that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. JOB PURPOSE To provide 1st/2nd line ITSupport to all UK Group companies across the UK/Europe. Supporting over 500 users either face to face or remotely across multiple sites. Log all calls within … the IT Helpdesk system and provide excellent technical and customer service skills to all levels of the business. Additional to ITsupport duties, assisting with the daily monitoring/administration and support of the local Infrastructure environment will be required. This consists of several physical servers hosting around 30 virtual servers with off site replication. MAIN … RESPONSIBILITIES Ensure all calls and tasks are logged in the helpdesk call logging software – ServiceNow. Keep all open logs up to date and current with accurate & relevant information. Support the wider IT Infrastructure (Servers/Patching/Fault finding). Active Directory support. Provide Desktop support (hardware and software) both in person and remotely. Support all More ❯
Altrincham, England, United Kingdom Hybrid / WFH Options
Altech Group Ltd
ITSupportAnalyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a ITSupport role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data … Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates … and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar ITSupport role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Exposure More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Altech Group Ltd
ITSupportAnalyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a ITSupport role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data … Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates … and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar ITSupport role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Exposure More ❯
Get AI-powered advice on this job and more exclusive features. Location: Manchester City Centre/London Reports to: IT Supervisor/IT Manager About the Company gunnercooke LLP is a Top 50 law firm with recognition across 28 disciplines and over 50 individually ranked lawyers. Having launched in 2010, the firm has grown to over 450 solicitors … tradition, we’re bringing fresh ways of working. At gunnercooke, when a new Partner joins, our unique model and flexible working practices often means more engagement directly with our IT systems than at a traditional law firm. Our IT team is dedicated to making this transition smooth and effortless, using innovative technology to enhance efficiency and offering tailored … training and support to ensure Partners are confident and proficient with our systems. Key Responsibilities Provide technical support for hardware, software, and network issues, ensuring timely and accurate resolutions. Act as an escalation point for 1st line support, offering more in-depth troubleshooting and support. Manage and resolve incidents, service requests, and technical queries in line with More ❯
Offering Circa. £28,000 - £30,000 Basic Salary plus Benefit Office Based in Halifax Our client is seeking an ITSupportAnalyst to join their business to support around 50 users on a Windows-based network. This hands-on position offering exposure to a wide range of IT disciplines, with a primary focus on infrastructure … support and maintenance. Youll be a key player in delivering efficient, reliable IT services, contributing to continuous improvement across the business. The ITSupportAnalyst will have technical knowledge, particularly in networks, PCs, and business software (especially Excel), and a strong desire to learn and take on new challenges. ITSupportAnalyst Key Responsibilities Provide day-to-day support for all IT infrastructure, systems, hardware, and software. Manage and maintain integrations with third-party platforms. Troubleshoot and resolve technical issues across the organisation. Liaise with external providers to manage services such as servers, telephony, and printing. Collaborate with developers to maintain and enhance our clients website. Assist with continuous More ❯
Join to apply for the ITSupportAnalyst role at Powerhouse Lighting . Offering Circa. £28,000 - £30,000 Basic Salary plus Benefits. Office Based in Halifax. Our client is seeking an ITSupportAnalyst to support around 50 users on a Windows-based network. This hands-on position offers exposure to a … wide range of IT disciplines, with a primary focus on infrastructure support and maintenance. You will be a key player in delivering efficient, reliable IT services, contributing to continuous improvement across the business. The ITSupportAnalyst will have technical knowledge, particularly in networks, PCs, and business software (especially Excel), and a strong desire … to learn and take on new challenges. ITSupportAnalyst Key Responsibilities Provide day-to-day support for all IT infrastructure, systems, hardware, and software. Manage and maintain integrations with third-party platforms. Troubleshoot and resolve technical issues across the organisation. Liaise with external providers to manage services such as servers, telephony, and printing. Collaborate More ❯
