and areas of concern, providing feedback and findings to relevant stakeholders. Analyse results from quality monitoring, identify recurring issues or themes, and determine the root causes. Collaborate with relevant teams to design corrective action plans to improve overall quality. Identify training needs based on the findings from quality reviews … objection handling is effective and complaints are managed according to company protocols. Log and report outcomes and trends identified through QA reviews. Conduct detailed rootcauseanalysis and engage with stakeholders to implement necessary improvements. Participate in various activities, such as process drafting and training initiatives, in More ❯
Chester, Cheshire West and Chester, Cheshire, United Kingdom
Ascendion
automation and self-healing mechanisms across platform components. Provide technical leadership and hands-on coding as needed. Monitor, troubleshoot, and resolve production issues, conducting rootcauseanalysis and driving long-term fixes. Required Skills & Experience: Experience of software development and platform engineering experience. Strong Java expertise with More ❯
chester, north west england, United Kingdom Hybrid / WFH Options
Ascendion
automation and self-healing mechanisms across platform components. Provide technical leadership and hands-on coding as needed. Monitor, troubleshoot, and resolve production issues, conducting rootcauseanalysis and driving long-term fixes. Required Skills & Experience: Experience of software development and platform engineering experience. Strong Java expertise with More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Maintech Recruitment LTD
the face of the business, ensuring the equipment's warranty is observed, coaching, training, and developing your clients' maintenance teams, as well as providing rootcauseanalysis to the wider team to help ensure the best quality is upheld at all times. The role of a Field More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
MICHELIN Connected Fleet
seamless service Serve as an escalation point for resolving issues Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction Perform rootcauseanalysis of customer issues and implement solutions to resolve these issues permanently Obtain, collate and present customer feedback and insight on More ❯
automation and self-healing mechanisms across platform components. Provide technical leadership and hands-on coding as needed. Monitor, troubleshoot, and resolve production issues, conducting rootcauseanalysis and driving long-term fixes. Required Skills &... More ❯
bradford, yorkshire and the humber, United Kingdom Hybrid / WFH Options
RedRock Resourcing
role involves handling complex incidents, driving process improvements, and contributing to operational excellence across technical teams. Key Responsibilities: Resolve escalated technical incidents and conduct rootcauseanalysis to prevent recurrence. Plan, implement, and document infrastructure and network changes. Develop and refine internal tools to improve workflow automation More ❯
Bradford, south west england, United Kingdom Hybrid / WFH Options
RedRock Resourcing
role involves handling complex incidents, driving process improvements, and contributing to operational excellence across technical teams. Key Responsibilities: Resolve escalated technical incidents and conduct rootcauseanalysis to prevent recurrence. Plan, implement, and document infrastructure and network changes. Develop and refine internal tools to improve workflow automation More ❯
to analyse requirements, participate in design discussions, and contribute to the development of acceptance criteria, ensuring a thorough understanding of the software being tested. Rootcauseanalysis for identified defects, working closely with developers to provide detailed information and support defect resolution. Collaboration with peers, participate in More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Robert Walters
support process improvement initiatives. Key Responsibilities Include: Help develop and roll out data quality policies, standards, and procedures Monitor data quality KPIs and support rootcauseanalysis of issues Assist with the documentation and maintenance of governance materials (data dictionaries, glossaries, assessments) Conduct periodic audits to ensure More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
bet365
skills within the team are .Net, Golang, SQL and GCP. You will play a vital role in supporting the platform and its users, performing rootcauseanalysis, troubleshooting and monitoring the engineering teams’ array of infrastructure. You will have a strong foundation in software delivery and keen More ❯
and third-party systems and products Carry out hardware and software modifications/upgrades on existing sited equipment Regular PPM maintenance of existing products Rootcauseanalysis and removal of issues Continuous improvements in the processes and service we offer Reactive call-out response on customer sites More ❯
