1 of 1 Customer Service Jobs in Northwich

demand, manage stock, raise requisitions, and coordinate with carrier/warehouse partners to ensure timely shipment and delivery—driving escalations to resolution when required. Customer engagement : Communicate with associates and hiring manager providing excellent customer service Support: Triage requests via “My Mobile,” enforce policy (tasks/incidents … over email), and manage service requests—including faulty returns and replacements—while maintaining SLA adherence and clear communications Asset Governance: Track lifecycle states, perform secure erasure, maintain compliance. Reverse Logistics: Oversee field return QA and route devices for repair & reuse, return to inventory, or environmentally responsible recycling—partnering with ...