Maximise the value our customers derive from PortSwigger by building trusted relationships, delivering technical guidance, and driving success at every stage of their journey. PortSwigger is on a mission to secure the web. Trusted by over 16,000 organisations worldwide-including Microsoft, Amazon, and NASA-our cutting-edge security tools empower businesses to identify vulnerabilities, strengthen defences, and … achieve their cybersecurity goals. As we expand into new enterprise markets, we're building our first dedicated Customer Success team to deepen relationships, drive retention, and ensure customers unlock the full value of our products. We're looking for a technically-savvy Customer Success Manager to join this team and help shape its future. … varying technical skill levels, from developers to security teams. Customer Onboarding Develop and execute effective onboarding plans for new customers. Ensure customers understand the valueproposition and can effectively utilize our products. Coordinate training sessions and provide ongoing support to ensure customers are proficient in using our platform. Customer Relationship Management Set clear More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Novacyt Group
responsible for what the product team will build. The Product Manager is a strategic position in any organisation and is responsible for ensuring customers can and do gain value from our products, and understanding and interpreting new ways for us to create value. They ensure we are building the right thing, by really solving the right problem for … the right customer and building the thing right, in order to create value and growth for the business. Key areas of responsibility: Product Management Owning and defining the product vision and strategy for the segment, ensuring that this resonates with users, meets user needs and aligns to the company objectives and priorities. Creating the strategic product … stories Prioritising based on a deep understanding of acceptance and perceived value from the customer Go To Market plans Sales enablement tools Valueproposition and positioning Customer/KOL collaborations to validate and beta test new updates/features Strategic input into business development and key customer accounts to More ❯
role, you'll take full accountability for your product's performance, direction, and long-term success-not just through feature development, but through any initiative that delivers measurable value to customers and the business. You'll be expected to lead structured discovery, define high-impact opportunities, and align cross-functional stakeholders. Just as critically, you'll be responsible … for closing the loop on value realisation-ensuring initiatives deliver intended outcomes, and adjusting course based on results and insights. You'll thrive here if you combine a strong strategic mindset with the ability to execute in agile, iterative ways. Our product team and wider business are undergoing significant transformation, and this role is a unique … opportunity to help shape the future of the company and make a real impact in the EdTech market. Key Responsibilities: Own the vision, customervalueproposition, roadmap, and performance of your product(s), with clear accountability for outcomes. Drive structured discovery to identify and validate the most impactful opportunities. Be data- and outcome-driven in More ❯
Support: Provide training and guidance to clients on the use of new technologies and software applications Proactive: Alerts Manager to current or potential problems with systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MAC OS, in enterprise … to work in a team Proactivity Strong communication abilities are essential, as the role involves frequent interaction with VIP and high-profile users. Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. Satisfy your cravings at our onsite coffee shop … in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong valueproposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
Support: Provide training and guidance to clients on the use of new technologies and software applications Proactive: Alerts Manager to current or potential problems with systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MAC OS, in enterprise … to work in a team Proactivity Strong communication abilities are essential, as the role involves frequent interaction with VIP and high-profile users. Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. Satisfy your cravings at our onsite coffee shop … in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong valueproposition to our customers. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an More ❯
What you will do As BMS project design engineer, you will lead the solution development, design, costing and technical valueproposition in response to customers specifications and client requirements. This is a remote or hybrid-based position with approx. 20% travel expected How you will do it Assess technical requirements for BMS integration, ensuring alignment with client … sales team in solution validation, prepare/present technical information and address client concerns effectively. Analyze competitor solutions to position proposals effectively and ensure differentiation in terms of value, performance, and innovation. What we look for Required Experience of BMS solution design and project cost estimation Strong technical ability working on small, large and complex BMS Projects Able More ❯
to create an industry leading experience to help our customers with their insurance needs across house, motor, pet & health. We strive to achieve this goal by improving our customer journey with new features and tech, simplifying our customer journeys, and improving infrastructure. Collaboration is critical to the success of this role! As the Head of Engineering … backlog and prioritising outcomes which are essential to keep the solution/product in good health. Create an organisation that is truly data driven and providing the best valuepropositions to our customers. Define the What and Why the team deliver , and how through a combination of engineering solutions and changes to our ways of working i.e. agile More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
to create an industry leading experience to help our customers with their insurance needs across house, motor, pet & health. We strive to achieve this goal by improving our customer journey with new features and tech, simplifying our customer journeys, and improving infrastructure. Collaboration is critical to the success of this role! As the Head of Engineering … backlog and prioritising outcomes which are essential to keep the solution/product in good health. Create an organisation that is truly data driven and providing the best valuepropositions to our customers. Define the What and Why the team deliver , and how through a combination of engineering solutions and changes to our ways of working i.e. agile More ❯