10 of 10 IT Support Analyst Jobs in the North of England

Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes. Role Overview The IT Support Analyst plays a key role in maintaining and supporting Ocasa's IT systems and infrastructure, ensuring colleagues have the tools and assistance they need to … work effectively. This hands-on role will be primarily responsible for providing end-user support, managing key business applications and resolving technical issues across hardware, software and networks. A proactive and service-oriented approach is essential, with a focus on delivering reliable IT support and contributing to the continuous improvement of Ocasa's technological infrastructure. Key Responsibilities … SharePoint Online, Microsoft Teams, OneDrive, and other related Office 365 applications. Handle and troubleshoot identity management within Azure Entra ID, ensuring secure and efficient access control. Provide on-site IT support to Ocasa employees, including laptop setup, printer configuration and general assistance with business-critical applications. Oversee the management and optimisation of HubSpot, ensuring it is used More ❯

Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes. Role Overview The IT Support Analyst plays a key role in maintaining and supporting Ocasa's IT systems and infrastructure, ensuring colleagues have the tools and assistance they need to … work effectively. This hands-on role will be primarily responsible for providing end-user support, managing key business applications and resolving technical issues across hardware, software and networks. A proactive and service-oriented approach is essential, with a focus on delivering reliable IT support and contributing to the continuous improvement of Ocasa's technological infrastructure. Key Responsibilities … SharePoint Online, Microsoft Teams, OneDrive, and other related Office 365 applications. Handle and troubleshoot identity management within Azure Entra ID, ensuring secure and efficient access control. Provide on-site IT support to Ocasa employees, including laptop setup, printer configuration and general assistance with business-critical applications. Oversee the management and optimisation of HubSpot, ensuring it is used More ❯

IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and … efficiently, maintain catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes More ❯

IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and … efficiently, maintain catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes More ❯

IT Support Analyst – Onsite Managed Services Manchester, United Kingdom Start Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an IT Support Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams to enhance service delivery. What You’ll Be Doing: Technical Support Provide 1st and 2nd line support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following … best practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new solutions. Support User Acceptance Testing (UAT) and contribute to system rollouts or upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base More ❯

Join a dynamic team focused on advancing IT solutions and support! Our client is seeking an IT Support Analyst for a 3-month Fixed Term Contract starting in August 2025 in Newcastle. This onsite role is an exciting opportunity to contribute to the Azure Business Intelligence team. The ideal candidate will be skilled in providing … effective IT support and will play a vital role in maintaining and enhancing our client's IT operations. Key Responsibilities - Experience Installing, Configuring and Troubleshooting Microsoft Based Workstations and Microsoft 365 Applications - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Monitor system performance and implement improvements as needed. - Assist in the training of staff … on IT tools and applications. - Ensure effective documentation of processes and solutions. Core Skills Required - - Strong problem-solving skills and attention to detail. - Excellent communication and teamwork abilities. - Experience in IT support or technical troubleshooting. More ❯

Join a dynamic team focused on advancing IT solutions and support!Our client is seeking an IT Support Analyst for a 3-month Fixed Term Contract starting in August 2025 in Newcastle. This onsite role is an exciting opportunity to contribute to the Azure Business Intelligence team. The ideal candidate will be skilled in providing … effective IT support and will play a vital role in maintaining and enhancing our client's IT operations. Key Responsibilities - Experience Installing, Configuring and Troubleshooting Microsoft Based Workstations and Microsoft 365 Applications - Collaborate with cross-functional teams to troubleshoot and resolve technical issues.- Monitor system performance and implement improvements as needed.- Assist in the training of staff … on IT tools and applications.- Ensure effective documentation of processes and solutions. Core Skills Required - - Strong problem-solving skills and attention to detail.- Excellent communication and teamwork abilities.- Experience in IT support or technical troubleshooting. More ❯

Job summary Are you looking for a role providing varied technical support in a challenging yet rewarding environment, in the Leeds Teaching Hospitals NHS Trust? If so, we have an excellent opportunity for you to become a member of the Data Centre & Infrastructure Team. Reporting initially to your Team Leader and then to your Head of Department, your primary … to play an active role in monitoring and maintaining the Trusts systems and the server (physical and virtual) infrastructure on which they sit. You will also proactively monitor the support queue, analysing tickets assigned to the Team and, in collaboration with other Team members, progress tickets to a satisfactory resolution. You may occasionally be required to deal with third … assisting colleagues as and when required. In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic Team and offering all the support you need to learn at pace, developing and adding to your skills and achieving your career ambitions. Expected Shortlisting Date 02/09/2025 Planned Interview Date More ❯

with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯

with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