2 of 2 Autotask Jobs in the North of England

DHCP, VLANs, VPNs Firewall troubleshooting and traffic analysis Security MFA, Conditional Access, Endpoint Protection Basic security incident containment Tools RMM and PSA tools (Autotask, ConnectWise, or similar) Monitoring and alerting systems Essential Soft Skills We are looking for professionals able to: Remain calm under pressure Take ownership and leadership ...

contact for the customer Working closely with 2nd/3rd line teams when needed Maintaining documentation (IT Glue) and ticket updates (Autotask) Monitoring systems via Datto RMM What We’re Looking For ✅ 3+ years’ IT support experience (MSP experience ideal) ✅ Strong knowledge of: Windows OS (desktop & server) Active Directory … Ability to prioritise, multitask, and stay calm under pressure ✅ A proactive mindset with a passion for learning and development Nice to Have Experience with Autotask, Datto, IT Glue Virtualisation (Hyper-V), RDS, DFS Firewalls & networking troubleshooting Industry certifications (Microsoft, CompTIA, CCNA etc.) Why Join Novem? Be the face ...