York, Yorkshire, United Kingdom Hybrid / WFH Options
WRK DIGITAL LTD
other integration platforms to meet evolving business needs. Provide technical leadership and mentoring to the Development and Test team, promoting best practices, upskilling colleagues, and fostering a culture of continuousimprovement and learning. Work closely with Project teams and Continual Delivery initiatives to deliver high-quality, fit-for-purpose IT solutions, ensuring development activities align with project … strategy. Drive innovation through research, prototyping, tool evaluations and the adoption of emerging technologies , including low-code/no-code platforms, AI/ML, and event-driven architectures. Champion continuousimprovement in development methodologies, tools, and processes, contributing to the definition and governance of internal standards and best practices. Lead improvements to drive efficiencies via reduced lifecycle More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Development Define and champion infrastructure standards, frameworks, and best practices across the team. Lead the development and enforcement of consistent design, documentation, and operational procedures. Foster a culture of continuousimprovement, knowledge sharing, and technical excellence. Technical Oversight Oversee the design, implementation, and lifecycle management of infrastructure platforms in collaboration with our other technical teams Ensure infrastructure … platforms, security, and automation tools. Stakeholder Engagement : Strong communicator who can influence at all levels and translate technical concepts into business value. Customer-Focused & Resilient : Committed to service excellence, continuousimprovement, and maintaining performance under pressure . Experience 5+ years in IT infrastructure, with at least 23 years in a leadership or strategic role. Proven experience in More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Development Define and champion infrastructure standards, frameworks, and best practices across the team. Lead the development and enforcement of consistent design, documentation, and operational procedures. Foster a culture of continuousimprovement, knowledge sharing, and technical excellence. Technical Oversight Oversee the design, implementation, and lifecycle management of infrastructure platforms in collaboration with our other technical teams Ensure infrastructure … platforms, security, and automation tools. Stakeholder Engagement : Strong communicator who can influence at all levels and translate technical concepts into business value. Customer-Focused & Resilient : Committed to service excellence, continuousimprovement, and maintaining performance under pressure . Experience 5+ years in IT infrastructure, with at least 23 years in a leadership or strategic role. Proven experience in More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
WRK DIGITAL LTD
quality of IT solutions through advanced test analysis, preparation & execution of tests, and the reporting of results. This role leads software testing for projects and Continual Delivery initiatives, driving continuousimprovement of testing practices. You will work on complex initiatives, from small defects to multi-system integrations, focusing on automation and strategic planning, while liaising with business … and execute testing for small business changes, perform complex test analysis, contribute to automated regression test suites, and author and review manual test scripts while providing status updates. Lead continuousimprovement in testing methodologies, ensure compliance with relevant processes and policies, assist in improving automated testing tools and education, staying updated with industry trends. Investigate, verify, report More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
TalkTalk
contractor/outsourced resources, legal & best practice considerations and future growth. Culture specialist Embedding performance metrics and frameworks that assess and enhance individual and organisational performance and promote a continuousimprovement culture. Building a positive climate where concerns are addressed and conflicts are resolved in a timely and appropriate manner, in line with our policies, procedures, shared … behaviours and values, utilising your proven depth of ER and IR experience. Driving engagement strategies that enable positive colleague experience. Data-driven & CI Providing People Team thought leadership, delivering continuous operational excellence, toolset, mindset, and skillset to ensure consistent and timely high-quality support. Monitoring and analysing business performance, providing insights, regular reporting and recommendations to leaders to improve … problem-solving approach with excellent attention to detail and the ability to drive change effectively, handling unexpected challenges and complexity positively. A collaborative, curious mindset with a solutions-focus continuousimprovement outlook. What We Offer Flexible hybrid working – with a minimum of 50% office (Manchester) presence to support teamwork and connection Collaborative office spaces designed for creative More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
TalkTalk
contractor/outsourced resources, legal & best practice considerations and future growth. Culture specialist Embedding performance metrics and frameworks that assess and enhance individual and organisational performance and promote a continuousimprovement culture. Building a positive climate where concerns are addressed and conflicts are resolved in a timely and appropriate manner, in line with our policies, procedures, shared … behaviours and values, utilising your proven depth of ER and IR experience. Driving engagement strategies that enable positive colleague experience. Data-driven & CI Providing People Team thought leadership, delivering continuous operational excellence, toolset, mindset, and skillset to ensure consistent and timely high-quality support. Monitoring and analysing business performance, providing insights, regular reporting and recommendations to leaders to improve … problem-solving approach with excellent attention to detail and the ability to drive change effectively, handling unexpected challenges and complexity positively. A collaborative, curious mindset with a solutions-focus continuousimprovement outlook. What We Offer Flexible hybrid working – with a minimum of 50% office (Manchester) presence to support teamwork and connection Collaborative office spaces designed for creative More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
