2 of 2 Customer Service Jobs in Northwich

a Helpdesk Administrator, you will be the first point of contact for incoming maintenance enquiries, assisting engineers, clients, and contractors by phone and email. Youll work closely with the Service Desk Manager and on site coordinator to ensure smooth operations and excellent service delivery. This is an excellent opportunity for someone with a background in administration, customer service or contact centre work, who is confident in communicating over the phone and thrives in a fast paced environment. Package: An hourly rate of £12.21 PAYE Temporary role with a 4 week rolling contract 21 hours per week Monday, Wednesday and Friday (9:00am 5:00pm) Full training & equipment provided Responsibilities: Answering incoming service desk calls … internal systems Communicating with engineers, clients, and contractors to coordinate jobs Providing updates and support throughout job lifecycles Supporting general administrative duties within the team Requirements: Previous experience in customer service or administration (office or contact centre experience ideal) Good IT skills and ability to learn internal systems quickly Must be comfortable speaking to engineers, clients and contractors More ❯

cold calling. The Company: A successful international business which empowers companies worldwide to unleash their full potential in the rapidly evolving technology landscape. Main duties: To consistently deliver exceptional customer service and sales support while establishing long-lasting relationships. The Role: - To work closely with Account Managers to deliver exceptional pre and post-sales assistance, guaranteeing the best … experience for customers. - To ensure accurate processing of customer orders, and to act as the primary point of contact. - To ensure timely delivery of client orders, resolving issues and keeping customers informed. - To engage with clients to collect feedback, resolve inquiries, and offer solutions. - To work closely with internal departments such as finance, logistics, sales, and purchasing for smooth … functioning of the organization. - To keep a record of all customer interactions in our CRM system accurately and timely. - To carry out any additional tasks that may be needed occasionally. The Candidate: - Fluent in French (written and spoken) Essential - Previous experience in sales support or administrative role - beneficial - Interest in technology and strong IT skills advantageous - Excellent communication & interpersonal More ❯