system uptime: Monitor and maintain the availability and reliability of critical systems and services, meeting all uptime SLAs (Service Level Agreements). Incident management: Quickly respond to incidents, investigate root causes, and ensure effective postmortems and continuous improvement processes are in place. Failure detection and response: Proactively identify potential failures or performance bottlenecks before they impact users, and respond … latency, request rates) to measure system health and performance. Incident Response Incident resolution: Work quickly to resolve incidents, minimize downtime, and restore service as fast as possible. Post-incident analysis: After resolving incidents, perform rootcauseanalysis (RCS), including a post-incident review, and document findings to prevent similar issues in the future. Automation and Efficiency More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
of public cloud infrastructure. Monitoring performance and implementing optimisations to enhance user experience. Ensuring system availability and reliability through proactive monitoring, backups, and disaster recovery planning. Incident management and rootcauseanalysis with preventive measures. Implementation of security best practices and compliance monitoring. Design and execution of disaster recovery and business continuity plans. Automation and orchestration using More ❯
Teesside Industrial Estate, Stockton-on-Tees, Cleveland, England, United Kingdom
Nigel Wright Group
wide area networks (LAN/WAN), VPNs, firewalls, routers, switches, and wireless systems across distributed locations. Monitor and maintain infrastructure performance, identify and resolve security vulnerabilities and bottlenecks. Conduct rootcauseanalysis (RCA) following incidents and implement preventive measures. Documentation and Reporting Maintain accurate documentation for system configurations, network topologies, and procedures. Produce regular reports for senior More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Deloitte LLP
market-leading products. Contributing SAP data expertise to individual project teams or work streams as part of larger projects and programmes. Taking part in client discovery, requirement gathering and analysis workshops. Designing efficient data models and ETL process across a range of technologies. Planning and performing data migrations. Establishing effective working relationships with peer-level clients as part of … and techniques, including InfoPackages, Data Transfer Processes (DTPs), and ABAP routines. Create and maintain process chains for data loading and transformation. Develop and maintain BW queries and/or Analysis for Office (AFO). Implement security concepts and authorization roles within the BW environment. Develop and maintain documentation for all BW solutions. Monitor and analyze BW system performance and … identify areas for improvement. Optimize data models, ETL processes, and queries for performance. Troubleshoot and resolve complex technical issues related to BW. Perform rootcauseanalysis and implement preventative measures. Collaborate with other technical teams (e.g., SAP Basis, ABAP development, database administration) to ensure seamless integration of BW with other systems. Expertise across the full lifecycle of More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Jackson Hogg - Tech
service level agreements. What you’ll be doing: Experience with an ITSM platform to manage, prioritise, and track support requests. Diagnose and resolve complex hardware and software issues. Conduct rootcauseanalysis to minimise recurring issues and enhance service quality. Ensure system security and stability through regular patching and hardening measures. Support the team development by sharing More ❯
Newcastle-upon-Tyne, Tyne and Wear, North East, United Kingdom
DXC Technology
solutions, ensuring scalability, reliability, and security. Network Optimization: Continuously optimize existing wireless networks for performance and efficiency. Troubleshooting and Support: Provide expert-level support for escalated network issues, including rootcauseanalysis and resolution. Integration with ClearPass: Deploy and integrate Aruba ClearPass for network access control, policy enforcement, and guest access management. Documentation and Reporting: Maintain comprehensive More ❯
Response Ace: When things get a bit wobbly, you'll be on the front lines, resolving incidents fast to minimize downtime. After the dust settles, you'll lead the rootcauseanalysis to prevent similar issues from popping up again. Automation Whizz: Got a repetitive task? You'll be the one automating it away! From environment setup More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Project & Service Delivery Ensure all infrastructure related activities are delivered to agreed technical standards and principles Act as an escalation point for complex technical issues and provide input into rootcauseanalysis and lessons learned. Governance & Compliance Ensure infrastructure practices comply with internal policies, industry regulations, and security standards. Lead regular audits and reviews to assess compliance More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom
Ernest Gordon Recruitment
excellent heritage, apply today. The Role: Design and implement security protocols and systems for a range of local client buildings and properties Conduct on-site risk assessment and vulnerability analysis to identify potential security threats Liaise directly with external stakeholders to promote the most suitable products and advise any additional products or services to maximise client security Collaborate with … the installation team to integrate new security measures into existing systems Develop and maintain documentation related to security processes, policies and procedures Perform rootcauseanalysis on security incidents to prevent future occurrences Manage projects related to security enhancements, ensuring timely delivery within scope The Person: Proven experience within the security systems industry Full UK driving licence More ❯