TalkTalk
contractor/outsourced resources, legal & best practice considerations and future growth. Culture specialist Embedding performance metrics and frameworks that assess and enhance individual and organisational performance and promote a continuousimprovement culture. Building a positive climate where concerns are addressed and conflicts are resolved in a timely and appropriate manner, in line with our policies, procedures, shared … behaviours and values, utilising your proven depth of ER and IR experience. Driving engagement strategies that enable positive colleague experience. Data-driven & CI Providing People Team thought leadership, delivering continuous operational excellence, toolset, mindset, and skillset to ensure consistent and timely high-quality support. Monitoring and analysing business performance, providing insights, regular reporting and recommendations to leaders to improve … problem-solving approach with excellent attention to detail and the ability to drive change effectively, handling unexpected challenges and complexity positively. A collaborative, curious mindset with a solutions-focus continuousimprovement outlook. What We Offer Flexible hybrid working – with a minimum of 50% office (Manchester) presence to support teamwork and connection Collaborative office spaces designed for creative More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
WRK DIGITAL LTD
team of over 40 people in group IT. As IT Solutions Operations Manager you will lead and manage the operation and maintenance of enterprise applications, instilling a culture of continuousimprovement and collaboration within the Application Operations team, resulting in best-in-class processes, attitudes, and utilisation of technology. The role will offer hybrid working based from … root cause analysis to implement preventative measures and drive service improvement; ensuring effective event management with appropriate alerting, monitoring, and planned responses. Positively engaging in execution and continuousimprovement of departmental processes. Taking part in researching opportunities and embracing change through effective horizon scanning and external networking to proactively shape and deliver the Group's More ❯
point of contact for customer feedback and complaints related to product safety and quality. Collaborate with customers and retailers to resolve product safety concerns and ensure satisfaction. Product Development & ContinuousImprovement : Review customer requirements, oversee the implementation of new standards, and drive continuousimprovement in safety, quality, and environmental practices. Required Skills & Qualifications: Strong More ❯
point of contact for customer feedback and complaints related to product safety and quality. Collaborate with customers and retailers to resolve product safety concerns and ensure satisfaction. Product Development & ContinuousImprovement : Review customer requirements, oversee the implementation of new standards, and drive continuousimprovement in safety, quality, and environmental practices. Required Skills & Qualifications: Strong More ❯
Cheadle, Cheshire, North West, United Kingdom Hybrid / WFH Options
Fintelligent Search
a proactive and experienced Customer Service Team Manager to lead our dynamic support team within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuousimprovement through data-driven decision-making. As Customer Service Team Manager , you will use data to optimise workflows and implement best practices to deliver exceptional service across … live chat, email, and other channels. Implement and maintain best practices across all customer service functions. Collaborate with other departments to enhance customer experience and resolve complex issues. Drive continuousimprovement initiatives and staff development. About You Experience with Zendesk or similar software Proven experience in a Customer Service Team Manager or similar leadership role. Strong people More ❯
environment for and assess new technologies and methods to recommend to the Development Service Lead Developer for further investigation. Maintain existing interfaces, sites and systems and contribute to their continuousimprovement regularly reviewing, identifying, communicating, diagnosing and rectifying technical issues. Develop and sustain effective relationships with suppliers and other teams within and outside the NHS, sharing best … advice and guidance. Umbraco Content Management System (CMS) Rhapsody Integration Engine SharePoint Online .Net Framekwork XML, HTML & SOAP JSON React JavaScript C# IIS SQL HL7 v2 & FHIR Values Essential ContinuousImprovement Accountability Respectfulness Enthusiasm Support Responsive to service users Engaging leadership style Strong customer service belief Transparency and honesty Discreet Communication Essential Ability to liaise with customers More ❯
and will be well placed to develop your skills and knowledge. Main duties of the job Provide a clear vision and direction for information and Cyber Security operations, promoting continuousimprovement, innovation, and agility in service delivery, whilst working in consultation and collaboration with colleagues across the Trust to ensure that all information and cyber security policies … are implemented and enforced. Responsible for overseeing a range of technical and process security controls and leading a programme of continuousimprovement in response to changing security threats and risk. Leading and developing a specialist team to provide a progressive service developing innovative, future focused information and Cyber Security capabilities that can address the dynamic nature of More ❯
