Customer Success Manager
- Hiring Organisation
- Mekion Consulting
- Location
- Belfast, UK
- Employment Type
- Full-time
About the role As a Customer Success Manager, you'll own a portfolio of enterprise customers and lead the full lifecycle - from onboarding and implementation through to adoption, value realisation, renewal and growth. You'll act as a trusted advisor, delivery lead and problem solver, running customer-facing projects that … customer collaboration. What you'll be doing Owning customer relationships, health, retention and expansion across a portfolio of enterprise accounts Leading end-to-end onboarding and platform implementation, from discovery to go-live Delivering scoped DTS workstreams, translating customer goals into clear, decision-ready outcomes Running customer workshops and executive ...