1 to 25 of 62 User Stories Jobs in the North of England

business. Create process models, diagrams and flowcharts to represent current and future state processes. Requirements gathering: Collaborating with stakeholders to analyse and document business requirements and user stories to ensure alignment with business objectives and strategic goals. Ensure we have captured the desired business outcome and the key performance indicators that tell us what good looks like. … Convert business needs and requirements into detailed user stories, ensuring they are well-defined, prioritised, and include acceptance criteria. Collaborate with Product Owners to maintain a well-groomed product backlog. Coordination and communication between business users, members from their own team and enabling teams throughout the development process. Data analysis: Analyse data using Lean Six Sigma methodologies … improvement of Agile processes and methodologies within the team or organisation. Actively participate in PI Planning sessions, helping to define features, clarify requirements and ensure that user stories are properly estimated and aligned with the program’s objectives. Training Why choose our Business Analyst Level 4 apprenticeship? Our Business Analyst Level 4 apprenticeship develops learners to investigate More ❯

business. Create process models, diagrams and flowcharts to represent current and future state processes. Requirements gathering : Collaborating with stakeholders to analyse and document business requirements and user stories to ensure alignment with business objectives and strategic goals. Ensure we have captured the desired business outcome and the key performance indicators that we tell us what good looks … like. Convert business needs and requirements into detailed user stories, ensuring they are well-defined, prioritized, and include acceptance criteria. Collaborate with Product Owners to maintain a well-groomed product backlog. Coordination and communication between business users, members from own team and enabling teams throughout the development process. Data analysis: Analyse data using Lean Six Sigma methodologies … improvement of Agile processes and methodologies within the team or organization. Actively participate in PI Planning sessions, helping to define features, clarify requirements and ensure that user stories are properly estimated and aligned with the program’s objectives. Desirable skills: Experience in business analysis, process improvement, or a related role. Proven record in using process improvement methodologies More ❯

Managers to agree scope of projects. Collaborate with stakeholders to define, prioritise, and trace requirements throughout the project lifecycle. Produce high-quality artefacts including process maps, user stories, UAT testing scenario’s, acceptance criteria, and business cases. Champion the Agile BA Framework and contribute to the continuous improvement of BA practices at SmartSearch. Facilitate workshops, retrospectives, and … communicate innovative solutions. Gap Analysis & Benefits Management: Identify gaps between current and desired states and define measurable benefits. Project Management & Agile Delivery: Support Agile ceremonies, write user stories, and collaborate with delivery teams to ensure iterative value delivery. WHAT IS LIFE LIKE AT SMARTSEARCH? We are a multi-award winning Tech company with an aspirational mentality Some More ❯

and best practices Contribute to the development of Salesforce solution strategies and roadmaps Requirement Analysis: Engage with business product owners (POs) to understand client requirements/user stories, (experience in call centre and/or energy industry and advantage but not necessary), work with the POs to capture and articulate the value, prioritise, size and assess the … use stories on the backlog - relationship building is key Solutioning: Propose solutions aligned to salesforce product capabilities (primarily service cloud/service cloud voice), assessing alternatives and presenting recommendations/pros & cons - strong product knowledge needed Delivery Support: Facilitate the communication of those solutions to the offshore dev team, Operating in a fast paced, small batch agile delivery method … track record of delivering high-quality Salesforce solutions in a professional setting Exceptional sales, client relationship, and business analysis skills Ability to create and elaborate on user stories Strong communication, leadership, and problem-solving skills Preferred technical and professional experience Familiarity with Salesforce DevOps practices Knowledge of Salesforce testing frameworks and tools Experience with Salesforce configuration, customization More ❯

strong relationships with stakeholders, including policy, marketing, communications and legal, influencing and collaborating with them to improve the structure and quality of the content Create, improve and manage user centred … content that meets user needs Use data analytics, user research and usability testing to identify user needs. Map journeys and user stories to inform content strategy and design decisions to assure quality Develop a content strategy for the programme you're working on ensuring it connects with the content strategy of … them Advocate the role of content designers and the value content design can bring, and embed content design practices into ways of working Skills & Experience: Creating high quality, user-centred content Using data and feedback to inform design decisions and improving content Building strong stakeholder relationships Creating content strategies that are user focussed Leading others through More ❯