is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery … internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuousimprovement within Civica's project management team. You'll also support and mentor junior colleagues, role modelling best practice and raising standards across the team. What you … status reports. Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams. Support customers in preparing for testing and training. Drive continuousimprovement and champion governance policies (PPM) within Civica. Experience as a Project Manager delivering software solutions. Local Government sector knowledge/experience is highly desirable. Strong communication More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
lead my clients Service Desk operations in Newcastle. This role is pivotal in ensuring the delivery of high-quality technical support services to internal users and external clients, driving continuousimprovement, and fostering a culture of excellence and accountability. Key Responsibilities: Lead and manage the day-to-day operations of the Service Desk team, ensuring timely and … to senior leadership. Act as an escalation point for complex technical issues and ensure appropriate resolution. Collaborate with infrastructure, application, and security teams to ensure seamless service delivery. Drive continuousimprovement initiatives, including automation, self-service, and knowledge base development. Manage staffing, training, and development of Service Desk personnel. Ensure compliance with internal policies, data protection regulations More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nextech Group Limited
to explain technical issues clearly to non-technical stakeholders? If so, we want to hear from you. The role You will own the day-to-day configuration, support and continuousimprovement of Dynamics 365 Finance & Operations across the business. Working closely with business users, IT and third-party vendors you will translate requirements into functional solutions, lead … technical teams. Produce clear user guides, process documentation and training materials. Act as the primary liaison between technical teams and business stakeholders - explaining technical concepts in plain English. Drive continuousimprovement initiatives to optimise business processes and system usage. Skills & experience (essential) Proven experience working with Dynamics 365 Finance & Operations (application/functional focus). Strong understanding More ❯
and spearhead finance systems transformation across a complex, acquisitive group. This is a hands-on leadership role where youll manage everything from integrations and migrations to system improvements and continuous optimisation . What youll do: Lead and develop a team of 6 supporting 150+ NetSuite & Planful BI users Own and optimise a highly customised NetSuite environment across multiple acquisitions … Oversee onboarding and finance data migrations for new businesses Design and deliver Celigo iPaaS integrations with HR, payroll, payments, procurement and CRM Drive finance systems transformation, automation, and continuousimprovement Act as escalation point for complex support issues and manage 3rd-party relationships What were looking for: 7+ years of NetSuite expertise , including administration, configuration, and SuiteBuilder … mapping tools Experienced leader with the ability to motivate and optimise team performance Qualified accountant (ACA, ACCA, CIMA) or equivalent Strategic thinker, hands-on problem solver, and passionate about continuousimprovement Youll benefit from: 25 days annual leave + your birthday off Private medical insurance (Bupa), including mental health and optical cover Cash plan to support everyday More ❯
bolton, greater manchester, north west england, united kingdom
ClearCourse
and spearhead finance systems transformation across a complex, acquisitive group. This is a hands-on leadership role where youll manage everything from integrations and migrations to system improvements and continuous optimisation . What youll do: Lead and develop a team of 6 supporting 150+ NetSuite & Planful BI users Own and optimise a highly customised NetSuite environment across multiple acquisitions … Oversee onboarding and finance data migrations for new businesses Design and deliver Celigo iPaaS integrations with HR, payroll, payments, procurement and CRM Drive finance systems transformation, automation, and continuousimprovement Act as escalation point for complex support issues and manage 3rd-party relationships What were looking for: 7+ years of NetSuite expertise , including administration, configuration, and SuiteBuilder … mapping tools Experienced leader with the ability to motivate and optimise team performance Qualified accountant (ACA, ACCA, CIMA) or equivalent Strategic thinker, hands-on problem solver, and passionate about continuousimprovement Youll benefit from: 25 days annual leave + your birthday off Private medical insurance (Bupa), including mental health and optical cover Cash plan to support everyday More ❯
warrington, cheshire, north west england, united kingdom
ClearCourse
and spearhead finance systems transformation across a complex, acquisitive group. This is a hands-on leadership role where youll manage everything from integrations and migrations to system improvements and continuous optimisation . What youll do: Lead and develop a team of 6 supporting 150+ NetSuite & Planful BI users Own and optimise a highly customised NetSuite environment across multiple acquisitions … Oversee onboarding and finance data migrations for new businesses Design and deliver Celigo iPaaS integrations with HR, payroll, payments, procurement and CRM Drive finance systems transformation, automation, and continuousimprovement Act as escalation point for complex support issues and manage 3rd-party relationships What were looking for: 7+ years of NetSuite expertise , including administration, configuration, and SuiteBuilder … mapping tools Experienced leader with the ability to motivate and optimise team performance Qualified accountant (ACA, ACCA, CIMA) or equivalent Strategic thinker, hands-on problem solver, and passionate about continuousimprovement Youll benefit from: 25 days annual leave + your birthday off Private medical insurance (Bupa), including mental health and optical cover Cash plan to support everyday More ❯
