2 of 2 Senior Service Manager Jobs in the North of England

Senior Client Services Manager - Digital Media & Ad Tech - Up to £50K + Bonus The Company Our client is a growing digital advertising and technology business that helps leading brands connect with audiences across high-quality digital environments. They combine media, data, technology and creative solutions to deliver effective … will take ownership of campaign requirements, timelines and success metrics, coordinating closely with internal operations teams and external partners. You will act as a senior point of contact for advertisers and agencies, providing a transparent, responsive and straightforward client experience. You will build strong relationships with clients, delivering excellent ...

customer expectations Lead the development, prioritisation, and delivery of the digital customer experience capability and technology roadmap Partner end to end with Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers Provide people, virtual team, and cross‐functional leadership Drive governance, adoption, enhancements, and user experience improvements Requirements … communication skills Ability to translate business needs into actionable digital solutions Core Competencies Demonstrates expertise in leading digital customer experience strategies and optimizing customer service systems, with a strong focus on data‐driven decision‐making and cross‐functional collaboration. Proficient in translating business requirements into actionable digital solutions within ...