goals. Drive Adoption: Act as a product champion, promoting new features and best practices to boost user engagement and efficiency. Manage the Backlog: Prioritise user stories, features, and tasks, working with cross-functional teams to ensure timely delivery. Collaborate for Success: Partner with vendors and internal teams (Security, Infrastructure, EUC) to ensure seamless product development … deployment, and support. Be the User's Voice: Gather user feedback and conduct research to continuously improve the user experience and inform product enhancements. Stakeholder Engagement: Build strong relationships with key stakeholders to gather requirements, provide progress updates, and manage expectations. Ensure Governance: Monitor product performance, manage risks, and ensure all solutions adhere to More ❯

implementation teams to understand customer pain points and opportunities for innovation. Requirements Definition & Quality Assurance Gather input from multiple departments and stakeholders to define detailed product requirements and user stories. Define clear and testable acceptance criteria to ensure all deliverables meet business and customer expectations. Support QA efforts by validating that delivered solutions meet requirements before release. Technical … Documentation & Internal Enablement Produce and maintain product specifications, user guides, process diagrams, and internal support documentation. Ensure documentation is kept up to date and is accessible to internal stakeholders and partners. Support internal training and onboarding related to new service features or enhancements. Continuous Improvement & Market Awareness Analyse product performance and customer feedback to identify areas for service … with the ability to translate technical concepts into business value. Ability to manage competing priorities and make decisions based on business impact. Experience defining requirements, writing user stories, and creating acceptance criteria. Proficiency with product management and documentation tools (e.g., Jira, Confluence) Strong problem-solving skills and analytical thinking. A passion for customer experience, innovation, and continuous More ❯

Key Responsibilities * Requirements Management: * Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. * Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. * Portfolio & Road-map Planning: * Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives … function in close partnership with the UK IT Manager. * Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. * Stakeholder Engagement & Communication: * Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional More ❯

Key Responsibilities * Requirements Management: * Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. * Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. * Portfolio & Road-map Planning: * Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives … function in close partnership with the UK IT Manager. * Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. * Stakeholder Engagement & Communication: * Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service … balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to More ❯

User Experience Developer - UX Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced User Experience Developer to work with multiple clients in a consultancy capacity. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and … a UX Developer you will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and … advocating for inclusive design principles in your deliverables. The Responsibilities * Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. * Design accessible and impactful products and services for public and private sector clients. * Employ a More ❯

that empowers engineers and technicians globally. You'll play a key role in adding innovative features at the forefront of technology. With a focus on enhancing functionality, improving user experience, and solving real-world challenges, your contributions will directly impact professionals around the world, making their work more efficient and effective. You will be at the forefront of … and manage expectations Acting as the primary point of contact for product-related discussions and decisions Curating, prioritising, and managing the product backlog, ensuring clarity of user stories and acceptance criteria Continuously evaluating and adjusting priorities based on stakeholder input, market shifts, and strategic goals Working closely with development teams and the wider business to translate business … needs into actionable features and deliverables Facilitating effective communication across teams to drive alignment and clarity Leveraging analytics, user feedback, and market research to inform product decisions Monitoring product performance and iterating to improve user experience and achieve business objectives Proactively identifying potential risks, barriers, and dependencies, ensuring that challenges are addressed swiftly to maintain project More ❯

and translate them into detailed functional and non-functional requirements Work with Agile development teams to deliver high-quality software solutions Lead and facilitate workshops, sprint planning, and user story refinement sessions Act as the voice of the customer within the development team Identify and manage dependencies, risks, and issues throughout the product lifecycle Ensure deliverables meet business More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution … balance competing views as part of the design process Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check) Clearance - active clearance or eligibility for such More ❯

Understanding of Functional Requirements: Collaborate with product managers and business analysts to thoroughly understand functional requirements and acceptance criteria. Ensure test cases comprehensively cover all functional requirements and user stories. Provide feedback on requirements and designs to ensure testability and completeness. Automated Testing: Design and develop automated test frameworks and test cases for functional, regression, and performance testing. More ❯

will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society. As part of the growing Netcompany Product and User … service offerings, support business development and client engagement. Key Activities: Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user,business needs and requirements and the wider operational and … organisation context Own and develop product strategies and visions Create product roadmaps and prioritise features for development Manage product backlogs including elaboration, prioritisation and acceptance of user stories Create strategies and plans to capture and track user feedback, benefits realisation and service performance and use these to optimise product design Managesupplier performance Qualifications You are More ❯