Ellesmere Port, Cheshire, North West, United Kingdom
Stem Recruitment Ltd
improvement initiatives and contribute to equipment upgrades. Collaborate with the engineering team to enhance Overall Equipment Effectiveness (OEE), currently at 7879%. Engage in rootcauseanalysis to identify and address recurring issues. Shift Pattern: Week 1: Monday to Friday, 6:00 AM 2:30 PM Week More ❯
and propose modernization or optimization strategies. Guide the setup of integration environments , ensuring consistency with the gold standard MSS configuration. Support issue resolution and rootcauseanalysis during integration phases across replicated environments. Provide architectural oversight for data flows, messaging queues , and synchronous/asynchronous interactions . More ❯
Laptop support Basic troubleshooting support of LAN devices, servers and networked printers. Basic understanding of network terminologies Solves day to day issues and performs rootcauseanalysis of common/major problems Thanks and Regards, Schiffer Felix Talent Acquisition Executive| UK & Europe Ampstek Services Limited Sontraer Str. More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
WWT EMEA UK LIMITED
support to troubleshoot and remediate issues related to system builds and endpoint behavior. Upload, manage, and maintain Linux-based system images and configurations. Perform rootcauseanalysis on Linux system issues, including core OS and application layer debugging. Support performance testing and provide input into optimization strategies More ❯
Collaboration with cross-functional teams to analyze requirements, participate in design discussions, and develop acceptance criteria, ensuring thorough understanding of the software being tested. Rootcauseanalysis for defects, working closely with developers to provide detailed information and support defect resolution. Participation in code reviews, promoting a More ❯
and shop floor hardware and software, including ongoing maintenance. Provide Level 1-2 Service Desk support, assisting end users with technical issues and incident rootcauseanalysis, escalating tickets as necessary. Monitor system performance and troubleshoot problems and outages. Maintain system and equipment security by adhering to More ❯
SCADA, DCS, etc.) for various pharmaceutical manufacturing processes. Evaluate and implement new technologies to improve system performance, energy efficiency, and safety. Conduct troubleshooting and rootcauseanalysis for automation-related issues, ensuring minimal impact on production. Participate in regulatory inspections and audits, providing technical support and ensuring More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
X4 Technology
Work closely with internal teams and Zscaler support to troubleshoot system and endpoint issues Upload, manage, and maintain Linux system images and configurations Perform rootcauseanalysis and deep OS/application-layer debugging Support performance testing and contribute to voice/video offload optimization strategies Collaborate More ❯
direction Conduct regular 1:1s, manage personal development plans, and provide continuous performance feedback Mitigate production incidents quickly and effectively Participate in incident triage, rootcauseanalysis, and post-mortem reviews Proactively identify system risks and drive preventative solutions Track and document incidents and fixes through established More ❯
sheffield, south yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
X4 Technology
Work closely with internal teams and Zscaler support to troubleshoot system and endpoint issues 📦 Upload, manage, and maintain Linux system images and configurations 🔍 Perform rootcauseanalysis and deep OS/application-layer debugging 📈 Support performance testing and contribute to voice/video offload optimization strategies 🤝 Collaborate More ❯
the wider engineering community. Providing 'lineside' build support and serving as the focal point for any Engineering topics within the Wing Plant CDTs, including rootcauseanalysis investigations into all abnormalities arising from design queries. Proactively identifying product improvements that support modifications to reduce Recurring Costs, Non More ❯
the wider engineering community. Provide 'lineside' build support and act as the focal point for any Engineering topics within the Wing Plant CDTs including rootcauseanalysis investigations into all abnormalities arising from design queries. Provide proactive product improvement which supports modi?cations to reduce Recurring Costs More ❯
thinking technical people Key Responsibilities: Hands-on detection, investigation, and response to security incidents through SIEM and other security tools, carrying out forensic and root-causeanalysis Analyse emerging threats and provide recommendations to mitigate risks, and plans to resolve security threats Ensure adherence to industry standards More ❯