2 of 2 Freshdesk Jobs in the North of England

Technical Support Engineer

Location
Manchester, England, United Kingdom
technologies, systems, and processes quickly. Collaborative team player with a customer first mindset. Preferred Qualifications Experience using CRM and support ticketing systems (such as Freshdesk or similar platforms). Knowledge of fax technology, cloud fax solutions, or telephony services. Understanding of networking concepts, including TCP/IP, DNS, firewalls, routers ...

Junior Business Systems Support Analyst

Location
Warrington, England, United Kingdom
computer science, business, or a related field (not essential — we value hands‐on experience just as highly) Familiarity with ticketing systems (e.g., Jira, ServiceNow, Freshdesk) Interest in construction, plant/equipment hire, or another operational, multi-site business A relevant certification (e.g., ITIL Foundation, CompTIA A+) is a plus ...