5 of 5 Service Management Jobs in Northern Ireland

This executive governance role is responsible for the oversight, delivery, and commercial performance of the EANI EdIS contract, ensuring Bromcom meets all contractual obligations, service commitments, and governance standards. The role covers contract management, customer relationship leadership, service management support, and the executive oversight of delivery … Bromcom finance team. As Bromcom s largest contract to date, this role requires an experienced governance leader with a strong background in large-scale service delivery, public-sector contracting, and enterprise-level customer engagement. The successful candidate will bring proven experience in contract governance, service assurance, customer management ...

Group Service Desk Manager We're looking for an experienced IT Group Service Desk Manager to lead and evolve our 24/7 European IT Service Desk , within a 3-Star SDI-accredited, customer-led environment . This is a senior leadership role with full accountability … service delivery, people leadership, major incident management and continuous improvement What You'll Do Lead and manage the 24/7 European IT Service Desk operation Build, mentor and develop a team of Team Leads and Analysts Own Major Incident Management , acting as senior escalation point ...

facing role, where you will be part of the successful team delivering a critical, Oracle Fusion solution. Beyond testing your tole will include stakeholder management (internal, external and 3rd party), escalation management, testing team management, testing strategy and end to end testing delivery. You must have experience … functional testing. Including usability, accessibility, performance, load, stress and endurance testing. Also, supplier security vulnerability, access control, infrastructure, compatibility and operational acceptance & service management testing. ...

environments.* Deep understanding of SIP protocols and voice security.* Experience leading global telecom teams and managing enterprise platforms.* Solid understanding of ITIL framework and service management processes.Location:GBR Belfast - MaysfieldLanguage Requirements:Time Type:Full time2026-05-30# **Mission:**### Hi, we're Concentrix. We’re a global ...

systems and ACD environments.Deep understanding of SIP protocols and voice security.Experience leading global telecom teams and managing enterprise platforms.Solid understanding of ITIL framework and service management processes. #J-18808-Ljbffr ...