Essity B 263.8 (-6.2 SEK) on 14-Jun-2025 17:29 Do you have a background in ITSupport? Are you confident working independently while also thriving in a collaborative team environment? If so, our ITSupportAnalyst role at our Trafford Park manufacturing site could be the perfect next step in your career. … About the Role As the on-site ITSupportAnalyst at Trafford Park, you’ll be the go-to expert for second-line support, handling a dynamic mix of software and hardware issues. You’ll also collaborate with our operational technology teams to ensure our manufacturing systems run smoothly and efficiently. You will be joining a … successful, collaborative and friendly team that operates over our UK, Holland, Finland and Sweden manufacturing sites. Your impact won’t stop at Trafford Park— you’ll also provide regular support to our operations in North Wales and Bury, with travel 1–2 days per week when required . You’ll offer remote support and collaborat e across our More ❯
Join to apply for the ITSupportAnalyst role at Pinsent Masons Join to apply for the ITSupportAnalyst role at Pinsent Masons Get AI-powered advice on this job and more exclusive features. Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We’re … making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Job Description ITSupportAnalyst Manchester – On site Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly … and challenging work. Working in an open and supportive environment, to deliver outstanding results. Our people are our success, and we work as one team. We are recruiting an ITSupportAnalyst as part of a second line team to provide exceptional desk-side customer service to users in our London office and remote customer service to More ❯
your skills and experience — talk with your recruiter to learn more. Base pay range ***5 days a week on site*** Are you a problem-solver with a passion for IT? A large and successful organisation is looking for a Technical SupportAnalyst to provide hands-on ITsupport, troubleshoot technical issues, and ensure the smooth … operation of critical systems. Responsibilities: Provide ITsupport to internal users, resolving hardware, software, and network issues. Troubleshoot desktops, laptops, printers, mobile devices, and peripherals. Assist with software and hardware installations, configurations, and maintenance. Monitor and maintain internal networks, servers, and IT systems for efficiency and security. Manage ITsupport requests via the company’s … ticketing system. Set up and configure IT equipment for new employees. Perform upgrades, patches, and maintenance to ensure system stability. Provide user training and document technical procedures. Skills/Experience Experience in an ITsupport role, with a solid understanding of IT systems, hardware, and software. Knowledge of Microsoft OS, networking (TCP/IP, DNS, DHCP More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, manchester col-narrow-left Client: RedRock Resourcing Location: manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: ITSupport Technician – 1st/2nd Line ? Exeter (Hybrid … Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative … and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality ITsupport across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line supportMore ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, warrington, cheshire col-narrow-left Client: RedRock Resourcing Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: ITSupport Technician – 1st/2nd Line ? Exeter (Hybrid Working) I … m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward … thinking IT function. ? The Role: You’ll be responsible for delivering high-quality ITsupport across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting More ❯
ITSupportAnalyst £27,000 - £30,000 + Holiday + Training + Progression + Pension + Benefits Crewe If you're a skilled IT Engineer who is looking for a varied role within a company that will support your professional development then this job would be a good fit. The primary focus of this role … will be providing user support for the company's ERP system, Microsoft applications and Microsoft Windows. In addition to software support, the position will involve general network and server administration tasks, including making changes and additions to the company's WANs and LANs. The role will also require offering support across all aspects of the company's … IT systems as needed. The company have cemented themselves at the top of their industry through years of constant success and are now the suppliers for clients across the UK. They are now looking for an additional IT professional to join their growing team. The ideal candidate will be a hands-on problem solver with a passion for More ❯
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
True Worth Consulting Ltd
ITSupportAnalyst Hybrid (South Manchester) Client: Tech-Driven, Cloud-Native Law Firm | Sector: Clinical Negligence Im working with a highly progressive, fully cloud-based law firm thats in growth mode. With a culture rooted in trust, flexibility, and forward thinking, theyre now hiring their first dedicated ITSupportAnalyst to strengthen their internal … alongside a dynamic, employee-owned firm that truly values its people. ?? The Role This is a wide-ranging and varied opportunity, sitting at the front line of the firms IT operations. Youll work across support, onboarding, software configuration, and IT asset management, while also getting involved in innovation projects. Key responsibilities: Provide 1st line ITsupport to users across all departments, including troubleshooting issues with Office 365, remote access, cloud tools, and internet connectivity Support core applications including Microsoft 365 , ALB (Practice & Case Management System) , Laserforms, and other third-party tools Investigate and resolve user issues or implement practical workarounds Induct and onboard new starters with device set-up and system access Manage ITMore ❯
