Technical Professional Services Manager - AI SaaS
- Hiring Organisation
- Marmion
- Location
- Leeds, England, United Kingdom
critical function within a high-growth AI SaaS organisation, with a clear progression path. The Role Lead customer-facing Professional Services projects, managing scope, delivery, stakeholder communication and commercial performance. Establish the delivery methodologies, governance frameworks and estimation processes required to support a scalable Professional Services function. Develop … value-added services including consultancy, optimisation, training and managed services to enhance customer outcomes and generate additional revenue. Monitor utilisation, customer satisfaction and project performance, driving continuous improvement across service delivery. Working with the COO and wider SLT to shape the long-term strategy and growth of the Professional ...