will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society. As part of the growing Netcompany Product and User … service offerings, support business development and client engagement. Key Activities: Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user,business needs and requirements and the wider operational and … organisation context Own and develop product strategies and visions Create product roadmaps and prioritise features for development Manage product backlogs including elaboration, prioritisation and acceptance of user stories Create strategies and plans to capture and track user feedback, benefits realisation and service performance and use these to optimise product design Managesupplier performance Qualifications You are More ❯

such as timeline planning, tracking progress to stakeholder engagement. Provides the Product Owner with administrative support whilst evolving Product roadmap, creation of epics and writing of user stories and managing the product backlog Assisting in the implementation of solutions including implementation readiness and piloting activities Collaborating in change interventions such as training and communication Requirements life-cycle More ❯

understanding of data management, data quality, master data management and other data governance principles. Familiarity with project governance tools and artifacts for product delivery (e.g. JIRA, Epic and User Story, Backlog). Practical experience with agile methodologies such as Scrum, Kanban, or SAFe frameworks. Storytelling/presentation skills with the ability to present technical and non-technical concepts More ❯

Automate and Power Apps. About the Role As a Digital Workplace Analyst, you'll work closely with stakeholders across the business to understand their needs and deliver smart, user-focused digital solutions. You'll deliver smart, user-focused digital solutions from dashboards … and workflow automation to full Power Apps that reduce manual effort, improve reporting, and support operational efficiency. Key Responsibilities Analyse and document business requirements, processes, and user stories Design and implement digital solutions using the Microsoft Power Platform (Power BI, Power Automate, Power Apps) Build and support tools that enhance commercial, financial and operational reporting Develop 'as … is' and 'to-be' process maps and assist with user training and documentation Lead small-scale digital projects and contribute to larger transformation initiatives Promote digital best practices and help define BI and reporting strategies What We're Looking For Proven experience in a business analyst or similar IT role Strong working knowledge of Power BI, Power Automate More ❯

at Evri! Champion the product vision and translate it into deliverable objectives across product-aligned squads. Own and manage product roadmaps, backlogs, and sprint planning – ensuring user stories are well-defined and deliverables are prioritised. Support the Product Manager and work directly with development teams to clarify requirements and ensure technical feasibility. Help define Minimum Marketable Products … customer-facing services, or platform-based ecosystems is a plus. Skilled in agile tools such as Jira, Confluence, and Miro. Analytical mindset and experience with metrics, KPIs and user feedback to inform product decisions. Able to act as a bridge between technical teams and business needs. Passionate about creating exceptional customer experiences and digital products that scale. Confident More ❯

edge digital banking initiatives-helping define customer journeys, digital onboarding, payments, and self-service capabilities. The ideal candidate will translate business needs into actionable epics and user stories, supporting agile teams through delivery. Key Details: Start Date: 02/09/2025 Rate: £330/day (PAYE via umbrella) Location: Manchester Clearance: Must be eligible for BPSS More ❯

delivery, collaborating with Product Managers, UX Designers, Technical Leads, and stakeholders to turn business goals into high-impact features. You’ll lead requirements gathering, write detailed user stories, manage product backlogs, and play a vital role in both project delivery and agile squad environments. From roadmap definition to live issue analysis, you’ll ensure every solution adds More ❯

a Salesforce platform. -Analyse KPIs and data insights to identify areas for continuous improvement. - Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria. - Bridge the gap between technical teams and business users — translating the nontechnical into technical, and vice versa. Here’s why you’ll be great … experience as a Senior Business Analyst, particularly within IT focused teams. - Strong knowledge of the Salesforce ecosystem with hands on project experience. - Confident producing and executing system and user test plans. - Demonstrated leadership experience or managing small teams. - Skilled in process mapping and documentation. - Familiarity with AGILE methodologies and working in agile delivery environments. The benefits… - Pension More ❯

a Salesforce platform. -Analyse KPIs and data insights to identify areas for continuous improvement. - Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria. - Bridge the gap between technical teams and business users — translating the nontechnical into technical, and vice versa. Here’s why you’ll be great … experience as a Senior Business Analyst, particularly within IT focused teams. - Strong knowledge of the Salesforce ecosystem with hands on project experience. - Confident producing and executing system and user test plans. - Demonstrated leadership experience or managing small teams. - Skilled in process mapping and documentation. - Familiarity with AGILE methodologies and working in agile delivery environments. The benefits... - Pension More ❯