3rdLine Support Engineer Our client is seeking a highly experienced 3rdLine Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rdline support, focusing on incident and … service request management, delivering exceptional service to our business. Duties – 3rdLine Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to More ❯
Job Role: 3rdLine Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile 3rdLine Support Engineer Our client is a leading figurehead in the UK food sector … with an unparalleled pedigree dating back to the early 18th century. Job Role 3rdLine Support Engineer Our client is seeking a highly experienced 3rdLine Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rdline support, focusing on incident and … service request management, delivering exceptional service to our business. Duties 3rdLine Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone and on More ❯
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone and on More ❯
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … cyber security. Its a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on More ❯
We currently have an exciting opportunity for a Technical Support Engineer - 3rdLine to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. You’ll be responsible for providing exceptional, escalated support for a variety of products, services and … change and improved ways of working. What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rdline level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage with users … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rdline team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold’ standard within More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Cl Sh
us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards. We currently have an exciting opportunity for a Technical Support Engineer - 3rdLine to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. … you’ll be doing and apply! What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rdline level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage with users … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rdline team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold’ standard within More ❯
days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. As a ThirdLineEngineer , you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed by First or Second Line … escalated incidents, you will contribute to system design, strategic projects, and continuous service improvement. Key Responsibilities: Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management … and security enhancements Identify opportunities to improve system reliability, performance, and scalability Document technical processes, known issues, and architectural decisions in the knowledge base Proven experience in a ThirdLine or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out More ❯
Job Description As a ThirdLineEngineer , you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed by First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing … to system design, strategic projects, and continuous service improvement. Key Responsibilities: Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management … security enhancements Identify opportunities to improve system reliability, performance, and scalability Document technical processes, known issues, and architectural decisions in the knowledge base Essential: Proven experience in a ThirdLine or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLine Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rdline support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting … troubleshoot issues and implement solutions Able to travel to customer sites Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rdLine Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Cybit
Job Title: 3rdLine Service Desk Engineer Location: Based from our Newcastle office at Cobalt Business Park. Hybrid working. Salary: Up to circa £40,000 depending on skills & experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data … for you. Together, we will create a safer, more resilient future for everyone. What You'll Do Working within the Support team, the Service Desk Engineer provides 3rdline technical support and maintenance to all supported IT business users, systems, hardware, and applications. Whilst providing expert technical support, the Service Desk Engineer will … grow together within a safe and respectful environment. We provide equal opportunities to all and are a proud member of the Disability Confident scheme. You may have experience as: 3rdLineEngineer, Senior IT Engineer, 3rdLine Support, Advanced Service Desk Engineer. More ❯
Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rdline support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the More ❯
Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rdline support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the More ❯
Job Advert: 3rdLine Support Operator Location: Greater Manchester Salary: £38,000-£40,000 per annum + benefits inc an 18% contributory pension Type: Full-Time Are you an experienced IT professional ready to take your career to the next level? Futures are supporting a key Public Sector client in Manchester as they seek to appoint a … highly skilled 3rdLine Support Operator to join their dedicated team. You’ll be a key figure in resolving advanced IT issues, managing critical infrastructure, and maintaining the security and performance of the systems that support public safety across Greater Manchester. About the Role As a 3rdLine Support Operator, you’ll provide expert … guides, and contribute to our knowledge management system. Support risk and continuity processes including disaster recovery planning and business continuity testing. Contribute to IT budgeting and represent third-line operations in projects and planning meetings. Ensure secure handling of data in line with GDPR, internal policies, and national policing standards. What We’re Looking For Essential More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum 18% contributory pension and great b
Manchester, England, United Kingdom Hybrid / WFH Options
Lorien
3rdLine Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rdLine Support Engineer to help them grow the team More ❯
Burnley, England, United Kingdom Hybrid / WFH Options
Lorien
3rdLine Support Engineer - Manchester City Centre - GBP45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rdLine Support Engineer to help them grow the team More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Michael Page (UK)
to ensure IT needs are met. Proactively stay updated with latest industry trends and advancements. Ensure compliance with all IT policies and procedures. The Successful Applicant A successful Senior 3rdline Support Engineer should have: A degree in Computer Science or related field. Proficiency in system troubleshooting and tech support. Solid understanding of software and … Plan. Cycle to work scheme. Electric Vehicle Salary. This is a great opportunity to work in a supportive and professional environment in Leeds, where your skills as a Senior 3rdline Support Engineer will be highly valued. We encourage all eligible candidates to apply. This role requires 4 days on site with 1 day working More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Softcat plc
asupportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our Network and Security team Consisting entirely of 3 rd line engineers, the Network support team are committed to providing excellent customer service and aim to be a gold standard in technical resolution Success. The Softcat Way. Softcat is a … potential to transition to a 4-day shift pattern at the end of the contract period, rotating between dayshifts and nightshifts, with each shift consisting of 12 hours. As 3rdLine Network and Security Engineer, you'll beresponsible for: Troubleshooting and resolve technical issues for our customers, both managed and support Designing and implement config … changes requested by managed customers Managing ticket updates to all customers, 3rd parties and Vendors through to resolution Providing training and knowledge sharing via documentation and team whiteboard sessions Authoring customer network health checks, including config best practice recommendations, capacity management and lifecycle recommendations We'd love you to have Clear and effective communication skills, both written and verbal. More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Softcat plc
asupportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our Network and Security team Consisting entirely of 3 rd line engineers, the Network support team are committed to providing excellent customer service and aim to be a gold standard in technical resolution Success. The Softcat Way. Softcat is a … potential to transition to a 4-day shift pattern at the end of the contract period, rotating between dayshifts and nightshifts, with each shift consisting of 12 hours. As 3rdLine Network and Security Engineer, you'll beresponsible for: Troubleshooting and resolve technical issues for our customers, both managed and support Designing and implement config … changes requested by managed customers Managing ticket updates to all customers, 3rd parties and Vendors through to resolution Providing training and knowledge sharing via documentation and team whiteboard sessions Authoring customer network health checks, including config best practice recommendations, capacity management and lifecycle recommendations We'd love you to have Clear and effective communication skills, both written and verbal. More ❯
Join to apply for the 3rdLineEngineer role at The Stephenworks 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. 3rdLineEngineer (MSP) Location: Preston Salary: £40 - 45k plus benefits The Opportunity for you Are you currently … working as a 3rdlineengineer at an MSP and looking for a new challenge? This role offers the chance to work with a wide client base, including superyachts, and to travel to locations such as the South of France and Spain for audits, installations, and upgrades. Based in Preston, you will be part of … a team lead position. Experience with Microsoft 365, Azure, SCCM, and networking is essential. A driving license is required for site visits. If you have hands-on experience at 3rdline level and a proactive attitude, this could be the perfect opportunity for you. Next steps include contacting Joe White at CRG TEC for more information, messaging More ❯