IT Support Analyst Jobs in the North of England

IT Support Analyst
England > North of England

The median IT Support Analyst salary in the North of England is £28,000 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 246 314 369
Rank change year-on-year +68 +55 -13
Permanent jobs requiring an IT Support Analyst 94 76 62
As % of all permanent jobs advertised in the North of England 0.81% 0.43% 0.36%
As % of the Job Titles category 0.88% 0.46% 0.41%
Number of salaries quoted 93 60 56
10th Percentile £21,250 £23,500 £21,000
25th Percentile £22,425 £25,000 £22,250
Median annual salary (50th Percentile) £28,000 £28,750 £25,500
Median % change year-on-year -2.61% +12.75% -7.27%
75th Percentile £35,000 £31,938 £29,500
90th Percentile £37,500 £40,400 £32,875
England median annual salary £32,500 £31,500 £31,000
% change year-on-year +3.17% +1.61% +8.77%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,709 16,656 15,224
% of permanent jobs with a recognized job title 92.10% 94.98% 89.50%
Number of salaries quoted 5,748 12,889 8,062
10th Percentile £25,750 £27,250 £30,500
25th Percentile £38,750 £36,250 £39,544
Median annual salary (50th Percentile) £50,055 £50,000 £53,500
Median % change year-on-year +0.11% -6.54% +7.00%
75th Percentile £62,500 £65,000 £69,649
90th Percentile £77,500 £78,750 £81,250
England median annual salary £57,000 £53,500 £60,800
% change year-on-year +6.54% -12.01% +1.33%

IT Support Analyst
Job Vacancy Trend in the North of England

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support Analyst in the North of England

IT Support Analyst
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing IT Support Analyst in the North of England.

Salary trend for IT Support Analyst in the North of England

IT Support Analyst
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support Analyst in the North of England over the 6 months to 16 May 2025.

Salary histogram for IT Support Analyst in the North of England

IT Support Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the North of England region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +16 41 £25,000 -10.71% 5
Yorkshire +66 40 £28,500 -5.00% 8
North East +55 13 £25,000 - 3
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 16 May 2025, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support Analyst in the job title.

1 48 (51.06%) Windows
2 42 (44.68%) Microsoft 365
3 34 (36.17%) Social Skills
4 33 (35.11%) Microsoft
5 31 (32.98%) Law
6 28 (29.79%) Active Directory
6 28 (29.79%) SQL
7 27 (28.72%) Windows Server
8 24 (25.53%) Problem-Solving
8 24 (25.53%) SharePoint
9 23 (24.47%) ITSM
10 22 (23.40%) Windows 10
11 20 (21.28%) SLA
12 18 (19.15%) Service Delivery
12 18 (19.15%) Manufacturing
12 18 (19.15%) Agile
12 18 (19.15%) Incident Management
12 18 (19.15%) JIRA
12 18 (19.15%) Root Cause Analysis
12 18 (19.15%) Confluence
13 14 (14.89%) Linux
14 13 (13.83%) Cybersecurity
14 13 (13.83%) Degree
15 12 (12.77%) Customer Service
15 12 (12.77%) Microsoft Certification
15 12 (12.77%) Pharmaceutical
16 11 (11.70%) EPoS
16 11 (11.70%) CRM
16 11 (11.70%) Telecoms
16 11 (11.70%) Customer-Centricity

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (25.53%) SharePoint
2 18 (19.15%) Confluence
3 10 (10.64%) Microsoft Exchange
Applications
1 7 (7.45%) Microsoft Office
2 1 (1.06%) Microsoft Excel
Cloud Services
1 42 (44.68%) Microsoft 365
2 8 (8.51%) Azure
2 8 (8.51%) Microsoft Copilot
3 5 (5.32%) OneDrive
4 1 (1.06%) Power Platform
Communications & Networking
1 10 (10.64%) Firewall
1 10 (10.64%) VoIP
2 9 (9.57%) Cisco IOS
3 8 (8.51%) LAN
3 8 (8.51%) WAN
4 7 (7.45%) VPN
4 7 (7.45%) Wireless
5 3 (3.19%) SAN
6 1 (1.06%) PBX
6 1 (1.06%) TCP/IP
Database & Business Intelligence
1 1 (1.06%) Power BI
1 1 (1.06%) Power Query
1 1 (1.06%) SQL Server
Development Applications
1 18 (19.15%) JIRA
General
1 34 (36.17%) Social Skills
2 31 (32.98%) Law
3 18 (19.15%) Manufacturing
4 12 (12.77%) Pharmaceutical
5 11 (11.70%) Telecoms
6 5 (5.32%) Organisational Skills
7 4 (4.26%) Analytical Skills
8 3 (3.19%) Finance
9 2 (2.13%) Inclusion and Diversity
9 2 (2.13%) Legal
9 2 (2.13%) Retail
10 1 (1.06%) Agriculture
Miscellaneous
1 11 (11.70%) EPoS
2 9 (9.57%) Onboarding
3 8 (8.51%) FMCG
3 8 (8.51%) Self-Motivation
4 2 (2.13%) Manufacturing Execution System
5 1 (1.06%) Driving Licence
5 1 (1.06%) IVR
5 1 (1.06%) Life Science
5 1 (1.06%) Renewable Energy
5 1 (1.06%) Video Conferencing
Operating Systems
1 48 (51.06%) Windows
2 27 (28.72%) Windows Server
3 22 (23.40%) Windows 10
4 14 (14.89%) Linux
5 9 (9.57%) Mac OS X
6 8 (8.51%) Windows Server 2019
7 2 (2.13%) Mac OS
8 1 (1.06%) Windows Server 2016
Processes & Methodologies
1 24 (25.53%) Problem-Solving
2 23 (24.47%) ITSM
3 18 (19.15%) Agile
3 18 (19.15%) Incident Management
3 18 (19.15%) Root Cause Analysis
3 18 (19.15%) Service Delivery
4 13 (13.83%) Cybersecurity
5 12 (12.77%) Customer Service
6 11 (11.70%) CRM
6 11 (11.70%) Customer-Centricity
6 11 (11.70%) Time Management
7 10 (10.64%) ITIL
8 8 (8.51%) Asset Management
9 6 (6.38%) ERP
10 5 (5.32%) Data Protection
10 5 (5.32%) IT Asset Management
10 5 (5.32%) Mobile Device Management
11 3 (3.19%) Business Continuity Planning
11 3 (3.19%) Collaborative Working
11 3 (3.19%) Inventory Management
Programming Languages
1 28 (29.79%) SQL
2 9 (9.57%) Python
3 2 (2.13%) C-shell
3 2 (2.13%) Korn
3 2 (2.13%) Shell Script
4 1 (1.06%) PowerShell
Qualifications
1 13 (13.83%) Degree
2 12 (12.77%) Microsoft Certification
3 7 (7.45%) CCNP
3 7 (7.45%) Cisco Certification
3 7 (7.45%) MCSA
4 3 (3.19%) A+ Certification
5 2 (2.13%) Computer Science Degree
5 2 (2.13%) PhD
Quality Assurance & Compliance
1 20 (21.28%) SLA
2 5 (5.32%) Cyber Essentials
System Software
1 28 (29.79%) Active Directory
2 5 (5.32%) VMware Infrastructure
Systems Management
1 9 (9.57%) Microsoft Intune
Vendors
1 33 (35.11%) Microsoft
2 9 (9.57%) Cisco
3 5 (5.32%) VMware
4 2 (2.13%) Oracle
5 1 (1.06%) ServiceNow