Senior ITSupport Specialist – Altrincham – £30k + Bens + Bonus DCS Technology are partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business we are assisting with expansion of their ITsupport function. We are looking to add an ambitious and passionate ITSupportAnalyst to join the … team. As an IT Systems Support Engineer, This varied role includes 1st line and 2nd line problem solving, managing their full IT estate, and liaising with 3rd party providers and suppliers. You’ll also contribute to the development and improvement of their Practice and Case Management software, and play a key part in project work for new … applications and system enhancements. This is an excellent opportunity for someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: 1st line & 2nd Line ITsupport and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm’s IT infrastructure - general understanding of More ❯
Senior ITSupport Specialist – Altrincham – £30k + Bens + Bonus DCS Technology are partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business we are assisting with expansion of their ITsupport function. We are looking to add an ambitious and passionate ITSupportAnalyst to join the … team. As an IT Systems Support Engineer, This varied role includes 1st line and 2nd line problem solving, managing their full IT estate, and liaising with 3rd party providers and suppliers. You’ll also contribute to the development and improvement of their Practice and Case Management software, and play a key part in project work for new … applications and system enhancements. This is an excellent opportunity for someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: 1st line & 2nd Line ITsupport and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm’s IT infrastructure - general understanding of More ❯
wide Job Description: DCS Technology is partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business, we are assisting with the expansion of their ITsupport team. We are looking to add an ambitious and passionate ITSupportAnalyst to join the team. As an IT Systems Support Engineer , this varied role involves 1st and 2nd line problem solving, managing their full IT estate, liaising with third-party providers and suppliers. You will also contribute to the development and improvement of their Practice and Case Management software, and play a key role in projects for new applications and system enhancements. This is an excellent opportunity for … someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: Providing 1st and 2nd line ITsupport and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm's IT infrastructure - general understanding of LAN & WAN connectivity Liaising with external IT providers More ❯
ITSupportAnalyst - Global Law firm 33-35k + Bens - Leeds - Office based role. Global law firm have a fantastic opportunity for an ITsupport specialist to perform a Deskside support role within this successful team. To be successful in this role, you will have at least 3 years' experience in PC helpdesk … and support or an equivalent combination of education and experience. You'll also have experience with mobile devices, remote access tools and web conferencing systems Supporting Windows 10 and core application suite, including the Microsoft Suite and the various firm's applications. Good knowledge of Remote Computing, including Zoom, WebEx, Teams. Good PC troubleshooting skills and assist other team More ❯
manufacturing sector. With a reputation for innovation and quality, they are committed to maintaining their position as a market leader. Their dedicated team in Sheffield is looking for an IT Developer/SupportAnalyst to join them in their mission to continue delivering superior products and services. This role is office based in Sheffield with odd to … manufacturing sector. With a reputation for innovation and quality, they are committed to maintaining their position as a market leader. Their dedicated team in Sheffield is looking for an IT Developer/SupportAnalyst to join them in their mission to continue delivering superior products and services. This role is office based in Sheffield with odd to … travel to site in Glossop. Description This is a mixed role between Software Developer and SupportAnalyst Duties. Day to day will include: Design, develop, and implement software applications Collaborate with the technology team to identify and implement digital solutions Provide technical support and training to colleagues on new systems Help setup of new user accounts and More ❯
Join to apply for the ITSupportAnalyst - Manchester role at Squire Patton Boggs Join to apply for the ITSupportAnalyst - Manchester role at Squire Patton Boggs Description Our Manchester office is looking for an ITSupportAnalyst to join our close-knit Technology department. Working co-operatively with the … Technology Services team and other areas of the Technology department, this position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications within the office, ensuring that local and firm-wide systems are consistently delivered and supportable. Description Our Manchester office is looking for an ITSupportAnalyst … our close-knit Technology department. Working co-operatively with the Technology Services team and other areas of the Technology department, this position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications within the office, ensuring that local and firm-wide systems are consistently delivered and supportable. You'll be rewarded More ❯