spearhead finance systems transformation across a complex, acquisitive group. This is a hands-on leadership role where you’ll manage everything from integrations and migrations to system improvements and continuous optimisation . What you’ll do: Lead and develop a team of 6 supporting 150+ NetSuite & Planful BI users Own and optimise a highly customised NetSuite environment across multiple … acquisitions Oversee onboarding and finance data migrations for new businesses Design and deliver Celigo iPaaS integrations with HR, payroll, payments, procurement and CRM Drive finance systems transformation, automation, and continuousimprovement Act as escalation point for complex support issues and manage 3rd-party relationships What we’re looking for: 7+ years of NetSuite expertise , including administration, configuration … mapping tools Experienced leader with the ability to motivate and optimise team performance Qualified accountant (ACA, ACCA, CIMA) or equivalent Strategic thinker, hands-on problem solver, and passionate about continuousimprovement You’ll benefit from: 25 days annual leave + your birthday off Private medical insurance (Bupa), including mental health and optical cover Cash plan to support More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
quickly. Based in our Wakefield hub, youll lead a range of Operations Managers, Delivery Managers, Coordinators, Administrators, and/or Technical Leads. You will develop a culture rooted in continuousimprovement, intelligent automation, and analytical precision. By leveraging data to inform decisions and streamline workflows, you'll ensure our services remain not only fully compliant but in … results delivery. Collaborate cross-functionally with assessment and technical teams to ensure smooth delivery of high-stakes qualifications. Lead and inspire a high-performing team, fostering a culture of continuousimprovement and operational excellence. Champion quality and compliance, ensuring all processes meet regulatory and internal standards. Contribute strategically to workforce planning, diversity and inclusion initiatives, and the More ❯
urgent issues outside regular business hours. Support the financial management of fundraising income and grant funding Manage the Facilities function to ensure safe, compliant, and well-maintained premises Drive continuousimprovement, sustainability, and operational effectiveness Support the IT and Data protection operations Youll be instrumental in helping us deliver our strategic vision with financial clarity, stability, and … management and reporting. Deliver monthly and quarterly management accounts, variance analysis, and forecasts to SLT and Trustees. Oversee all statutory returns, including VAT, pensions, and charity commission filings. Lead continuousimprovement initiatives across finance and facilities operations. Ensure all aspects of compliance relating to finance, facilities, contracts, and health & safety are met. ________________________________________ Communication and Relationship Management Act More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Noir
Software Engineering Manager - SaaS - Leeds/Hybrid (Key skills: Software Development Management, Agile, Scrum, Kanban, SaaS Delivery, SDLC, Leadership, Stakeholder Engagement, ContinuousImprovement, Cloud Platforms, B2B, B2C, Programme Management, Innovation) Do you want to shape the future of SaaS solutions in one of the UK's most vibrant tech hubs? Are you a collaborative leader who can … of their market-leading digital platforms. The company specialises in developing scalable, cloud-based applications used by thousands of businesses, with a strong focus on client satisfaction, innovation, and continuous improvement. As Software Development Manager, you will lead and mentor cross-functional Agile teams, ensuring seamless delivery of software products that meet both client and business needs. You'll … Working closely with product and engineering leaders, you'll help define roadmaps, prioritise initiatives, and deliver high-quality releases at pace. In this role, you'll champion innovation and continuousimprovement, introducing new practices to optimise development flow and enhance quality. You'll also play a key role in shaping the growth of your teams, fostering technical More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Candoo
Relationships: Handle day-to-day interactions with external partners. Resolve Issues: Address customer queries and disputes, including financial concerns. Embodiment of Our Values: Represent our company’s values positively. ContinuousImprovement: Commit to personal growth and team development. What You’ll Bring: Proven Success: Outstanding sales and negotiation skills with a track record of surpassing targets. Relationship … Business Savvy : Skilled in interacting with all levels of business. Multi-Product Experience: Comfortable working in an environment with diverse offerings. Industry Knowledge: Strong business acumen and industry insight. ContinuousImprovement Mindset: Always striving to be better and drive improvement. Disciplined and Energetic: Structured, committed, and full of energy. Team Player: Open, honest, and collaborative. Analytical Skills More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
adherence, and the ongoing protection of the bank and its customers. This role isn't just about managing daily tasks; it's about fostering a culture of vigilance and continuousimprovement across the wider first line of defence. What you'll be doing: Strategic Leadership: Lead and develop a high-performing team of investigators, setting clear expectations … suspicious patterns, and manage timely investigations of alerts and SARs. Stakeholder Engagement: Act as a key liaison with internal departments (Compliance, Legal, IT) and external agencies (law enforcement). ContinuousImprovement: Drive efficiencies, implement robust policies, contribute to training, and stay at the forefront of regulatory changes and industry best practices. Loss Prevention: Implement strategies to prevent More ❯