1 to 25 of 39 ITIL Jobs in Nottingham

3+ years' experience with Microsoft Windows Server Operating Systems, Windows Active Directory, and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level Good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self-driven and resourceful to achieve More ❯

configuring, and troubleshooting large-scale hybrid environments 3+ years' experience with Microsoft Windows Server, Active Directory, Entra ID, VMware/Hyper-V Current SC or higher clearance Understanding of ITIL Service Operations Clear communication skills Self-driven and resourceful Flexibility and adaptability Team collaboration skills Excellent communication and facilitation skills Technical qualifications (e.g., Windows Server, VMware, Azure) Familiarity with PowerShell More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

environments. Experience with Active Directory, Group Policy, and DNS/DHCP. Knowledge of networking concepts, including TCP/IP, VLANs, and VPNs. Experience with SharePoint and Intune. Familiarity with ITIL processes and best practices. Ability to work independently and as part of a team. Experience with virtualization technologies such as VMware or Hyper-V. Previous experience in a law firm More ❯

Excellent problem-solving and communication skills. Preferred Qualifications: Microsoft Certified: Windows Server Hybrid Administrator Associate (or similar). Experience with Office 365, Exchange, and Azure Active Directory. Knowledge of ITIL framework and best practices. Experience in managing SCCM, WSUS, and other deployment tools. Work Environment: Hybrid/On-site depending on business needs. Must be available for on-call support More ❯

Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving 3rd Line Incidents. Troubleshooting Networking Incidents - SD-WAN, Wi-Fi, Aruba, Cisco, Networking. ITIL Framework - aligning to the ITIL Framework - SLAs, Incident & Raising IT Change Requests etc. Skills Experience Required: 3rd Line IT Support - must have strong 3rd line IT Support experience. 3rd Line … Third Parties - managing the process - ensure all Incidents & Requests are passed to Third Parties when required - managed in a professional & timely manner - ownership of the resolution to agreed closure. ITIL Practices - understanding of ITIL Best Practices - Incident Management, Raising IT Changes etc. Collaborative Approach to Teamwork. Cloud - AWS or Azure experience. Citrix Support. Benefits Package: Bonus + Company Car Allowance … Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN, Networking, Aruba, Cisco, Network, Switching, Routing, Firewalls, Fortinet, SSL Certificate, Incident Management, ITIL, IT Support, 3rd Line IT Support, Nottinghamshire, Nottingham, Derbyshire, Sheffield, Nottinghamshire, Permanent, T6/MN/1239372. #J-18808-Ljbffr More ❯

a related field. Experience of various application technical stacks and a solid knowledge of service delivery principles; Experience in ERP and field systems is a plus. Strong understanding of ITIL best practices and service management frameworks. The ability to build and maintain effective relationships with stakeholders at all levels. Excellent problem-solving and analytical skills. Strong understanding of IT security More ❯

UK retail industry and customer service operations. Fluency in social media platforms and direct experience working with social media management software. Knowledge of industry-standard frameworks (e.g., Contact center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and software-as-a-service (SaaS) solutions. Rewards & Benefits More ❯

for improvement, with understanding of customer service operations and industry-standard frameworks. Experience with UK retail industry and customer service operations. Knowledge of industry-standard frameworks (e.g., Contact center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and software-as-a-service (SaaS) solutions. * Free services More ❯

BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line support … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A solid experience and More ❯

Skills: Awareness of vulnerabilities and security standards. Knowledge of HMG Security Standards and Processes. Ability to balance business needs with technical and security standards. Attributes: Commercial awareness. Familiarity with ITIL practices. Technologies: Microsoft Sentinel AT&T USM Qualys Office365 MS Exchange Defender Suite & ADX Platform What can we offer you? Referral Bonus Earn £1000 when you refer a friend to More ❯

years of experience in identity and access management, preferably in financial services or regulated environments, with beneficial qualifications like a degree in cybersecurity or certifications such as Security+, ITIL, or vendor-specific credentials. Reward & Benefits: A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced More ❯

Required Office 365 support and administration Windows Server administration Exposure to Mac environments Networking (LAN/WAN) Experience working in a consultancy or MSP environment M365 certifications Familiarity with ITIL practices What’s in it for You? Microsoft training and certification support Exposure to a wide range of technologies and client environments Collaborative and supportive team culture Click ‘apply now More ❯

