26 to 50 of 59 ITSM Jobs in Northern Ireland

Strategic ITSM Process Analyst (Change & Service Design)

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the IT Team. The role focuses on administering ITSM processes, maintaining documentation, and ensuring governance across Change, Release, and Problem Management. You will work with service owners, vendors, and stakeholders to drive continued service improvement while balancing ...

Senior ITSM Process Analyst for ITIL & Service Improvement

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the Global Service Desk function. You will administer ITSM processes, coordinate governance forums and ensure records and evidence are captured. You will work with ITIL, change, problem and design into service, delivering MI and insights while ...

Senior ITSM Process & Change Coordinator

Location
Dunmurry, Northern Ireland, United Kingdom
Shearman is seeking a Senior ITSM Process Support Analyst to administer IT service management processes, coordinate governance forums and provide MI and insights across the IT organisation. The role balances governance with delivery and works with service owners, vendors and stakeholders to drive compliant, low-risk service delivery. The role ...

Senior ITSM Process & Governance Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman Belfast is seeking a Senior ITSM Process Support Analyst in Belfast to support and coordinate IT service management activities across the Global Service Desk. The role focuses on governance, evidence collection, and knowledge sharing with process owners and stakeholders. You will balance governance with delivery, work with ITIL practices ...

Senior ITSM Process & Governance Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman is seeking a Senior ITSM Process Support Analyst for their Belfast IT team. You will manage ITSM processes, maintain documentation, and align activities with ITIL and firm policies. The role sits in Technology Services and reports to the Global Service Desk Senior Manager. The candidate should have 5+ years ...

Senior ITSM Process & Governance Analyst

Location
Lisburn and Castlereagh District, Northern Ireland, United Kingdom
Shearman’s IT team in Belfast is seeking a Senior ITSM Process Support Analyst. The role focuses on coordinating ITSM processes across Change, Problem, and Service Design, with governance and evidence to support compliant delivery. You will work closely with global service desk teams, vendors, and stakeholders to prepare information ...

Senior ITSM Analyst — Process & Governance

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman is seeking a Senior ITSM Process Support Analyst to join the IT team in Belfast. The role focuses on coordinating ITSM processes, maintaining documentation, and delivering MI to improve service quality. You will work under guidance with governance forums, ensuring compliance, and supporting Change, Problem, and Service Design processes. ...

Senior ITSM Analyst - ITIL Governance & Change Expert

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman is seeking a Senior ITSM Process Support Analyst to join the Belfast IT team, based in the Belfast office. The role supports ITSM governance across Change & Release, Problem, and Service Design, ensuring records are complete and compliant. You will coordinate governance forums, prepare management information, and elevate risks ...

Senior ITSM Process & Governance Analyst

Location
Newtownards, Northern Ireland, United Kingdom
Shearman is seeking a Senior ITSM Process Support Analyst to join the IT Team on a permanent basis in Belfast. The role focuses on coordinating ITSM processes, maintaining documentation, and supporting governance across Change, Problem, and Service Design activities. The ideal candidate will have strong ITIL knowledge, 5+ years ...

Global ITSM Process & Change Coordinator

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the IT Team at the Belfast office. The role focuses on coordinating ITSM processes, governance, and MI delivery to ensure controlled, low-risk IT service delivery across offices. The candidate will balance governance with delivery and work ...

Senior ITSM & Change Governance Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the IT team in our Belfast office. You will help administer ITSM processes, coordinate governance, and support Change, Problem, and Service Design activities across the IT organisation. The role requires hands-on, pragmatic delivery while balancing governance. ...

Senior ITSM Process & Change Analyst

Location
Belfast City, Northern Ireland, United Kingdom
Shearman's Belfast office is seeking a Senior ITSM Process Support Analyst to reinforce the IT Service Management practice. You will provide senior-level administration, coordination and reporting support for ITSM processes across the IT organisation, supporting governance forums and driving consistent, low-risk operations. The role focuses on Change ...

Senior ITSM Process Analyst — Change & Service Design

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman is recruiting a Senior ITSM Process Support Analyst to join the Belfast IT team. The role focuses on administration of ITSM processes, governance forums, and MI reporting to ensure compliant, high-quality service delivery across regions. You will work under guidance with cross-functional teams and vendors, maintaining process ...

