3 of 3 Chat Support Jobs in the North of England

Technical Support Agent (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday - Friday with shift times falling between 8am - 7pm. We also welcome applications from candidates wishing to work part- time, 25 hours per week, Monday - Friday 9:30am - 2:30pm Salary: Competitive Are you passionate … about clean energy and enjoy solving technical problems? We're looking for a Technical Support Agent to join our Technical Service Desk team, helping to power the energy transition by providing 1st line support to our product installers and end-users. About Us GivEnergy are a globally established, leading energy storage manufacturer of electronic equipment designed to manage … allow our users to store their renewable/cheap-rate energy, ease pressure on the grid and save some serious money! What You'll Be Doing As a Technical Support Agent, you'll be the first point of contact for customers or installer electricians who need assistance with our products. You'll provide remote technical support via phone More ❯

exceed daily, weekly, and monthly KPIs , including opportunity generation quotas Create compelling messaging for outreach via scripts, emails, and coordinated campaigns Understand and communicate the clients cybersecurity value proposition Support marketing and sales enablement activities, including chatbot support , campaign execution, and event staffing This is a unique opportunity to join a global leader in OT/IoT cybersecurity More ❯

Customer Technical Support Scientist Salary: £40,000 per year Full time Office based - Sand Hutton with travel Do you have experience of working within the Water, Environmental or scientific instrumentation industries? Do you have a background in customer and client support? Are you ready for a fresh challenge in a new and exciting role? If so then we … and commercialised cutting-edge technology, focused on monitoring of contaminated water and decontamination of wastewater, making recycling of water more efficient. We are now looking for an experienced technical support scientist professional to join us in this exciting journey of growth. The Role In this new role you will be responsible for providing expert advice to all of our … customers on the telephone, email and live chat. You will also support your colleagues by providing scientific advice as required. You will work to provide an excellent service at all times ensuring our customers have the best experience, troubleshooting and resolving issues related to software, hardware and equipment. You will be responsible for installing equipment and performing instrument demos More ❯