Highly organised and self-motivated, able to manage your time effectively. Full UK driving licence (vehicle provided). Desirable but not essential: IT certifications (e.g. CompTIA A+, Microsoft Certified, ITIL). Familiarity with cloud services such as Azure or AWS. Experience with remote access and desktop tools. Why Join Us? Competitive salary - up to £30,000 per annum (pro rata More ❯

Highly organised and self-motivated, able to manage your time effectively. Full UK driving licence (vehicle provided). Desirable but not essential: IT certifications (e.g. CompTIA A+, Microsoft Certified, ITIL). Familiarity with cloud services such as Azure or AWS. Experience with remote access and desktop tools. Why Join Us? Competitive salary - up to £30,000 per annum (pro rata More ❯

sure we hit our SLAs. Creating helpful scripts, tools, and knowledge bases for common issues. Bonus Points: Experience with API tools like Postman and scripting in PowerShell. Knowledge of ITIL, incident management, and tools like HubSpot Service Tool. Comfortable working in Agile or hybrid delivery setups. Any exposure to Microsoft Fabric is a plus. Leading the Team You’ll also More ❯

wider success of the Cyber division as part of the leadership team Who you are: Proven experience in a service delivery or cyber operations leadership role Strong understanding of ITIL principles and service delivery methodologies Excellent leadership, communication, and client relationship skills Financial acumen and a focus on efficiency and value Knowledge of Microsoft Sentinel, Defender solutions, and security best More ❯

wider success of the Cyber division as part of the leadership team Who you are: Proven experience in a service delivery or cyber operations leadership role Strong understanding of ITIL principles and service delivery methodologies Excellent leadership, communication, and client relationship skills Financial acumen and a focus on efficiency and value Knowledge of Microsoft Sentinel, Defender solutions, and security best More ❯

frameworks Strong documentation, communication, and leadership skills Desirable qualifications and experience: Industry certifications or working toward one Experience with Microsoft Defender, vulnerability scanning, and disaster recovery planning Understanding of ITIL and service management methodologies Why consider this role? Join a forward-thinking, values-led organisation with a strong public service mission Lead meaningful technology initiatives that support learning, culture and More ❯

with a wide range of senior leaders across CDIO (Head of, Service Owners, Practice Managers). Manage each service team to consume a wide range of Service Management Practices (ITIL) and technical capabilities to support the daily run and change activities across each service, ensuring effective cross functional working across CDIO to ensure we manage our live IT services to … a highly collaborative manner. Minimum Requirements IT Service Management leader, with a proven ability to provide high-level assurance and governance to ensure outcomes from IT service management practices. ITIL v4 foundation certified (or a higher certification) and demonstrable experience in its application of IT service management best practices and frameworks, ITIL or IT4IT with demonstrable experience of having applied More ❯

field. Advanced degrees are a plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to have) and English All qualified More ❯

s "We are here for you" behavioural standards Training and Qualifications Essential Awareness of automation methodologies (e.g., ROM2) Strong understanding of process analysis and optimisation techniques Desirable Awareness of ITIL Service Management methodology Microsoft Project qualification or training Experience Essential Knowledge of data protection and governance policies related to automation (e.g., GDPR, Freedom of Information) Desirable Understanding of clinical and More ❯

flexible hybrid working, focused on shaping and delivering a modern, efficient ITSM strategy across the EMEA region. This role is ideal for a senior IT service leader with strong ITIL expertise, a track record of transformation, and experience operating in matrixed, multinational environments. Key Responsibilities: Lead and evolve ITSM strategy and operations across the EMEA region Drive best-practice ITIL … and lead a high-performing ITSM team with a culture of continuous improvement. Candidate Profile: 10+ years of IT service management experience, with 5+ years in a leadership capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy). Excellent leadership, stakeholder engagement More ❯

Social network you want to login/join with: Managing Consultant - DevOps/Cloud Advisory Consultant (SC Eligible), nottingham col-narrow-left Client: Stealth iT Consulting Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow More ❯

of a team Knowledge/Understanding of vulnerability management tools such as Tenable, Qualys VMDR or Microsoft Defender Experience of Defender for Endpoint Awareness of: S ecurity best practice (ITIL, COMPTIA) IT security and software vulnerabilities Experience in performing data analysis Experience in using PowerBI About us With over 20,000 employees across the globe, we work at the heart More ❯