Customer Value Manager
- Hiring Organisation
- Tes
- Location
- Sheffield, England, United Kingdom
Maternity Cover) to join our Customer Value team and play a key role in driving customer success, retention and long‐term value across our SaaS portfolio. About the Role As Customer Value Manager, you’ll lead a high‐performing team responsible for adoption, in‐life customer engagement, retention strategy … customer‐first thinking. Set clear expectations, goals and performance measures. What You’ll Need 4+ years in Customer Success, Account Management, Retentions or similar SaaS roles. Proven track record in reducing churn and driving adoption. SaaS, tech or EdTech experience ideal. Experience leading or coaching a team (desirable). Strong ...