Join to apply for the ITSupportAnalyst role at Hyper Recruitment Solutions . Our client, a leading pharmaceutical company based in Liverpool, is seeking an ITSupport Analyst. In this role, you will provide support to users of all IT Business Services and assist in deploying and managing these services. Key Duties … and Responsibilities Support all users of the IT Business Services. Log and resolve incidents, service requests, problems, and changes. Administer IT Business Services according to company policies and procedures. Suggest and implement improvements to existing IT systems and procedures. Role Requirements Degree in an IT-related field or equivalent experience. Experience in desktop support and Microsoft 365. Knowledge of IT hardware and software installation and management. Additional Information Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Staffing and Recruiting Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer, supporting the Life Science sectors. We welcome applications from all qualified candidates. #J-18808-Ljbffr More ❯
Job Title: IT Application SupportAnalyst Location: Manchester area - full time on site Employment Type: Permanent, Full-time (40 hours/week) Are you an experienced IT Application SupportAnalyst looking for your next challenge? Join a well-established retail organisation where you'll play a pivotal role in supporting key business applications - primarily … Business Central - while liaising with internal teams and external vendors to ensure smooth, efficient system operations. As the IT Application SupportAnalyst, your responsibilities will include: Logging and resolving incidents, managing service requests, and supporting end users Supporting and maintaining Business Central and other business applications Monitoring system performance to ensure optimal uptime and functionality Contributing to … process improvements Collaborating with third-party suppliers and internal teams Involvement in some hardware configuration and installation tasks To be successful, you'll need: Proven experience in an application support or IT systems role Business Central experience highly desirable Experience in a service desk/support environment Proficiency in Active Directory and desktop configuration Strong communication skills More ❯
Join to apply for the Graduate ITSupportAnalyst role at GRAYCE Join to apply for the Graduate ITSupportAnalyst role at GRAYCE Get AI-powered advice on this job and more exclusive features. This range is provided by GRAYCE. Your actual pay will be based on your skills and experience — talk with … your recruiter to learn more. Base pay range Direct message the job poster from GRAYCE Job Position: Graduate ITSupportAnalyst Location: North West - Manchester Application Requirements: 2:1 degree in a technical IT based subject Previous experience in an IT role Ability to work on site 5 days a week Right to work in … Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Overview of role : Working as part of the ITSupport Team, responsible for the day-to-day support operations. This includes taking customer enquiries, dealing with hardware issues, explaining and implementing possible solutions to the end More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
SEFE Energy UK
The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support. IN SHORT The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support, managing hardware and software installations, and performing troubleshooting and maintenance. They work with Apps Teams … and Infra Teams to resolve end-user issues and ensure all workplace devices and systems function optimally to support business operations. WHAT YOU WILL DO Incident and Problem Management: Resolve incidents and service requests related to workplace technologies within established SLAs. Service Request Management: Process end-user service requests related to workplace services, including software installations, equipment setup, access … permissions, and other support needs. Workplace Equipment & Environment Support: Support the installation, configuration, routine health checks, and decommissioning of workplace IT devices (desktop, laptop, phones, meeting room equipment, video conferencing, printers, etc.). Incident & Problem Analysis: Analyse recurring incidents or issues, conducting root cause analysis to identify underlying problems related to workplace services. Vendor & Service Desk More ❯
ROLE OVERVIEW Our client is currently looking for an ITSupportAnalyst to join a leading pharmaceutical company based in Liverpool. As the ITSupportAnalyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment and management of these services. KEY DUTIES … AND RESPONSIBILITIES: Your duties as the ITSupportAnalyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems, and changes through to a satisfactory resolution. 3. Administer IT Business Services in line … with company policy and procedure. 4. Suggest and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the ITSupportAnalyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent More ❯
ROLE OVERVIEW Our client is currently looking for an ITSupportAnalyst to join a leading pharmaceutical company based in Liverpool. As the ITSupportAnalyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment and management of these services. KEY DUTIES … AND RESPONSIBILITIES: Your duties as the ITSupportAnalyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems, and changes through to a satisfactory resolution. 3. Administer IT Business Services in line … with company policy and procedure. 4. Suggest and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the ITSupportAnalyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent More ❯