Senior ITSM Analyst: Change & Service Design Lead

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to provide administration, coordination and reporting across ITSM processes. You will work under the Global Service Desk Senior Manager, supporting Change, Release, Problem and Service Design into a controlled, low-risk operation. You will balance governance with delivery, collaborate ...

Senior ITSM Process Specialist: Change & Service Design

Location
Ballyclare, Northern Ireland, United Kingdom
Shearman is seeking a Senior ITSM Process Support Analyst to join the Belfast IT team, providing senior-level administration and reporting support across ITSM processes. You will coordinate governance forums, ensure evidence and records are complete, and drive improvements while balancing governance with delivery. The role requires strong ITIL knowledge ...

Senior ITSM & Change Governance Analyst

Location
Donaghadee, Northern Ireland, United Kingdom
Shearman is seeking a Senior ITSM Process Support Analyst to provide senior-level administration and governance across ITSM processes. You will coordinate Change & Release, Problem Management, and Service Design to ensure controlled, low-risk service delivery and compliant processes. You will work with global service desk managers, regional IT managers ...

Senior ITSM Process Analyst — Change & Governance

Location
Lisburn and Castlereagh District, Northern Ireland, United Kingdom
Shearman seeks a Senior ITSM Process Support Analyst to join the Belfast IT team. The role coordinates ITSM processes across Change, Problem and Service Design, ensuring evidence is captured and governance forums are supported. You will balance governance with delivery, escalating issues to process owners as needed. This hands ...

Senior ITSM Process Analyst: Change & Service Design

Location
Belfast City, Northern Ireland, United Kingdom
Shearman seeks a Senior ITSM Process Support Analyst to join the IT Team in our Belfast office. The role administers ITSM processes, coordinates governance forums, and ensures records and evidence are captured in ITSM tooling while upholding high standards of compliance and risk management. You will work with global service ...

Senior ITSM Process & Governance Analyst

Location
Dunmurry, Northern Ireland, United Kingdom
Shearman is seeking a Senior ITSM Process Support Analyst to administer ITSM processes across the Global Service Desk. The role involves coordinating Change & Release Management, Problem Management and Service Design activities, preparing management information, and escalating risks to process owners or governance forums. The successful candidate will balance governance with … delivery, work with IT teams, vendors, and stakeholders, and ensure records and evidence are captured in the ITSM #J-18808-Ljbffr ...

Senior ITSM Process Analyst: Change & Service Design

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman's Belfast office is seeking a Senior ITSM Process Support Analyst to join the IT team. You will coordinate ITSM process activities, maintain documentation, and support governance for Change, Release, Problem, and Service Design into operation. You will work with service owners, vendors and stakeholders, producing MI and insights ...

Senior ITSM Strategist: Change & Service Excellence

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman’s IT team in Belfast is seeking a Senior ITSM Process Support Analyst to join the Global Service Desk. The role involves administering ITSM processes, maintaining documentation, and supporting governance forums to ensure controlled, compliant service delivery across the organisation. You will work with service owners, vendors and stakeholders ...

Senior ITSM Process Analyst: Change & Service Governance

Location
Belfast City, Northern Ireland, United Kingdom
Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the IT Team at our Belfast office. The role focuses on coordinating ITSM processes, maintaining documentation, and delivering MI to support governance and continual service improvement. You will work under guidance with governance forums, liaising with service ...

Senior ITSM Process Specialist

Location
Mid and East Antrim District, Northern Ireland, United Kingdom
Shearman, Belfast, seeks a Senior ITSM Process Support Analyst to join the IT team. You will administer ITSM processes end‐to‐end, maintain documentation, and support governance forums while coordinating with service owners and vendors. The role emphasizes ITIL aligned practices, data‐driven reporting, change and problem management, and continual ...

Senior ITSM Process & Change Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the IT team. You will coordinate ITSM processes, maintain documentation, and support governance forums while ensuring compliance and timely MI. You will work with Change & Release Management, Problem Management, and Service Design, partnering with service owners, vendors ...

Senior ITSM & Change Governance Analyst

Location
Ballyclare, Northern Ireland, United Kingdom
Shearman is seeking a Senior ITSM Process Support Analyst to join the IT team in Belfast. You will coordinate ITSM processes, maintain documentation, and drive continual service improvement across Change, Problem, and Service Design processes. Reporting to the Global Service Desk Senior Manager, you will balance governance with delivery, work ...